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Agents of Change: The Founding of the AASU - The Value of Business Education

marketing as vice president for special markets. Click on photos above to learn more Between 1915 and 1930 approximately 12 African Americans attended HBS. They forged successful careers in insurance, real estate, and finance, as well as... View Details

02 Jun 2016
Blog Post

Applying to the JD/MBA Program

change. To put it simply, I'd like to eventually bring successful business models to important policy objectives. At what point did you realize you wanted to get a joint degree? Joanna: I started thinking about business school as I was... View Details

01 Jan 2013
News

Joanna M. Jacobson, MBA 1987

she was 13–at a summer camp, a camera shop, and, during high school, a gas station. "I pumped gas on the Hutchinson River Parkway," she says. "I worked all summer and three to eleven o'clock during the school year." Hard work, exceeding expectations, and remarkable... View Details

Keywords: Susan Young

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details

Keywords: Margie Kelley

13 Sep 2010
Research & Ideas

The Consumer Appeal of Underdog Branding

examples: Avis's classic slogan "we're number 2" emphasized that it was playing second fiddle to a giant in the rental car business. Oprah Winfrey's success is largely attributable to her ability to construct a repeating... View Details

Keywords: by Martha Lagace

10 Feb 2003
Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

for your product or service, as well as to remove the inhibitors to purchasing. The most successful companies follow this two-pronged strategy of providing a reason for the customer to buy, while eliminating annoying problems in the order... View Details

Keywords: by Benson P. Shapiro

12 Jul 2004
Research & Ideas

Enron’s Lessons for Managers

said. They used "turbo incentives" but turbo incentives also require turbo controls. The innovation they sparked at the beginning was real, but it flew out of their hands. As amateurs, Salter said, "they unknowingly released forces and became subject to... View Details

Keywords: by Martha Lagace

23 Jun 2008
Research & Ideas

Innovative Ways to Encourage Personal Savings

for lotteries into a demand for savings. These so-called prize-linked products have been extraordinarily effective in generating savings over many centuries, and one wonders how successful they could be in the United States. We have... View Details

Keywords: by Martha Lagace; Financial Services

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

platform to outside developers, Facebook’s success had been based on an open exchange between users, designers of apps posted on the site, and particularly advertisers making use of user information to design messages, access potential... View Details

Keywords: by James Heskett; Web Services; Information Technology

03 Jan 2017
First Look

January 3, 2017

exists—within which any mutually acceptable deals fall—and, if it does, where such a zone is located. In tandem with its value in practice, BATNA has become a wildly successful acronym (with over 17 million Google results). Yet the... View Details

Keywords: Carmen Nobel

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

interacts with outside its boundaries, whether that’s open source software or the community or the environment, can start to have big implications for the competitive advantage and the success of the firm.” Do open source benefits scale?... View Details

Keywords: by Kristen Senz; Computer

Blog

Celebrating 100 Years of the HBS Case Method

was a one-page narrative about a management challenge facing leaders at the General Shoe Company. The case proved to be a very successful teaching tool, and many more cases followed. Today, the case method is just as relevant as it was... View Details

November 2016 (Revised February 2017)
Case

BrightStar Care: The Evolution of a Leadership Team

By: Boris Groysberg, Colleen Ammerman and John D. Vaughan

BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details

Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy

Citation

Educators

Purchase

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

continued success once the downturn ends.” As business leaders begin planning for the coming year in the midst of all the market turmoil and uncertainty, this is one lesson it might pay to remember. View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

us to hire consultants who have little interest in self-aggrandizement," he wrote last year in the Harvard Business Review. "We must hire people who are team players, who get more pleasure from the group's success than their own... View Details

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

as too indelicate, was of a singularly successful day of shooting, with Al and his friends surrounded by their haul. What an anomaly it was—this gentle, courtly man encircled by the unfortunate waterfowl he and his friends had brought... View Details

Keywords: by Sean Silverthorne

Web

Harvard Business School

commercial banking, international finance, and credit and operational risk. He served a four-year term on the Board of Directors of the Federal Home Loan Banks. During a successful 14-year career as principal/partner at Ernst & Young,... View Details

04 May 2021
Blog Post

Asian American Pacific Islander Heritage Month at HBS

But this only works well in a school environment with standardized metrics, and completely falls apart in a complex workplace with varied evaluations – perhaps this is why despite the high success rates of Asians in schools, the “bamboo... View Details

04 Oct 2018
Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

“The more similar you are to someone, the more likely you are to work with them.” That homogeneity, however, came with a penalty: a clear lack in financial performance. Partners who came from the same school achieved an 11.5 percent lower View Details

Keywords: by Michael Blanding; Banking; Financial Services

06 Sep 2019
Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

students, Mark Zaki became interested in medicine because of an illness that befell a family member. His grandfather, being treated for idiopathic pulmonary fibrosis, underwent a successful double-lung transplant and fully recovered in... View Details

Publications