Publications

18 Apr 2000
Research & Ideas

Learning in Action

months. During the test period, Bean encourages extensive feedback at all times, and formally solicits feedback at three points: when the product is first received, at the midpoint, and at the end of the test. The midpoint evaluations are... View Details

Keywords: by David A. Garvin

Profile

Jason A. Kilar

interviewed with Bezos in a professor’s office, flew to Seattle a week later, and accepted a job offer on the spot. He thought he would stay for two years but he spent the next nine years working alongside Bezos whom he called “the single greatest View Details

11 Mar 2021
News

Leading with Heart

Well, I have known you for many, many years. We met in college, actually in New Delhi. And then of course we lost touch for many, many years until you showed up in my class, in the Advanced Management Program at Harvard Business School,... View Details

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

Business School Case 318-004 Financial Inclusion at Omidyar Network A team of investors at Omidyar Network explore two different investment possibilities in the budding financial inclusion space using their... View Details

Keywords: Dina Gerdeman

Web

Published CSV Cases - Institute For Strategy And Competitiveness

management began drafting the company's sustainability plan for 2015 and beyond, CEO Andrew Liveris confronted the question of whether to maintain, modify or terminate the BWC program. SOCIAL BUSINESS AT NOVARTIS: AROGYA PARIVAR by... View Details

28 Jul 2009
First Look

First Look: July 28

stricter requirements and appears to provide a certification of positive, albeit limited, value. Download the paper: http://www.benedelman.org/publications/advsel-trust.pdf Cases & Course MaterialsThe Christmas Eve Closing Harvard View Details

Keywords: Martha Lagace

March 2004
Case

L.L. Bean: A Search for Growth

By: Rajiv Lal, Walter J. Salmon and James Weber

In mid-2003, CEO Chris McCormick felt L.L. Bean was in a good position to begin to grow again. For nearly 90 years, the company sold clothing and gear for outdoor enthusiasts through its catalogs and a single retail store in Freeport, Maine. In the three decades prior... View Details

Keywords: Business History; Restructuring; Growth and Development Strategy; Cost Management; Sales; Performance Improvement; Diversification; Distribution Channels; Resignation and Termination; Retail Industry; Web Services Industry

01 Dec 2017
News

A ‘One Harvard’ Perspective

leverage learning across the University and encourage Harvard students to think more broadly about their role as leaders in society.” Tunnell, who has worked at Hellman & Friedman for most of his career, is a member of the firm’s View Details

01 Oct 1997
News

L.E. Simmons

Simmons & Company, an investment banking firm specializing in the oil field service industry. "It's a fascinating industry that encompasses all the businesses that manufacture a product or provide a service... View Details

Keywords: Deborah E. Blagg

February 2007
Case

Update: The Music Industry in 2006

By: John R. Wells and Elizabeth Raabe

The global recorded music industry was undergoing a major transition in 2006. Sales had been declining for a decade, and consumers were buying music in new formats and through different distribution channels. CD sales still accounted for the majority of revenues, but... View Details

Keywords: History; Arts; Music Entertainment; Intellectual Property; Market Timing; Performance Evaluation; Trends; Music Industry

March 2002 (Revised November 2003)
Case

Satellite Radio

By: Thomas R. Eisenmann and Alastair Brown

In early 2002, XM and Sirius were fighting for control of the emerging U.S. market for satellite radio. Each company targeted consumers in automobiles, providing 100 channels of CD-quality audio for a monthly subscription fee of $10-$13. Wall Street analysts predicted... View Details

Keywords: Growth and Development Strategy; Price; Risk and Uncertainty; Problems and Challenges; Network Effects; Partners and Partnerships; Information Technology; Business Model; Investment Return; Auto Industry; Media and Broadcasting Industry; United States