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  • All HBS Web  (6,299)
    • People  (3)
    • News  (1,207)
    • Research  (4,495)
    • Events  (35)
    • Multimedia  (67)
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  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

months to research and write. It requires hours of preparation for both student and instructor. Rarely can a complex case be discussed in less than the 80 to 120 minutes typically allowed for such activity. A case today can easily cost... View Details
Keywords: by James Heskett; Education
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

the training and splits the wages with the government. For one worker for a year, the cost would be $25,000 to the government, $5,000 plus on-the-job training costs to the employer, after which the employer... View Details
Keywords: by James Heskett; Construction
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

Harker, "it sometimes proves difficult to justify additional investment into an entity that is typically thought of as a cost center." An organization that cares about its customers also cares about its employees, and... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 24 Sep 2014
  • Op-Ed

Stop Thinking of Climate Change as a Religious or Political Issue

substitute for private and public innovation. But the innovation will be motivated only if prices reflect the true state of the world. We are subsidizing our own consumption of fossil energy because we are unwilling to acknowledge to ourselves the full View Details
Keywords: by Forest Reinhardt; Energy; Utilities
  • 01 Sep 2008
  • News

In Africa, Porter Sees Lessons for Health Care

treatments and toward value for patients; he defined “value” as “health outcomes per dollar spent.” Instead of the current system of disjointed, episodic medical interventions, Porter argued for an integrated model that addresses the “full cycle of care” for patients.... View Details
Keywords: HIV/AIDS; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Dec 2003
  • News

HIV/AIDS and Business

social and financial cost of inaction is so high that standing by is not an option, particularly for multinational corporations doing business in countries with high infection rates. “AIDS places a dramatic spotlight on the question of... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 10 Apr 2019
  • News

Rakuten’s Mikitani Bets $5.5 Billion To Shake Up Japan’s Telecom Industry

A recent feature in Forbes outlines Rakuten CEO Hiroshi Mikitani’s plan to disrupt Japan’s mobile phone market. Named Rakuten Mobile, the company hopes to build the network in “half the time and at a cost of up to 40% less than what it... View Details
Keywords: Telecommunications; Information
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

what would be your reaction? Bernstein:It depends on what you’re trying to achieve with open offices. My understanding, from speaking with real estate managers and architects, is companies’ conversations about the built environment tend to start with View Details
Keywords: Re: Ethan S. Bernstein
  • Web

Strategy in Emerging Economies - Institute For Strategy And Competitiveness

effectiveness and their products are not distinctive. But cost advantages tend to decrease over time, and eventually companies in developing countries will need to address both of these issues if they want to stay competitive. Company... View Details
  • Web

Policymakers - Institute For Strategy And Competitiveness

universal measurement and public reporting Link reimbursement to clinical performance using outcome reporting Set accounting standards for meaningful cost reporting in health care Accelerate the bundled pricing rollout schedule in CMS... View Details
  • Web

Energy - Course Catalog

different local communities responding, given the benefits and costs of enormous changes in the energy mix? Energy tackles all of these questions and more. This class is for students with a wide variety of interests seeking a better... View Details
  • Web

Financials | Annual Report 2024

particularly noteworthy considering the challenges that confronted Harvard Business School and other academic institutions this year, from an economic landscape marked by higher operating costs to an increasingly complex global political... View Details
  • 18 Apr 2005
  • Research & Ideas

Selling Luxury to Everyone

them. "The market is smaller than we had anticipated," Johnson said. So far, the brand is struggling to gain market share, and Mercedes-Benz has some high costs to recoup. Johnson estimated it cost... View Details
Keywords: by Julie Jette; Consumer Products
  • 01 Dec 2018
  • News

Competencies and Credentials

degree inflation: Over the last decade, changes in employment expectations have created a powerful combination of underachievement and misalignment that is costing both US competitiveness and working-class Americans aspiring to a decent... View Details
  • 05 Aug 2002
  • Research & Ideas

Are Consumers the Cure for Broken Health Insurance?

The health insurance system in the United States is broken, and business is paying the price. Employers' insurance premiums reached an estimated $450 billion in 2000, and then shot up again, at three times the rate of inflation, in 2001. With managed-care View Details
Keywords: by Regina E. Herzlinger
  • 01 Jun 2012
  • News

FAQ

they are awarded a loan package first and then the fellowship amount is determined. Financing the MBA Sample One-Year Budget, Class of 2013 $18,390 Expected Student Contribution - Calculated based on student’s prior earnings and personal financial circumstances.... View Details
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

entrepreneurship " Peter McCann pointed out that things are déjà vu all over again. "There will be increased productivity but the day of zero marginal cost for more than a small set of goods and services is not even on the... View Details
Keywords: by James Heskett; Service
  • 07 Jan 2008
  • Research & Ideas

Pursuing a Deadly Opportunity

venture. In return for body donations, each organization offered comparable levels of financial assistance covering transportation and cremation costs and returning the ashes when requested. In their research Anteby and Hyman discovered... View Details
Keywords: by Julia Hanna; Health
  • 08 Jul 2002
  • Research & Ideas

How to Fashion Your New E-Business Model

the value chain framework to define the set of activities through which products and services are created and delivered to customers.6 Once activities are defined, it is then possible to analyze the economics at each step in the chain by identifying both View Details
Keywords: by Lynda M. Applegate
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

against heart disease—such as exercise and diet programs—in the same way that angioplasties and bypass surgeries are funded. Despite compelling statistics that show preventive measures are far more effective and would cost much less than... View Details
Keywords: by Staff; Health
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