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  • January 2012
  • Article

How Leaders Kill Meaning at Work

By: Teresa Amabile and Steven J. Kramer
Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of their employees in four avoidable ways. This article is based on analysis of hundreds of work diaries from professionals describing everyday events that... View Details
Keywords: Leadership; Creativity; Performance Productivity; Motivation and Incentives; Innovation Strategy; Performance; Strategic Planning; Leading Change; Balanced Scorecard; Mission and Purpose
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  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

services. Health plans will eliminate their restrictive networks, allowing members to choose in a competitive (and regional or even national) marketplace the providers that offer the best value for their condition. View Details
Keywords: by Michael E. Porter; Health
  • December 2010
  • Supplement

Rackspace Hosting (2000)

By: W. Earl Sasser, James L. Heskett and Tom Ryder
The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. View Details
Keywords: Customer Focus and Relationships; Planning; Organizational Change and Adaptation; Service Delivery; Strategy; Finance; Information Technology Industry
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  • June 1991 (Revised April 1993)
  • Case

General Electric: Jack Welch's Second Wave (A)

By: Christopher A. Bartlett
By the mid 1980's Jack Welch had completely transformed General Electric with more than 300 divestitures and acquisitions since the beginning of the decade. Welch insisted that his business units be number one or number two in their markets, and have the strength of... View Details
Keywords: Business Conglomerates; Transformation; Employee Relationship Management; Planning; Corporate Strategy
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  • 27 Apr 2017
  • News

Fellowship Fuels a Passion for a Career in Aviation

Norm Liu (MBA 1982) (photo by Susan Young) Norm Liu (MBA 1982) (photo by Susan Young) DONOR: Norman C.T. Liu (MBA 1982) Fellowship; N.C.T. Liu Family Fellowship In explaining what prompted him to establish fellowships at HBS, Norm Liu (MBA 1982), the retired CEO of GE... View Details
  • 01 Dec 2015
  • News

How Do I Get Your Job?

Mac Bartels (Photo courtesy of Mac Bartels) Just back from the Toronto Film Festival, Eric d'Arbeloff (MBA 1993), copresident of independent film producer and distributor Roadside Attractions, talks to Mac Bartels (HBS 2016) about how he got into the biz. Bartels,... View Details
  • 04 Sep 2013
  • News

How Relevant is Long-Range Strategic Planning?

Keywords: Rita Gunther McGrath; Management of Companies and Enterprises; Management
  • 01 Mar 2005
  • News

House of Bread on the Rise

McCANN: Former defense atforney learned the bakery business from scratch. The lessons Sheila McCann (OPM 24, 1996) learned from the surprising failure of her second House of Bread retail bakery turned out to be an essential ingredient in the company’s subsequent... View Details
Keywords: Margie Kelley; Food Services and Drinking Places; Hospitality
  • Article

Why Do Pro Forma and Street Earnings Not Reflect Changes in GAAP? Evidence from SFAS 123R

By: Ian D. Gow, Mary E. Barth and Daniel Taylor
This study examines how key market participants—managers and analysts—responded to SFAS 123R's controversial requirement that firms recognize stock-based compensation expense. Despite mandated recognition of the expense, some firms' managers exclude it from pro forma... View Details
Keywords: Motivation and Incentives; Employee Stock Ownership Plan
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  • May 1992 (Revised May 1993)
  • Supplement

Jan Carlzon: CEO at SAS (B)

By: Christopher A. Bartlett
Summarizes Carlzon's new focus externally on building alliances and acquiring travel service companies. Describes the financial problems resulting from the recession and the Gulf War crisis. Designed as an in-class handout to highlight the long-term management... View Details
Keywords: Acquisition; Financial Crisis; Problems and Challenges; Planning; Leadership; Alliances; Strategy; Air Transportation Industry
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  • 25 Jul 2023
  • News

How to Build a Portfolio Career and Future-Proof Your Professional Identity

  • Web

From the Chief Financial Officer | Annual Report 2024

57 FY21 40 53 FY20 45 57 Total column includes Doctoral Programs, Executive Education, and HBS Online. Investment in Research (in millions) FY24 $ 170 FY23 154 FY22 140 FY21 126 FY20 131 With a long-term campus framework plan underway,... View Details
  • Research Summary

Overview

Jurgen's research focuses on the challenges and opportunites to the energy sector created by technological change and externalities, in particular those associated with greenhouse gas emissons. Specific areas of interest include the development of potential pathways to... View Details
Keywords: Alternative Energy; Energy Conservation; Energy Generation; Energy Sources; Non-Renewable Energy; Renewable Energy; Disruptive Innovation; Market Design; Strategic Planning; Risk and Uncertainty; Technology Adoption; Sustainable Cities; Business Strategy; Auto Industry; Battery Industry; Energy Industry; Transportation Industry; Utilities Industry
  • September 2010 (Revised October 2014)
  • Teaching Note

Enterprise Risk Management at Hydro One - Multimedia

By: Anette Mikes
Teaching Note for 110-707 View Details
Keywords: Risk Management; Climate Change; Adoption; Perspective; Business and Stakeholder Relations; Goals and Objectives; Strategic Planning; Governing Rules, Regulations, and Reforms; Renewable Energy; Capital Budgeting; Managerial Roles; Problems and Challenges; Energy Industry
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  • March 1999 (Revised April 2004)
  • Case

Mandic BBS-an Entreprenuerial Harvesting Decision

Describes Mandic BBS, one of Brazil's first Internet service providers. In April 1998, with competition increasing, its venture capitalist financier is looking to exit their investment. Aleksandar Mandic must decide which potential investor offers the best fit with his... View Details
Keywords: Valuation; Internet and the Web; Business Exit or Shutdown; Business Plan; Financing and Loans; Web Services Industry; Brazil
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  • Portrait Project

Valerie Bockstette

I plan to build trampolines. Remember jumping on one as a kid - the more you jumped, the more support you got - and like magic - you rose higher and higher, as though you could bounce forever? I grew up on such a trampoline. No, my family... View Details
  • Portrait Project

Christine Cuoco

Italy through sunflower-colored glasses, and absolutely nothing prevents me from enjoying each moment of my adventures. I want to live every day as if I am traveling in Italy. I want to keep my sunflower-colored glasses with me and share them with everyone around me.... View Details
  • June 2011 (Revised June 2013)
  • Case

Sino-Ocean Land: Responding to Change

By: Nicolas P. Retsinas, Jeffrey Hu and Runjiao Xu
In 2010, Sino-Ocean Land Holdings Limited was a highly successful, large real estate developer based in Beijing, China. Sino-Ocean Land had three main business segments—property development, property investment/management, and other real estate related businesses. From... View Details
Keywords: Organizational Change and Adaptation; Strategic Planning; Diversification; Property; Policy; State Ownership; Business Strategy; Business and Government Relations; Real Estate Industry; Beijing
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  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

customers' college-savings accounts. Firms like Salomon Smith Barney that manage these new so-called "529" savings plans would invest the rebates and maintain records showing enrolled families how much they had earned toward... View Details
Keywords: by John S. Rosenberg
  • 27 Feb 2006
  • Research & Ideas

Take Responsibility for Rising Stars

leaders, operating managers, not HR executives, are at the front line of planning and development. In fact, many senior executives now hold their line managers directly responsible for these activities. In this worldview, it is part of... View Details
Keywords: by Jeffrey M. Cohn, Rakesh Khurana & Laura Reeves