Publications

September 2003 (Revised January 2004)
Case

Alessi: Evolution of an Italian Design Factory (A)

By: Youngme E. Moon, Vincent Dessain and Anders Sjoman

Alessio Alessi, head of distribution at family-run Alessi S.p.A., is facing price and brand confusion among customers and is considering reorganizing Alessi's worldwide network of distributors. By describing the challenges facing Alessi, an internationally acclaimed... View Details

Keywords: Family Business; Transition; Cost Management; Brands and Branding; Product Positioning; Distribution; Production; Problems and Challenges; Networks; Consumer Products Industry

January 2003 (Revised April 2004)
Case

Cat is out of the Bag, The: KANA and the Layoff Gone Awry (A)

By: Leslie A. Perlow and David Ager

Vicki Amon-Higa, vice president of KANA, a publicly traded, midsize development company, was working with Bryan Kettle, KANA's CFO, to plan a layoff in which KANA would reduce the size of its workforce by nearly 40%. Despite the best of intentions, news of the layoff... View Details

Keywords: Crisis Management; Employees; Job Cuts and Outsourcing; Problems and Challenges; Business and Stakeholder Relations; Conflict Management

Heimbold focused on Bristol-Myers Squibb’s growth and created a scientific-based, world-leading pharmaceutical company with very strong consumer franchises. Sixty-two percent of its sales come from pharmaceuticals (where it holds leadership View Details

Keywords: Healthcare

Profile

Mohamed Farid

people, myself included, come to HBS with a specific focus," he says. "But once I got here, I wanted to position myself for the long term. This is the place to figure out what you want ten years from now, not what you want right... View Details

Keywords: Consulting; Financial Services; Tech

Profile

Andrew Kletzing

Services. "This internship combines general management with exposure to the markets and the financial services industry. I am very excited." he says. Looking five years ahead, "I'd like to be in a general management View Details

07 Jan 2015
News

Promoting scientific advances

Fellowship recipient and donor Robert Steven Kaplan (MBA 1983) believes that helping those with a passion for science gain business skills will make a positive difference in the world. Kaplan is a former HBS professor, who now serves as... View Details

Portrait Project

Matias Ruiz

dreams. We shouldn't let the urgent take the time of the important. Worry does not empty tomorrow of its sorrow; it empties today of its strength. We don't see things the way they are, but the way we are. The price we pay for money is paid in freedom. View Details

01 Mar 2003
News

Service with a Smile

unsatisfied, they need to have a means of communicating their emotions.” Interestingly, when employees are asked to amplify certain positive emotions — to deliver a product with a smile, for instance — their job satisfaction increases.... View Details

Keywords: Laura Morgan Roberts; Stephane Cote; Publishing Industries (except Internet); Information

Web

Moritz Pail | MBA

Moritz Pail Computer Science / Mathematics Quincy 2025 Cohort 6 I am grateful for the opportunity to be a part of the HUTIF program, and I am excited to learn from and collaborate with other talented individuals who are committed to using technology to make a View Details

Henry H. Benedict

In 1882, Benedict and two partners organized a firm to sell the new Remington Typewriter. Four years later, the firm purchased the entire Remington plant, and took control of both the selling and manufacturing of the typewriter. Upon incorporation of the company in... View Details

Keywords: Fabricated Goods

Willard F. Rockwell

Trained as an engineer, Rockwell had several positions in the auto-parts manufacturing industry prior to becoming president of the entity now known as Rockwell International. Though the company was successful as an auto-parts maker,... View Details

Keywords: Automotive & Aerospace

James A. Gray, Jr.

Through his advertising efforts, Gray was able to return Camel to its position as the best selling cigarette brand. In 1939, Gray greatly improved R. J. Reynolds’ leaf operations by installing vacuum conditioners, which eliminated the use... View Details

Keywords: Food & Tobacco

Web

Africa - Global Activities 2021

Africa from falling deeper into poverty when disease outbreaks and other macro shocks occurred.” A Pathway to Economic Development The crisis prompted Raji to pivot from her position as a risk advisory consultant at Deloitte & Touche,... View Details

Joseph P. Routh

When Routh assumed the position of President in 1938, Pittston’s coal and oil production businesses were generating $26 million in revenues and losing approximately $1 million on the bottom-line. Through shrewd investments and tight... View Details

Keywords: Agriculture & Mining

Robert Lehman

Lehman firmly hitched the bank’s future to consumption rather than production, and in so doing, he led Lehman Brothers to the number one position among New York investment firms. Under his leadership, the bank concentrated its investments... View Details

Keywords: Finance

November 2005 (Revised July 2007)
Case

Pine Ridge Winery, LLC (A)

By: Joseph B. Lassiter III and Lauren Barley

George Scheppler, president and CEO of Pine Ridge Winery, LLC, (the "Company") sat in his office overlooking the steep hillside vineyards of the Pine Ridge Winery in Napa Valley. It was June 2005, and he was preparing for the upcoming board of managers meeting where he... View Details

Keywords: Governing and Advisory Boards; Brands and Branding; Product Positioning; Corporate Strategy; Napa Valley