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Show Results For
- All HBS Web
(4,519)
- People (11)
- News (1,791)
- Research (2,145)
- Events (17)
- Multimedia (100)
- Faculty Publications (818)
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
your customers value most, you must underperform on dimensions they value less. This means you must have the stomach to do some things badly. The concept can seem immoral at first blush. We recently did some work with a major health-care... View Details
- 23 Mar 2010
- First Look
First Look: March 23
company's evolution, the challenges of building a community and refining a web-based competition platform are illustrated. Experiences and perspectives from TopCoder community members and clients help show what it means to work from... View Details
Keywords: Martha Lagace
- 21 Dec 2009
- Research & Ideas
Good Banks, Bad Banks, and Government’s Role as Fixer
the primary regulator of every systemically risky institution is just not practical. That means it would need to be an expert on money market funds, hedge funds, and life insurance companies as well as banks. Second, if you identify an... View Details
- 07 Apr 2008
- Research & Ideas
The Debate over Taxing Foreign Profits
income taxes paid, up to the U.S. statutory rate. In effect, this means that Cummins will ultimately pay a total of the U.S. statutory rate on its overseas activities in lower tax countries and pay the local rate in higher tax countries.... View Details
Keywords: by Sean Silverthorne
- 02 Oct 2007
- First Look
First Look: October 2, 2007
emerging paradigms governing marketing in this new media environment. It concludes that while meaning-making remains the central purpose of marketing communication, the shift from broadcasting to interaction within digital communities is moving the locus of control... View Details
Keywords: Martha Lagace
- 26 Jan 2004
- Research & Ideas
How Women Can Get More Venture Capital
their families and their children, and if anything went wrong they would be there too, but that question does not come up. And I don't mean it's not articulated; it's not even clicking in. VCs just don't think about the family demands... View Details
Keywords: by Mallory Stark & Martha Lagace
- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
investments—and make hard choices, often under pressure, since delay frequently means loss of a competitive edge. They work collaboratively, since critical decisions usually involve diverse groups and departments. And they discuss their... View Details
Keywords: by David A. Garvin
- 04 Aug 2020
- News
How Business Can Advance Racial Equity
the news on any number of fronts, whether it's climate, whether it's public health, whether it's wealth and income disparities, whether it's the health of our democracy, gender equity, racial equity—I mean the laundry list of huge... View Details
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
Feedback Shapes Social Networks By: Green, Paul, Jr., Francesca Gino, and Bradley Staats Abstract—Many organizations employ interpersonal feedback processes as a structured means of informing and motivating employee improvement. Ample... View Details
Keywords: by Sean Silverthorne
- 27 Aug 2013
- First Look
First Look: August 27
many managers overestimate the attractiveness of using IP to exert market power. Rather, the value of the various means to protect and benefit from IP depends on firm strategy, the competitive landscape, and the rapidly changing contours... View Details
Keywords: Sean Silverthorne
- 03 Feb 2009
- First Look
First Look: February 3, 2009
deficits, taxes, and transfer payments, depend on one's reference point/reporting procedure/language/labels. As such, they, too, represent numbers in search of concepts that provide the illusion of meaning where none exists. This paper,... View Details
Keywords: Martha Lagace
- 25 Aug 2022
- News
September 2022 Alumni and Faculty Books
organizations which has largely overlooked the changing design of executive power and the means of senior executives, who have more leeway to construct their roles than managers at any other organizational layer. F.A.R.T.: Top Secret! No... View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
more than 2 billion are malnourished, even though we produce enough food today to feed everyone. The carbon footprint of food waste totals 3.3 billion metric tons, enough to rank as the third-largest country in the world in greenhouse gas emissions. Wasted food View Details
- 01 Dec 2006
- News
Inside Intel
find excuses to visit Fab 3 just so they could put a bunny suit on.” Fab 3 was also important because it introduced the “McDonald’s approach” to erecting fabs. They were to be made as similar as possible. In the world of “McIntel,” exact replication would View Details
- 20 Dec 2016
- First Look
December 20, 2016
forthcoming Research in Organizational Behavior The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning By: Amabile, Teresa M., and Michael G. Pratt Abstract—Leveraging insights gained... View Details
Keywords: Carmen Nobel
- 15 Dec 2015
- First Look
December 15, 2015
Nikhil G. Thaker Abstract—The goal of a health care system should be to deliver the most value to patients: the outcomes achieved for treating a medical condition relative to the costs incurred over a complete care cycle. We have found that a radar (spider web) chart... View Details
Keywords: Carmen Nobel
- 17 Apr 2012
- First Look
First Look: April 17
sleep, all participants were presented with a problem that required a creative solution. In the two-odor conditions, a hidden scent diffuser spread an odor while the problem was presented. In the sleep-with-conditioned-odor condition, task reactivation during sleep was... View Details
Keywords: Carmen Nobel
- 29 Jun 2007
- First Look
First Look: June 29, 2007
development as a means of raising the lives of previously disadvantaged South Africans. By 1999, the company listed on the Johannesburg Stock Exchange, making 36-year-old Surve the youngest CEO of a listed diversified conglomerate. From... View Details
Keywords: Martha Lagace
- 01 May 2007
- First Look
First Look: May 1, 2007
Working PapersGrowth and the Quality of Foreign Direct Investment: Is All FDI Equal? Authors:Laura Alfaro and Andrew Charlton Abstract In this paper we distinguish different "qualities" of FDI to re-examine the relationship between FDI and growth. We use... View Details
Keywords: Sean Silverthorne
- 01 Apr 1998
- News
World Class Learning
activity for HBS. We've always done quite well relying on our alumni network. But that doesn't mean we can't do better or find more people with the leadership qualities we seek," she observes. One good reason for conducting more... View Details
Keywords: Eileen K. McCluskey