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    Benjamin N. Roth

    Ben Roth is the Purnima Puri and Richard Barrera Associate Professor of Business Administration in the Entrepreneurial Management Unit. He is a development economist that employs both economic theory and field experimentation to pursue questions in two overlapping... View Details

    • February 2018
    • Case

    Qualtrics (A)

    By: Doug J. Chung and James M. Lattin
    Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model—sales done remotely without face-to-face contact with clients. The low-cost inside sales model, along with an emphasis on a strong sales... View Details
    Keywords: Sales Strategy; Inside Sales Model; Sales; Strategy; Growth and Development Strategy; Organizational Change and Adaptation
    Related
    • September 1992 (Revised July 1993)
    • Case

    Staples, Inc.

    By: David E. Bell
    Staples is dissatisfied with the merchandising of its office furniture. The case reviews the situation, allowing students to consider whether the category should be dropped or changed. Permits consideration of the portfolio of products a positioning implies, and... View Details
    Keywords: Change; Product Positioning; Supply Chain; Salesforce Management; Manufacturing Industry
    Related
    • 10 Feb 2022
    • News

    Guiding Low-Wage Workers on the Upward Mobility Path Is a Win for Employees and Companies

    • January 2023
    • Case

    Thomas Buberl: Refounding AXA

    By: Hubert Joly, Mihir Desai and Amram Migdal
    In 2022, AXA and its CEO Thomas Buberl faced new types of challenges, including systemic risks such as climate change, geopolitical instability, public health crises, and social tensions caused by economic risks. AXA was one of the world’s largest insurers. Since... View Details
    Keywords: Change; Change Management; Transformation; Transition; Trends; Environmental Management; Climate Change; Ethics; Values and Beliefs; Finance; Insurance; Management; Management Succession; Risk Management; Organizations; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Planning; Strategic Planning; Risk and Uncertainty; Society; Human Needs; Social Issues; Strategy; Adaptation; Business Strategy; Corporate Strategy; Insurance Industry; Europe; France; Paris
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      Nori Gerardo Lietz

      Nori Gerardo Lietz is a Senior Lecturer of Business Administration in the Finance and Entrepreneurial Management Units. She presently teaches Real Estate Private Equity and Starting a Private Investment Firm.

      Nori Gerardo Lietz is the founder of Areté... View Details

        Edward McFowland III

        Edward McFowland III is an Assistant Professor in the Technology and Operations Management Unit at Harvard Business School. He teaches the first-year TOM course in the required curriculum.

        Professor McFowland’s research interests – which lie at the... View Details

        • 02 Jan 2024
        • Research & Ideas

        10 Trends to Watch in 2024

        The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
        Keywords: by Rachel Layne

          Marco Sammon

          Marco Sammon is an assistant professor in the Finance Unit at Harvard Business School. He teaches FIN2 in the required curriculum.

          His research is focused on asset pricing. Currently, he is working on several projects regarding the factors that affect the... View Details

          • 26 Oct 2020
          • News

          Great promise but potential for peril

            Anke Becker

            Anke Becker is an Assistant Professor in the Entrepreneurial Management Unit at Harvard Business School.

            Anke’s areas of research include economic development, political economy, economics of gender, and behavioral economics. Her recent work examines culture... View Details

              Nitin Nohria

              Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

              As Dean, building on... View Details

              Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
              • April 2017
              • Teaching Note

              Sesame Workshop: Bringing Big Bird Back to Health (Abridged)

              By: Rosabeth Moss Kanter, Ryan Raffaelli, Ai-Ling Jamila Malone and Jonathan Cohen
              Sesame Workshop was in the middle of a turnaround in 2016. CEO Jeff Dunn had reorganized and shifted the iconic institution to respond to digital disruption and a consensus culture. This Teaching Note helps instructors teach the abridged and full-length versions of... View Details
              Keywords: Turnaround; NGO; Non-profit; Organization Alignment; Managing Change; Philanthropy; Media; Television; Reorganization; Talent; Innovation; Risk Aversion; Organizational Change and Adaptation; Change Management; Restructuring; Identity; Transformation; Education Industry; Media and Broadcasting Industry
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                Gary P. Pisano

                Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

                Keywords: biotechnology; electronics; health care; manufacturing; pharmaceuticals

                  Nancy F. Koehn

                  Nancy F. Koehn is a historian at the Harvard Business School where she holds the James E. Robison chair of Business Administration. Koehn's research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Her... View Details

                  Keywords: beauty products; clothing; consumer products; entertainment; fashion; marketing industry; retailing; health care; advertising; media
                  • July 2002 (Revised October 2002)
                  • Case

                  Cirque du Soleil

                  By: Thomas J. DeLong and Vineeta Vijayaraghavan
                  Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500 artists--mimes,... View Details
                  Keywords: Retention; Employee Relationship Management; Business Strategy; Talent and Talent Management; Organizational Culture; Entertainment and Recreation Industry
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                    Brian J. Hall

                    Brian J. Hall is the Albert H. Gordon Professor of Business Administration at Harvard Business School. He served as the Unit Head for the Negotiation, Organizations and Markets (NOM) Unit for 14 years. Previously, he was an assistant professor of economics in the... View Details

                    Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
                    • August 2016
                    • Case

                    S'well: The Mass Market Decision

                    By: Youngme Moon
                    This case tells the story of how Sarah Kauss, a young female entrepreneur, built a premium water bottle brand from scratch. After having built a high-end brand, the key decision in the case is whether to begin expanding the S'well product portfolio to the mass market. View Details
                    Keywords: Brands and Branding; Marketing; Business Startups; Entrepreneurship; Distribution; Strategy; United States
                    Related
                    • January 2007
                    • Case

                    Gobi Partners: Raising Fund II

                    By: G. Felda Hardymon and Ann Leamon
                    The three founding partners of Gobi Partners, a venture capital fund investing in early start IT and digital media companies in China, are planning to raise a second fund. The first $51.75 million fund is close to being entirely invested and the portfolio companies are... View Details
                    Keywords: Venture Capital; Private Equity; Investment Funds; Financial Strategy; Business or Company Management; China
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                    • Career Coach

                    Nicola Pugliese

                    Nicola Pugliese (Wharton ’93) leverages her experience in global marketing and brand management to support students and alumni pursuing careers in marketing, product management, business development, general... View Details
                    Keywords: Consumer Products; Entrepreneurship; Publishing / Communications / Advertising; Retail