Custom - Publications - Faculty & Research

01 Sep 2007
News

Riding It Out

An ailing horse and an overweight Labrador retriever provided the inspiration for Becky Minard and Paal Gisholt (both MBA ’93) to launch SmartPak, a business that provides nutritional supplements, dog food, and supplies to customers... View Details

Keywords: Julia Hanna; dog food; pets; Food Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade

25 Feb 2008
Sharpening Your Skills

Sharpening Your Skills: Starting a Business

high-potential ventures into high-performance ventures, says professor Joseph Lassiter, depends on combining what, how, and who you know. Key concepts include: Successful entrepreneurs look ahead and say, "Two or three years from now, this is exactly the View Details

24 Oct 2017
Blog Post

The Latin American Community at HBS

heritages from all around the world range from Africa to Europe. We do not share a common culture with which we can clearly identify by, we do not share customs or ideologies. We share our spirit, which strengthens our union to our very... View Details

Web

Thomas Stemberg | Baker Library | Bloomberg Center | Harvard Business School

supplies yet small businesses had to rely on expensive and inconvenient “mom and pop” stores for these. Thus Stemberg’s Staples was born: a new kind of supermarket specializing in office supplies, where customers wheeled their own carts... View Details

22 Nov 2011
News

A Storybook Beginning

constantly: POM and Service Management,” he states. “Ordering 500 Kindles, shipping them halfway around the world, getting them, intact, through customs and to schools way off the beaten track — that could be a Roy Shapiro case. And from... View Details

Keywords: Elementary and Secondary Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

Fast Answer

Bloomberg: getting help

How can I get help using Bloomberg? Custom help: To get help on a specific question from a Bloomberg rep, hit the HELP key twice. An email form will appear; you should receive a reply to your question within 24 hours. Context... View Details

25 Oct 2017
Research & Ideas

Will Machine Learning Make You a Better Manager?

think about binge-watching The Good Place. “You look for prior patterns and use them to discover what the future may hold,” says Teodorescu. As algorithms have become increasingly advanced, they may start knowing us better than we know ourselves. At least, that’s what... View Details

Keywords: by Michael Blanding; Information Technology

01 Mar 2014
News

Faculty and Alumni Books for March 2014

a short, traditional text with a living website and cover such fundamental topics as accounting and tax, mortgages, capital markets, REITs and more. It also addresses the 2008 financial crisis and its impact on the real-estate profession. View Details

January 2018 (Revised August 2020)
Background Note

Continuous Software Development: Agile's Successor

By: Jeffrey J. Bussgang, Samuel Clemens and Olivia Hull

In recent years, the twin software development methodologies of continuous delivery and continuous deployment have risen to prominence in the start-up world and beyond. These methods have enabled technology companies large and small to accelerate their product... View Details

Citation

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16 Jun 2015
First Look

First Look: June 16, 2015

strategy. Without such a strategy, companies will have a hard time weighing the trade-offs of various practices-such as crowdsourcing and customer co-creation-and so may end up with a grab bag of approaches. They will have trouble... View Details

Keywords: Sean Silverthorne

01 Jun 2008
News

Understanding the Digital Frontier

Web 2.0 opportunities for your firm are endless. Managers can engage with customers via blogs (caution: they take much more time than you think). Victoria’s Secret and thousands of other firms have highly successful exposure on Facebook... View Details

Keywords: Sean Silverthorne; Management

September 2015
Article

Design and Implementation of a Privacy Preserving Electronic Health Record Linkage Tool in Chicago

By: Abel Kho, John Cashy, Kathryn Jackson, Adam Pah, Satyender Goel, Jorn Boehnke, John Eric Humphries, Scott Duke Kominers and et al.

Objective
To design and implement a tool that creates a secure, privacy preserving linkage of electronic health record (EHR) data across multiple sites in a large metropolitan area in the United States (Chicago, IL), for use in clinical... View Details

Keywords: Information; Customers; Safety; Rights; Ethics; Entrepreneurship; Health Care and Treatment; Health Industry; Chicago

Citation

Read Now

23 Apr 2019
Blog Post

HBS Shares Their Favorite Books for HR Leaders

different than those President Lincoln faced, courageous leadership can take on many forms. Take inspiration from Koehn’s book to develop your own leadership style as a manager and motivate employees to take on leadership roles as well. Uncommon Service: How to Win by... View Details

Keywords: All Industries

27 Nov 2017
Blog Post

Joining a Start-up: 10 Lessons Along the Way

favorite customer research call began with a pointed, "Aren't you guys killing my business? Why should I even be taking this call right now?" He's now on our advisory board. Going through the HBS Start-up Bootcamp prepared me... View Details

Keywords: Entrepreneurship; Consumer Products / Retail

Blog

Tech Power at HBS: Faculty Boost Technology Ecosystem

combination of custom advisory work, one-on-one coaching, and an accelerator program. Frei's research investigates how leaders and businesses can nurture excellence in strategy, operations, and culture, and she brings her expertise to... View Details

17 Dec 2015
News

Conducting Research That Influences Practice

Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer... View Details

01 Dec 2014
News

Taking Tailoring High Tech

the cost and time commitment of a traditional bespoke tailor. The efficiency of the technology allows Acustom to sell jeans—one of the most difficult tailoring challenges—starting at $225, about a quarter of the going price for custom... View Details

Keywords: April White; fashion

Fast Answer

Market Maps

style="font-family:Arial,Helvetica,sans-serif;">Pitchbook Pitchbook Market Maps: Find Market Maps in the left-hand navigation Menu Click on Market Maps Search by keyword or browse by clicking View All Market Maps Click on a Market Map to drill down to segments and... View Details

16 Jan 2020
News

Helping California Wildfire Victims Rebuild

the process simpler,” Pechet told Forbes. The company is now managing the rebuild process for 150 victims of the California wildfires. The Homebound software, the article notes, “tracks 379 unique tasks that are common when building a home, allowing View Details

Keywords: Construction of Buildings; Construction

01 Sep 2015
News

Case Study: Golden Ticket

other gate-related event services. The company—which formed in late 2014 in a merger of a ticket-selling operation and a youth sports–focused custom commemoratives business—currently works with about two dozen schools in California, has... View Details

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