Publications

01 Jun 1997
News

New Releases

The Innovator's Dilemma by Clayton M. Christensen (Harvard Business School Press) The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail demonstrates why outstanding companies that focus on competitiveness, listen... View Details

March 1996
Case

Intuit: The TurboTax/MacInTax Crisis (B)

By: James L. Heskett

Keywords: Crisis Management; Information Technology Industry

Find at Harvard

April 2011 (Revised April 2014)
Case

ASAHI Net: Bringing Innovation to Education

By: Hirotaka Takeuchi

ASAHI Net developed a cloud-based platform for higher education institutions to use in Japan and was wondering if that platform could be accepted in the U.S. as well. View Details

Keywords: Higher Education; Information Management; Innovation and Invention; Knowledge Sharing; Knowledge Use and Leverage; Technology Platform; Information Technology Industry; Information Technology Industry; Japan; United States

January 1994 (Revised April 1994)
Case

EMC Corporation: Response to Shareholder Litigation (B)

By: Josh Lerner

Reports EMC's decision concerning the second shareholder class-action suit and its implications. Legislative efforts to reform securities litigation are also discussed. View Details

Keywords: Decisions; Lawsuits and Litigation; Going Public; Policy; Management Teams; Business and Shareholder Relations; Technology Industry; United States

October 2020 (Revised November 2023)
Case

COVID-19 Testing at Everlywell

By: Jeffrey J. Bussgang and Olivia Hull

In March 2020, as COVID-19 spreads rapidly across the U.S., Everlywell founder Julia Cheek considers how to respond as a small start-up specializing in at-home lab testing. After making dramatic budget cuts, she decides to pivot the organization to address the... View Details

07 Aug 2000
Research & Ideas

The Business of Biotech

coming of age of biotechnology. The disappearance of "blockbuster" drugs could create new management challenges for pharmaceutical companies. — Gary Pisano The prospect is exhilarating, but the road to this brave new biotech... View Details

Keywords: by Julia Hanna; Technology; Technology; Technology

11 Apr 2000
Research & Ideas

Financial Services 24/7

week for it to clear will be equally unfathomable. Technology is transforming the banking industry so rapidly that anything less than around-the-clock electronic access to bank accounts seems unthinkable. While predictions vary widely as... View Details

Keywords: by Susan Young

June 1999
Supplement

Adesemi Communications International: African Communications Group

By: John A. Deighton and Anita M. McGahan

Presents a May 1999 interview with CEO Monique Maddy and CFO Lome Lague that updates the case and describes plans for the future. View Details

Keywords: Management Teams; Communication Technology; Telecommunications Industry; Africa

October 14, 2022
Article

The Challenges of Transforming Twitter

By: Andy Wu and Goran Calic

Elon Musk may be an idiosyncratic leader, but if he buys Twitter he’ll face a familiar business challenge: how to transform a legacy tech company. Faced with this challenge, leaders should follow five principles: 1) prioritize an objective, 2) communicate the strategy,... View Details

Keywords: Transformation; Corporate Strategy; Change Management; Leading Change; Technology Industry

01 Jun 2015
News

Alumni and Faculty Books for June 2015

expectations; create and implement an effective customer-access strategy; capture and leverage the customer’s voice to set priorities and improve products, services, and marketing; and use customer-relationship- management systems,... View Details

Shirish Nimgaonkar

Shirish is an entrepreneur, advisor to and investor in multiple technology companies, with a focus on software and AI. He is currently the Founder and CEO of an AI enabled predictive automation software company. In the past, he has been a... View Details

Keywords: Software/App;#237;#Artificial Intelligence

01 Oct 2001
News

New Economy Notables: Thomas S. Volpe

But his longtime fascination with both the stock market and inventors came to the fore when he entered the New York investment world. After setting up a science and technology investment banking group at Blyth Eastman PaineWebber, he... View Details

Keywords: Young, Susan; Finance

Career Coach

Suzie Rubin

an MBA from Kellogg and a BS in Zoology from Duke University.Work Experience: Medtronic: product management and marketing. Genentech: marketing. U.S. Congress, Office of Technology Assessment: science and... View Details

Keywords: Health Care

01 Jun 1998
News

Rauner Honored

Kent Bowen (center), an expert in the field of technology and operations management and the School's first Bruce V. Rauner Professor of Business Administration. View Details

09 Aug 2006
Research & Ideas

Career Advancement Without Experience

manage and advance their careers in the less predictable world of contract labor. But how do you land those kinds of jobs? In "Stretchwork: Managing the Career Progression Paradox in External Labor... View Details

Keywords: by Julia Hanna; Technology; Technology

March 2003 (Revised November 2005)
Case

Trend Micro (A)

By: Lynn S. Paine and Kim Bettcher

The founder and CEO of Trend Micro is seeking to develop an effective decision-making process for the company's multicultural executive team as part of his effort to develop a more cohesive and focused global organization. This case describes the company's growth and... View Details

Keywords: Decision Making; Management Teams; Diversity; Information Technology Industry