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  • All HBS Web  (10,333)
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  • July 2007 (Revised March 2008)
  • Background Note

Staging Two-Sided Platforms

By: Thomas R. Eisenmann and Andrei Hagiu
Firms that aspire to develop two-sided platforms face a formidable challenge. Prospective users on each side will not invest in the platform until they are confident there will be enough users on the other side. Traditional strategies for dealing with this... View Details
Keywords: Business Model; Risk Management; Two-Sided Platforms; Supply Chain; Strategy; Retail Industry
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Eisenmann, Thomas R., and Andrei Hagiu. "Staging Two-Sided Platforms." Harvard Business School Background Note 808-004, July 2007. (Revised March 2008.)
  • 16 Oct 2015
  • Blog Post

HBS and the Arts

opportunity to combine my interests in art and finance by working for an asset management firm where I helped to establish a group focused on financial services for the art community. We worked with museums,... View Details
  • Web

New Venture Competition | Social Enterprise | Harvard Business School

Foundation, Echoing Green, Invested Development, and The Bridgespan Group. In-kind Awards Fast-tracking and in-kind awards for winners and runners-up, in addition to financial awards totaling $75,000. INITIATIVES focus on societal... View Details
  • January 2022
  • Case

Hybrid Classroom - an Opportunity or a Threat?

By: V.G. Narayanan
When the Covid pandemic struck in the spring of 2020, HBS pivoted to remote instruction while maintaining the interactive and engaged discussions which distinguished the case system pedagogy. In fall 2020 HBS adopted a hybrid approach, fitting out its classrooms with... View Details
Keywords: Education; Teaching; Higher Education; Technology Adoption; Digital Platforms; Internet and the Web; Adaptation; Opportunities; Education Industry
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Narayanan, V.G. "Hybrid Classroom - an Opportunity or a Threat?" Harvard Business School Case 122-075, January 2022.
  • December 2013 (Revised May 2021)
  • Case

Paul Levy: Confronting a 'Corporate Campaign' (A)

By: James K. Sebenius
Hospital CEO Paul Levy confronts an SEIU unionization drive via a "corporate campaign" aimed at undercutting the hospital's relationships with key internal and external constituencies. Having shepherded one of Boston's top teaching hospitals much of the way through a... View Details
Keywords: Dispute Resolution; Corporate Campaign; Negotiating Campaign; Bargaining; Health Care; Hospitals; Unions; Health Care and Treatment; Negotiation; Strategy; Negotiation Process; Labor Unions; Health Industry; Boston
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Sebenius, James K. "Paul Levy: Confronting a 'Corporate Campaign' (A)." Harvard Business School Case 914-020, December 2013. (Revised May 2021.)
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

Combining supermarket scanner data with firm-level financial data, we find evidence that differs from prior literature. Instead of reducing expenditures to boost earnings, soup manufacturers roughly double the frequency of marketing... View Details
Keywords: Martha Lagace
  • August 2019
  • Case

Simón Cohen at Henco: Sustaining 'High Performance, Happy People'

By: Francesca Gino, Jeff Steiner, Arianna Camacho and Paul Green
Simón Cohen—Founder of Henco Logistics—transformed a small Mexican logistics company into a major player within the industry. Cohen credits the firm’s focus on employee happiness as the key ingredient to its success, an approach he developed following a personal... View Details
Keywords: Work/life Balance; Growth Strategy; Corporate Culture; Motivation; Values; Authentic Leadership Development; Leadership; Personal Development and Career; Motivation and Incentives; Values and Beliefs; Service Operations; Organizational Culture; Growth and Development Strategy; Service Industry
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Gino, Francesca, Jeff Steiner, Arianna Camacho, and Paul Green. "Simón Cohen at Henco: Sustaining 'High Performance, Happy People'." Harvard Business School Case 920-005, August 2019.
  • 01 Jun 1998
  • News

Simmons Family Endows Professorship

of Zions Bancorporation in 1990. "In our case, it has really been wonderful. I attribute 90 percent of our success to my father." Today, Zions Bancorporation is a multistate banking and financial services... View Details
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

to a body positivity rebranding by the lingerie retailer Victoria’s Secret. Just two weeks later, the cultural moment was amplified when Hulu released a documentary about an association between financier and sex offender Jeffrey Epstein... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 24 May 2018
  • Research & Ideas

Distance Still Matters in Business, Despite the Internet

wireless—varies dramatically by location, especially when comparing urban and low-density locations, but even when comparing one city to another. On a different dimension, the types of employment affiliated with implementing frontier internet View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
  • 16 Dec 2020
  • Blog Post

My HBS Student Loan Story: Ina Foalea (MBA 2018)

MBA, you are likely thinking about what repayment might look like post-graduation. HBS graduates pursue careers in a variety of industries and positions around the world. With a median starting salary of $148,750, and median signing bonus... View Details
  • January 2016 (Revised July 2017)
  • Case

HourlyNerd

By: Jill Avery and Joseph Fuller
HourlyNerd, a two-sided marketplace platform for matching freelance consultants with small companies looking for help, struggles to define a growth plan for the future. The company, started as a class project in HBS' FIELD 3 course, is assessing three growth paths:... View Details
Keywords: Startup; Lean Startup; Two Sided Markets; Entrepreneurship; Strategy; Business Startups; Venture Capital; Consulting Industry; United States
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Avery, Jill, and Joseph Fuller. "HourlyNerd." Harvard Business School Case 316-134, January 2016. (Revised July 2017.)
  • March 2001 (Revised April 2001)
  • Case

MiCRUS: Activity-Based Management for Business Turnaround

By: Robert S. Kaplan, Jonathan B. Schiff and Stanley Abraham
MiCRUS is a new company, spun off from IBM as a joint venture between IBM and Cirrus Logic to produce semiconductor wafers at world-class costs for its two parent companies. The senior management team needs to overcome the bureaucratic, internally focused culture that... View Details
Keywords: Activity Based Costing and Management; Cost Management; Semiconductor Industry
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Kaplan, Robert S., Jonathan B. Schiff, and Stanley Abraham. "MiCRUS: Activity-Based Management for Business Turnaround." Harvard Business School Case 101-070, March 2001. (Revised April 2001.)
  • October 1999
  • Case

Royal Dutch/Shell in Transition (A)

By: Lynn S. Paine
After the Brent Spar episode and the 1995 events in Nigeria, Shell undertakes an intensive review of its values and business principles. At the same time, it conducts the largest multi-stakeholder consultation in its history in an effort to better understand society's... View Details
Keywords: Corporate Governance; Corporate Accountability; Corporate Social Responsibility and Impact; Social Issues; Public Opinion; Moral Sensibility; Values and Beliefs; Transformation; Environmental Accounting; Energy Industry
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Paine, Lynn S. "Royal Dutch/Shell in Transition (A)." Harvard Business School Case 300-039, October 1999.
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

the example of an online retailer who suddenly sees a monthly shopper stop buying for two months. “Customers just stop using the service but don’t have to tell the company.” In order to manage churn, companies typically use machine... View Details
Keywords: by Michael Blanding; Service; Service; Service
  • October 2024
  • Article

Racial Disparities in the Paycheck Protection Program

By: Sergey Chernenko and David Scharfstein
Using a large sample of Florida restaurants, we document significant racial disparities in borrowing through the Paycheck Protection Program (PPP) and investigate the causes of these disparities. Black-owned restaurants are 25% less likely to receive PPP loans.... View Details
Keywords: Discrimination; Paycheck Protection Program; Economic Injury Disaster Loans; Bank Lending; Nonbank Lending; Banks and Banking; Financing and Loans; Prejudice and Bias; Race
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Chernenko, Sergey, and David Scharfstein. "Racial Disparities in the Paycheck Protection Program." Art. 103911. Journal of Financial Economics 160 (October 2024).
  • 26 Apr 2024
  • Blog Post

How I Spent my 2+2 Deferral: Matthew Young

at McKinsey as a consultant working primarily in their Mergers & Acquisitions and Financial Services group before making a career pivot. In 2021, I joined the NFL’s Washington Commanders for the last two... View Details
  • 01 Mar 2011
  • First Look

First Look: March 1

believe that such acquisitions are overpriced. In fact, however, those are the ones that can pay off spectacularly. Read the paper: http://hbr.org/2011/03/the-big-idea-the-new-ma-playbook/ar/1 Mindful Leadership Author:William W. George Publication:The European View Details
Keywords: Sean Silverthorne
  • 2008
  • Simulation

DEC v. Riverside

By: David A. Lax, James K. Sebenius, Lawrence Susskind and Thomas Weeks
Riverside Lumber is a pulp manufacturer in a small town in the Pacific Northwest. Riverside regularly dumps effluent into a nearby river. The Division of Environmental Conservation (DEC) claims that the effluent is toxic and jeopardizes the local salmon catch.... View Details
Keywords: Competition; Conflict Management; Cooperation; Courts and Trials; Decision Choices and Conditions; Natural Environment; Negotiation; Pulp and Paper Industry; Northwestern United States
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Lax, David A., James K. Sebenius, Lawrence Susskind, and Thomas Weeks. "DEC v. Riverside." Simulation and Teaching Note. Program on Negotiation at Harvard Law School, 2008.
  • 23 May 2019
  • News

Tracy P. Palandjian, MBA 1997

others. That was her north star,” says the Harvard College graduate and former McKinsey consultant. Palandjian’s embodiment of her forebearers’ values is a theme in all aspects of her life, including her leadership of Social Finance, a thriving nonprofit that develops... View Details
Keywords: Susan Young
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