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Show Results For
- All HBS Web
(7,299)
- People (14)
- News (1,918)
- Research (4,555)
- Events (35)
- Multimedia (15)
- Faculty Publications (3,450)
- March 2022 (Revised July 2022)
- Case
Climate Action in Miami
The Miami metropolitan area is a global epicenter of climate risk from heat and sea level rise, but leaders have only recently mobilized for action to respond to this systemic challenge. Resilient 305 began a collaboration across officials in the cities of Miami and... View Details
Keywords: Climate Change; Climate Impact; Change; Leadership; Cross-sector Collaboration; Coalition; Ecosystem; Greenhouse Gas Emissions; Green Business; Adaptation; Environmental Sustainability; Infrastructure; Green Technology; Environmental Management; Miami
Kanter, Rosabeth Moss. "Climate Action in Miami." Harvard Business School Case 322-101, March 2022. (Revised July 2022.)
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
what is clear is that the organization will have to be one that both consumers need and doctors trust, says John A. Quelch, the Charles Edward Wilson Professor of Business Administration at Harvard Business School and Professor in Health Policy and View Details
- Web
South Asia - Global Activities 2021
the School’s current portfolio of comprehensive general management programs, and attract a new segment of business leaders from exciting companies operating in India.” SELPI’s success, Palepu notes, prompted... View Details
- September 2010 (Revised January 2014)
- Supplement
Aspen Skiing Company (D)
By: Michael W. Toffel and Stephanie van Sice
Having begun improving the environmental performance of its own operations, Aspen Skiing Company is considering "greening" its supply chain and lobbying for greenhouse gas regulations. A world-renowned ski resort vulnerable to global climate change, Aspen's activities... View Details
Keywords: Environmental Sustainability; Supply Chain; Entertainment and Recreation Industry; Sports Industry; Aspen
Toffel, Michael W., and Stephanie van Sice. "Aspen Skiing Company (D)." Harvard Business School Supplement 611-019, September 2010. (Revised January 2014.)
- 04 Jan 2022
- News
Is Your Sales Team Struggling to Sell Solutions?
Morton H. Meyerson
Meyerson is recognized as the operational and financial genius of Electronic Data Systems (EDS). During his CEO tenure, EDS grew from a $200 million consulting business into a $4 billion large-scale systems consulting enterprise... View Details
Keywords: Services
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
your biggest buckets of cost and rethinking those strategically in ways that give your customers something they value," notes Frei, the UPS Foundation Professor of Service Management at Harvard Business School. Morriss (HBS MBA '04),... View Details
- 01 Oct 1996
- News
The Drive for Excellence: An Interview with Jim Henderson
them to handle those responsibilities. We have found that people in our operations all around the world -- in Europe, Latin America, India, and China -- respond very positively to this idea. What is Cummins looking for these days in its... View Details
- 01 Jun 2003
- News
New Course on Leadership, Values, and Corporate Accountability
and social responsibilities of organizations and their employees, including the relationship of corporations to society, the responsibilities of managers within organizations, and the role of personal values in individual decision-making.... View Details
- 01 Sep 2008
- News
Kenny Appointed Chief Marketing Officer
professional, Dean Jay Light said, “Brian will help us explain to the world why HBS holds such a unique and influential place in management and leadership education.” View Details
- 06 May 2019
- News
Startup Talk in Chicago
Airlines Integrated Operations Center (IOC) in Fort Worth on April 25, as part of the club’s “Business of” series. HBSCD President Phil Migicovsky (MBA 1979) described the sold-out “Business of Airlines: Transforming Culture and Driving... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal processes, both the customer and... View Details
- October 1994
- Case
H.E. Butt Grocery Company: A Leader in ECR Implementation
By: James L. McKenney, Richard L. Nolan, Theodore H. Clark and David Croson
McKenney, James L., Richard L. Nolan, Theodore H. Clark, and David Croson. "H.E. Butt Grocery Company: A Leader in ECR Implementation." Harvard Business School Case 195-125, October 1994.
- August 1993 (Revised August 2002)
- Exercise
Work Methods Design Exercise
Teams of students receive identical product design specifications, a sample unit of the product, and a series of assignment questions that entail time and motion studies, which they must both understand and perform before class discussion. In class, teams explain how... View Details
"Work Methods Design Exercise." Harvard Business School Exercise 694-026, August 1993. (Revised August 2002.)
- 10 Apr 2023
- News
Health Care Systems Need to Better Understand Patients as Consumers
- 16 Aug 2022
- News
Strategies for Dealing with Difficult Coworkers
- 01 Dec 2002
- News
Faculty Updates
The following faculty members have received promotions. Tarun Khanna (Strategy), Kathleen L. McGinn (Negotiation, Organizations & Markets), David A. Moss (Business, Government, and the International Economy), and Ananth Raman (Technology and View Details
- 01 Dec 2008
- News
The CEO and the Functions of Leadership
In a working paper presented at the June colloquium, HBS professors Michael Porter and Nitin Nohria consider the CEO’s role in the large, complex organization that is typical in today’s global economy. An excerpt follows: “CEOs must ensure that the functions involved... View Details
- 01 Jun 1998
- News
Rauner Honored
Kent Bowen (center), an expert in the field of technology and operations management and the School's first Bruce V. Rauner Professor of Business Administration. View Details
- 01 Sep 2004
- News
American Dream
treasurer. Last fall, the two brothers consolidated stock in the business between them after buying out the stakes of other family members. “I concentrate on the overall experience of our business with special attention to the retail areas. Rick focuses on the food... View Details