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  • 16 Jul 2012
  • Research & Ideas

Book Excerpt: ‘The Strategist’

are just starting out. My hope is that you will come not only to understand the vital role of the strategist, but also to embrace it for yourself. Five years ago, when I first started teaching in EOP, I... View Details
Keywords: by Cynthia A. Montgomery
  • 05 May 2003
  • What Do You Think?

Is This a Golden Era for Marketing Productivity?

proportion of a firm's customers that account for nearly all of its profits may not exceed 10 percent when one takes into account the significant View Details
Keywords: by James Heskett
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

asked how he could pay back the favor. Cash put his arm around his colleague's shoulder and said, "You don't owe me anything, Brian. This is the way we do things here. Just pay it forward." “Shareholder value or View Details
Keywords: by Dina Gerdeman
  • 10 May 2017
  • Research & Ideas

Amazon Web Services Changed the Way VCs Fund Startups

cloud-based software and service companies, which could take advantage of AWS to decrease costs, versus others like biotechs that were less impacted by the new technologies.... View Details
Keywords: by Michael Blanding; Banking; Financial Services; Information Technology
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

Summing Up When Does Friction Trump Scale in the Corporate Life Cycle? This month's column raised the issue of size limits on an organization's ability to compete In today's global economy. The specific case in point was Walmart View Details
Keywords: by James Heskett; Retail
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

motivated state, focusing on the deadline, the profitability goals," she says. "Ideally, they will still be passionate about the work, but it's important at that point to focus in and to make sure... View Details
Keywords: by Michael Blanding
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

For decades, the U.S. auto industry ruled America's economy, shaped the country's development, and influenced American culture and social mores. Now, buffeted by globalization... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 01 Mar 2017
  • Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

Visiting the doctor can sometimes feel like being slammed down on an assembly line: Make co-pay. Check vitals. Diagnose the problem. Get a prescription. Next! The fee-for-service model of American medicine doesn’t put much value on long... View Details
Keywords: by Michael Blanding; Health
  • 13 Jun 2017
  • Research & Ideas

Why Global Investments Are Still a Good Bet

Wang and John Zhou, Global Portfolio Diversification for Long-Horizon Investors has become one of the top downloaded papers on the online Social Science Research Network,... View Details
Keywords: by Michael Blanding; Financial Services
  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

vexing. The first, which Mike emphasized, is that there are so many related elements. The second is that the lag times involved are very long. Investments in improving K-12 education have an impact a decade, two decades, from now. That... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
  • 03 Feb 2011
  • What Do You Think?

Are We Going “Back to the Future” In Researching Management?

which we take collaboration to the level of megacommunities from the private and public sectors working together to solve large-scale social problems." Others, including... View Details
Keywords: Re: James L. Heskett
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

to thrive today, managers need to make sure team members can have an impact on an organization whose purpose they deeply care about. Lagace: You’ve spoken recently about the importance of building... View Details
Keywords: by Martha Lagace
  • 10 Jan 2008
  • Sharpening Your Skills

Sharpening Your Skills: Operations Management

cross-functional coordination, and profitability management. Current product-tracking technology makes problem diagnosis much easier than the time of the original study. By... View Details
  • 10 Apr 2019
  • HBS Case

How Entrepreneurs Can Turn Lead Into Gold

a social impact mission. Having a social mission is not the only way that entrepreneurs can connect with potential investors and employees.... View Details
Keywords: by Michael Blanding; Financial Services
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

wagon, so what?" Fumbling the Future was published in 1988, and the impact of this book reverberated throughout Xerox, stimulating many responses. As the story was... View Details
Keywords: by Henry Chesbrough
  • 15 Mar 2021
  • Office Hours

Readers Ask: What's the Next 'Big Thing' in Finance?

and integrates all of these advances in technology that will impact how individuals save, how they invest, and how they interact with all aspects... View Details
Keywords: by Kristen Senz; Financial Services
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term View Details
Keywords: by James Heskett
  • 23 Apr 2001
  • Research & Ideas

The Gulf: It’s a Family Affair

region are starting to pull back from their welfare state philosophies and encourage the privatization of the economies. These are gradual changes. The governments are trying to minimize View Details
Keywords: by Wendy Guild & Andrea Schulman
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

There is a mismatch between what many scholars assume is the purpose of taxes and what most people believe for themselves. That mismatch means that the advice experts offer to policymakers View Details
Keywords: by Martha Lagace; Legal Services
  • 13 May 2002
  • Op-Ed

A Cure for Enron-Style Audit Failures

account for transactions under generally accepted accounting principles (GAAP) while reducing transparency and aggressively maximizing earnings and debt. Creative accounting is part View Details
Keywords: by Jay Lorsch; Accounting
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