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  • All HBS Web  (7,905)
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    • News  (1,632)
    • Research  (4,765)
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    • Multimedia  (44)
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  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

new job. In other words, is there a self-selection bias in studies of the effects of job on a person's chemical makeup? As Stephanie Smith put it, "Perhaps it's a case of either the hormones and natural adaptability of the person... View Details
Keywords: by James Heskett
  • 06 Feb 2006
  • Research & Ideas

The Trouble Behind Livedoor

participate in the equity markets unless they had a lot of money. In 2001, however, a law requiring net assets per share to remain above 50,000 yen was repealed, clearing the way for firms to split to lower prices, and thus attract retail investors. When a stock split... View Details
Keywords: by Sean Silverthorne; Financial Services; Technology
  • 18 Aug 2017
  • Op-Ed

Op-Ed: Courageous Leader Triggers a Moral Revolt of CEOs Against Trump

companies like Frazier and Merck got from the President. Their companies have products dependent on government approvals and major regulatory issues before Congress and the administration. Given these issues, what does it take for a CEO... View Details
Keywords: by Bill George
  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

competitive global economy, US manufacturing can thrive only if it is at the leading edge of knowledge. History provides some guidelines for making sure the NNMI lives up to its potential: Have a broad agenda: Government-funded research is most View Details
Keywords: by Gary Pisano; Manufacturing
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

executive at eBay. "We live in a world where entrepreneurship drives massive change in the private sector, and we feel that can be true in the social sector." The Leadership Challenge As is the case with venture capitalists, venture philanthropists are often... View Details
Keywords: by Carmen Nobel; Financial Services
  • 17 Dec 2001
  • Research & Ideas

Venture Capital: Hot Markets and Current Industry Trends

Although plenty has changed for venture capitalists with the slowing of the economy and market upheavals, there are still plenty of opportunities for entrepreneurs and those who fund them, said panelists at the 2001 Harvard Business School Entrepreneurship Conference.... View Details
Keywords: by Julia Hanna
  • 30 Jan 2006
  • HBS Case

The Case of the Mystery Writer’s Brand

As a longtime authority on marketing communications, HBS professor John Deighton has analyzed the consumer-product relationship from every angle. But when he heard the best-selling author James Patterson address a meeting of the Direct Marketing Association, Deighton... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Information; Publishing
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

as well. Aisner: You write that great service leaders know that customers actually buy results and value, not services or products. Please explain. Heskett: Executives who define their businesses in terms of results open up a world of opportunities for View Details
Keywords: by Jim Aisner; Retail
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

than product categories, the key element to consider is the product life cycle and the stage at which you are in the differentiation game. When innovation and differentiation [highlight] View Details
Keywords: by Sean Silverthorne; Retail
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

remotely from their homes or at a reading center. As new scans come in, they are randomly assigned to the radiologists, who must be licensed in the state and credentialed at the hospital where the scan was performed. The random assignment... View Details
Keywords: by Paul Guttry; Health
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

demands strain the overwhelmed electrical system, the results are not pretty. The United States had three major blackouts in recent years, including one in New York City in 2003 that lasted several days and created an estimated $6 billion... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

(Editor's Note. Carl Icahn is in the news again. On Monday, SEC filings revealed the militant investor has sold his entire stake in eBay, after successfully pushing the company to spin off its PayPal operation. Harvard Business School... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

all, your customer doesn't care where the idea comes from. All customers care about is that a product gets to them. The people who are responsible for partners and networks are also becoming much more important. These are jobs that didn't... View Details
Keywords: by Staff
  • 21 May 2018
  • HBS Case

How Would You Price One of the World's Great Watches?

watchmakers to put the most pristine parts, screws, and oil in the perfect locations. “When you think about capturing value from innovations, pricing is quite possibly the most important decision that you’ll ever make” Prices for A. Lange & Söhne View Details
Keywords: by Roberta Holland; Fashion
  • 22 Mar 2017
  • Research & Ideas

What's the Ideal Frequency for a Sales Quota?

quota. This raises a key question for sales managers: What kind of quota is the most motivating? Could salesforce performance be kick-started if that quota incentive was delivered more frequently? The answer is contained in a new paper,... View Details
Keywords: by Carmen Nobel
  • 20 Dec 2016
  • Research & Ideas

The 10 Most Popular 'Cold Call' Podcasts

the first or worst financial challenge the technology giant has faced. In 1997, the company suffered a near-death experience that caused it to completely reimagine itself. The result was a new line of View Details
Keywords: Re: Multiple Faculty
  • 04 Apr 2019
  • Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

very clear, very passionate about it, "We have all kinds of information from iPhones about you. We would never look at it. And anyone who does look at it is terminated." So a whole different point of view that Apple has. Now, you could argue Apple is selling... View Details
Keywords: Re: Andi Wang
  • 10 Oct 2018
  • Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

social media, responses are immediate.” Also, votes allow companies to perform consumer research cheaply, generating new ideas for products or flavors, or testing consumer preference for options it might be... View Details
Keywords: by Michael Blanding; Advertising
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

have to coordinate complicated networks of suppliers. Johnson & Johnson has to gain approval for new medical devices. Procter & Gamble has to develop effective product marketing plans. For these... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

organization, as opposed to the characteristics of single plants. Rather than limiting the responses with multiple choice or yes/no questions, the interviewers kept the questions open-ended to get a complete picture of the actual practices View Details
Keywords: by Carmen Nobel
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