Technology Management - Publications - Faculty & Research

September 2003 (Revised March 2004)
Compilation

Max Green: Work Patterns at Ditto (C)

According to his managers, Max, a software engineer on a product development team, is an organizational superstar. Describes his life and provides a log of how Max spends his time. A rewritten version of an earlier case. View Details

Keywords: Product Development; Time Management; Groups and Teams; Work-Life Balance; Information Technology Industry

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01 Oct 2000
News

Hawes Hall Groundbreaking

will share architectural similarities with campus buildings designed by the firm of McKim, Mead & White in the 1920s. Hawes Hall will house eight classrooms equipped with state-of-the-art technology that will, in Clark's words, "stand the... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Profile

Claire Freidman

Why was earning your MBA at HBS important to you? Prior to business school, I spent five years working in finance. My clients were entertainment companies and I knew I wanted to switch careers and work on the operations or strategic side of one of these companies. I... View Details

Keywords: Investment Management / Hedge Fund; Investment Management / Hedge Fund; Investment Management / Hedge Fund

01 Jun 2013
News

Collective Wisdom

than they can behind a veil of secrecy. But how do you manage a crowd? It sounds oxymoronic, doesn't it? It's obviously a very different control process when you have people who you rely on for solutions, yet they don't report to you.... View Details

Keywords: crowdsourcing; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

29 Jul 2024
News

Skill-Based Hiring and the Impact of AI on the Workforce

26 Mar 2024
News

Mind The (Skills) Gap

01 Jun 1997
News

New Releases

The Innovator's Dilemma by Clayton M. Christensen (Harvard Business School Press) The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail demonstrates why outstanding companies that focus on competitiveness, listen... View Details

March 2007 (Revised August 2007)
Supplement

Dell Computers (B): The Transition

By: Frances X. Frei and Christine van Keuren

The case presents the outcome of the (A) case and explores challenges in the PC industry up to early 2007. Michael Dell's return as CEO is also discussed. View Details

Keywords: Customer Relationship Management; Managerial Roles; Service Delivery; Service Operations; Hardware; Technology Industry

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11 Sep 2000
Research & Ideas

Riding the Internet Fast Track

a series of six "filters" to answer this critical question. If a company is going to make the investment required to aggressively pursue an Internet opportunity, management needs to believe in each of the following: Online... View Details

Keywords: by Peter Jacobs

January 1994 (Revised April 1994)
Case

EMC Corporation: Response to Shareholder Litigation (B)

By: Josh Lerner

Reports EMC's decision concerning the second shareholder class-action suit and its implications. Legislative efforts to reform securities litigation are also discussed. View Details

Keywords: Decisions; Lawsuits and Litigation; Going Public; Policy; Management Teams; Business and Shareholder Relations; Technology Industry; United States

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01 Jun 1998
News

Rauner Honored

Kent Bowen (center), an expert in the field of technology and operations management and the School's first Bruce V. Rauner Professor of Business Administration. View Details

16 Mar 2018
News

Douglas Spreng (MBA 1967)

Technology advanced dramatically throughout his career, changing the way business operated and how people interacted in stunning ways. “To have managed a technical business throughout that period was an... View Details

November 2024
Case

FedEx Cyberattack (A): Navigating the NotPetya Storm

By: Hise Gibson, Frank Nagle, Alicia Dadlani and Martha Hostetter

In 2017, FedEx’s European division — acquired the year before for $5 billion — was hit by a devastating cyberattack that destroyed thousands of computers and business systems across several countries. Corporate Chief Information Officer Rob Carter put the company’s... View Details

Keywords: Cybersecurity; Crisis Management; Disruption; Planning; Transportation Industry; United States; Europe

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Career Coach

Craig Husa

assisted in securing over $8.0 billion in financing for utility-scale wind and solar facilities on six continents. Craig was also CEO of General Software (acquired by Phoenix Technologies Ltd, NASDAQ: PTEC), and Healia (acquired by... View Details

Keywords: Clean Technology; Clean Technology; Clean Technology; Clean Technology; Clean Technology; Clean Technology; Clean Technology; Clean Technology; Clean Technology; Clean Technology; Clean Technology; Clean Technology

06 Jun 2025
News

Experts Offer Advice to New College Grads on Entering the Workforce in the Age of AI

10 Feb 2025
News

America's Digital Divide: Where Workers Are Falling Behind

24 Sep 2024
News

Top Experts on the Impact of AI on the Workforce, Education and the Economy

18 Aug 2023
News

Is a Degree Worth It?

25 Aug 2022
News

In My Humble Opinion: Road Tested

our culture or managing key customers and investor relationships,” Gregg says. “I jokingly told someone I’m the spiritual center of the company. You need to embrace that aspect of the job to get people excited about being here.” Moment in... View Details

Keywords: Julia Hanna; trucking; leadership; fintech; career