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  • All HBS Web  (7,020)
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  • January 1992 (Revised April 1993)
  • Case

FBO, Inc.

By: Steven C. Wheelwright
FBO, Inc. is a fixed-base operator at a large metropolitan airport. The general manager must decide if the current pooling format is the appropriate way to staff the commercial refueling operations. If pooling is deemed inappropriate then the implementation of a... View Details
Keywords: Selection and Staffing; Labor Unions; Operations; Labor and Management Relations; Aerospace Industry
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Wheelwright, Steven C. "FBO, Inc." Harvard Business School Case 692-074, January 1992. (Revised April 1993.)
  • August 1983 (Revised June 1985)
  • Supplement

Milford Industries (B)

By: Robert J. Dolan and Benson P. Shapiro
Supplements the (A) case. A rewritten version of part of an earlier series. View Details
Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (B)." Harvard Business School Supplement 584-013, August 1983. (Revised June 1985.)
  • 17 Jan 2023
  • News

Money, Flexibility, Development? Figuring Out What Employees Really Value

  • 14 Dec 2022
  • News

Abby Falik on Global Citizen Year and Finding Purpose

  • 24 Mar 2022
  • News

To Better Support Working Parents, Talk to Them

  • 16 Dec 2021
  • News

Avoid a One-Size-Fits-All Approach to Sales Coaching

  • 13 Apr 2021
  • News

Managing a Top Performer Who Alienates Their Colleagues

  • 01 Apr 2002
  • News

Underwater Options May Not Sink Incentives

During the bull market of the 1990s, stock grants and options formed increasingly large components of executive compensation. Now, however, with many options "underwater" as share values have declined well below the strike price, boards of directors are perplexed. Can... View Details
Keywords: Lisa Muelbroek; Li Jin; Colleges, Universities, and Professional Schools; Educational Services
  • Web

Getting Things Done: Motivating Yourself and Others - Course Catalog

the wide range of motivational factors that drive human behavior in an organizational context, including pay, perquisites, promotions, opportunities for skill development, social approval, fairness, stress, emotional states, autonomy,... View Details
  • 07 Jul 2023
  • Blog Post

Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories

than any statistic, chart, or slide deck. However, this is not necessarily because stories are more inspirational or persuasive. Rather, it is because of how our memory works: People are more likely to remember the story as time passes. The View Details
  • November 2008
  • Article

Winning the Race for Talent in Emerging Markets

By: Douglas A. Ready, Linda A. Hill and Jay A. Conger
"This war for talent is like nothing we've ever seen before," write the authors, who have spent decades studying talent management and leadership development. Recently they interviewed executives at more than 20 global companies to identify strategies for attracting... View Details
Keywords: Leadership Development; Selection and Staffing; Talent and Talent Management; Multinational Firms and Management; Organizational Culture; Recruitment; Diversity; Developing Countries and Economies
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Ready, Douglas A., Linda A. Hill, and Jay A. Conger. "Winning the Race for Talent in Emerging Markets." R0811C. Harvard Business Review 86, no. 11 (November 2008).
  • 07 Aug 2000
  • Research & Ideas

The Business of Biotech

With the sequencing of the human genome running ahead of schedule, the American Stock Exchange's "BTK" biotech index registered an annual increase of 232 percent in February, prompting exuberant headlines ("Move Over,... View Details
Keywords: by Julia Hanna; Biotechnology; Health; Technology
  • 01 Dec 2013
  • News

Curing Health Care

Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • Web

HBS - From The Dean

management. Our research agenda must reflect the shifts that are occurring in the world of business, such as digitization and data science. But this must not come at the expense of the human element, designing business and operating... View Details
  • November 15, 2022
  • Article

Using Simulations to Upskill Employees

By: Frank V. Cespedes, Trond Aas, Alex Hunt and Huw Newton-Hill
Reskilling employees tops the agenda in many organizations, according to a LinkedIn report. Korn Ferry estimates an 85-million person talent shortage by 2030, and McKinsey likens the challenge to the shift from agricultural to manufacturing work that occurred in the... View Details
Keywords: Employee Engagement; Managing People; Talent Development; Training; Human Capital; Experience and Expertise; Talent and Talent Management; Retention; Personal Development and Career
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Cespedes, Frank V., Trond Aas, Alex Hunt, and Huw Newton-Hill. "Using Simulations to Upskill Employees." Harvard Business Review (website) (November 15, 2022).
  • 14 Dec 2015
  • Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

human nature and organizations and performance,” Iansiti says. “The case shows that in any kind of environment, you’ve got to know your stuff. So from this perspective you can’t go ahead and accuse somebody of deflating a football without... View Details
Keywords: by Roberta Holland; Sports
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

than putting them at odds, allowing AI to be used for the greater good. Many health care organizations are starting to use AI AI, which encompasses machines and software capable of reproducing human behavior in solving complex problems,... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 13 Jun 2017
  • News

Finding Common Ground

nonprofit counterparts. “One of the roles we have to play is getting people to see the humanity of the other,” Crespin observes. In the honey-bee world, Crespin came up with the idea of having beekeepers, farmers, crop experts, and... View Details
Keywords: Ralph Ranalli
  • 10 Feb 2021
  • Blog Post

What You Can Do to Create an Anti-Racist Organization

born into and one she has made her own. “My parents met organizing a labor union, so the work of creating justice and thinking about humanity was a central part of my upbringing and home education,” said Manso-Brown. “I was taught that... View Details
  • 30 Aug 2011
  • First Look

First Look: August 30

Growth and Operations, GE Africa; and Tamla Oates-Forney was promoted from human resources leader for sub-Saharan Africa, GE Energy, to senior human resources manager, GE Africa. While many were optimistic... View Details
Keywords: Sean Silverthorne
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