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  • All HBS Web  (17,707)
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  • All HBS Web  (17,707)
    • People  (53)
    • News  (4,352)
    • Research  (10,411)
    • Events  (74)
    • Multimedia  (240)
  • Faculty Publications  (7,808)
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  • 08 Aug 2019
  • News

The story of how you came to buy that car

  • October 2022 (Revised January 2023)
  • Case

Century Bank: Closing Time?

By: Lauren Cohen, Grace Headinger and Bill Kwon
Barry Sloane, second-generation Chairman, President, and CEO of his family’s bank, Century Bank, weighed whether to sell to Eastern Bank. As a small regional bank, Century faced a number of challenging trends, such as digitization and market share decline in the coming... View Details
Keywords: Family Office; Business Exit; Banking; Family; Massachusetts; Boston; United States; Acquisition; Business Exit or Shutdown; Family Business; Family and Family Relationships; Interpersonal Communication; Decision Making; Finance; Banks and Banking; Risk and Uncertainty; Emotions; Banking Industry; Boston; Massachusetts; United States
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Cohen, Lauren, Grace Headinger, and Bill Kwon. "Century Bank: Closing Time?" Harvard Business School Case 223-040, October 2022. (Revised January 2023.)
  • August 2019 (Revised March 2022)
  • Case

Lemonade: Disrupting Insurance with Instant Everything, Killer Prices, and a Big Heart

By: Elie Ofek and Danielle Golan
Launching its first products in the fall of 2016 in New York, insurtech startup Lemonade was on a mission to disrupt the insurance market by using AI and behavioral economics principles. The company offered renters, homeowners, and condo insurance and mainly targeted... View Details
Keywords: AI; Business Startups; Insurance; Technological Innovation; Business Model; Disruption; Brands and Branding; Growth and Development Strategy; Global Strategy; Decision Making; Insurance Industry; Technology Industry
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Ofek, Elie, and Danielle Golan. "Lemonade: Disrupting Insurance with Instant Everything, Killer Prices, and a Big Heart." Harvard Business School Case 520-020, August 2019. (Revised March 2022.)
  • Web

Terms of Use - Alumni

Help Terms of Use 12ms Harvard Business School has provided a suite of alumni services through its Alumni Website for the benefit of the HBS... View Details
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55899 2019 Handbook of Advances in Marketing in an Era of Disruptions: Essays in Honour of Jagdish N. Sheth Daring to Understand... View Details
Keywords: Dina Gerdeman
  • May 2010
  • Supplement

Tim Westergren of Pandora Radio

By: Willy C. Shih and Halle Alicia Tecco
Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in order to get his costs down, but Westergren is not sure that such actions are consistent with his company's business model.... View Details
Keywords: History; Business Model; Customers; Venture Capital; Internet and the Web; Cost Management; Outcome or Result; Customization and Personalization; Growth and Development Strategy; Music Industry
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Shih, Willy C., and Halle Alicia Tecco. "Tim Westergren of Pandora Radio." Harvard Business School Video Supplement 610-714, May 2010.
  • April 2005 (Revised January 2006)
  • Case

Epodia: Demise of the HBS case-writing Monopoly?

Karl Ulrich, Wharton professor, must decide between a commercial and "open source" model for his new business case venture. Students analyze a variety of open source and proprietary business models and formulate strategic recommendations. View Details
Keywords: Business Model; Business Startups; Cases; Management; Open Source Distribution; Business Strategy
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Fleming, Lee, and James Quinn. "Epodia: Demise of the HBS case-writing Monopoly?" Harvard Business School Case 605-077, April 2005. (Revised January 2006.)
  • 01 Dec 2020
  • News

Tried and Tested

because disentangling the type of person who makes the choice from the impact of the choice itself adds another challenge. In my data, I saw that employees who smoked would sometimes be assigned to View Details
Keywords: Jen McFarland Flint; Scientific Research and Development Services
  • 17 Aug 2010
  • News

Despite H.P.'s Efforts, Spectacle of a Chief Goes On

  • September 2016
  • Supplement

ZenRecruit: Sales Coaching and Performance Reviews

By: Mark N. Roberge
Amara Kaggwa leads the small but rapidly expanding sales team at ZenRecruit, a recruiting software application used by small businesses. Armed with six months of sales performance metrics, Kaggwa is preparing for her monthly performance conversations with two... View Details
Keywords: Business or Company Management; Salesforce Management; Applications and Software; Employees; Performance Evaluation; Information Technology Industry; Retail Industry
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Roberge, Mark N. "ZenRecruit: Sales Coaching and Performance Reviews." Harvard Business School Spreadsheet Supplement 817-704, September 2016.
  • 16 Jul 2018
  • Research & Ideas

Kids of Working Moms Grow into Happy Adults

imitate, McGinn says. So when these daughters grow up, they often follow in the footprints of their working mothers. “Having an employed mom makes daughters think that employment is compatible with parenting,” McGinn says. “If you’re... View Details
Keywords: by Dina Gerdeman
  • March 2022 (Revised April 2022)
  • Teaching Note

France Télécom (A), (B), and (C)

By: Ashley Whillans
This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that... View Details
Keywords: Competition; Compensation and Benefits; Employee Relationship Management; Business Organization; Well-being; Communications Industry; Telecommunications Industry; France
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Whillans, Ashley. "France Télécom (A), (B), and (C)." Harvard Business School Teaching Note 722-438, March 2022. (Revised April 2022.)
  • October 2009
  • Article

Influence and Inefficiency in the Internal Capital Market

By: Julie Wulf
I model inefficient resource allocations in M-form organizations due to influence activities by division managers that skew capital budgets in their favor. Corporate headquarters receives two types of signals about investment opportunities: private signals that can be... View Details
Keywords: Capital Markets; Resource Allocation; Business Processes; Capital Budgeting; Business Headquarters; Investment; Opportunities; Cost; Value; Motivation and Incentives; Equity
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Wulf, Julie. "Influence and Inefficiency in the Internal Capital Market." Journal of Economic Behavior & Organization 72, no. 1 (October 2009): 305–321.
  • January 1992 (Revised December 1994)
  • Background Note

Note on E-Mail and Privacy: U.S. Law and Company Policies

By: Lynn S. Paine
Describes the legal landscape of employee privacy as it applies to e-mail interception: the various legal theories on which a privacy claim might be based and proposed federal legislation relevant to the subject. Also describes the policies companies like UPS,... View Details
Keywords: Risk and Uncertainty; Information; Rights; Government Legislation; Internet and the Web; Interpersonal Communication; Ethics; Theory; Policy; Employees
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Paine, Lynn S. "Note on E-Mail and Privacy: U.S. Law and Company Policies." Harvard Business School Background Note 392-074, January 1992. (Revised December 1994.)
  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

teams to fluid groups engaged in what Harvard Business School Professor Amy Edmondson, in the recent book Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy, calls "teaming,"... View Details
Keywords: by James Heskett
  • February 2009 (Revised June 2010)
  • Case

Mibanco: Meeting the Mainstreaming of Microfinance

By: Michael Chu and Gustavo A. Herrero
Mibanco, Peru's leading microfinance bank, faces intense competition as the banking industry rushes into low income segments. Companion video clips bring into the classroom the contemporary reality of a world-class microfinance institution, where the unpaved streets... View Details
Keywords: Microfinance; Profit; Business History; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Marketing Strategy; Service Operations; Performance; Competition; Banking Industry; Peru
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Chu, Michael, and Gustavo A. Herrero. "Mibanco: Meeting the Mainstreaming of Microfinance." Harvard Business School Case 309-095, February 2009. (Revised June 2010.)

    American Fair Trade: Proprietary Capitalism, Corporatism, and the 'New Competition,' 1890-1940

    American Fair Trade explores the contested political and legal meanings of the term fair trade from the late nineteenth century through the New Deal era. This history of American capitalism argues that business associations partnered with... View Details

    • 12 Jul 2019
    • News

    The short but destructive history of mass layoffs

    • October 2013
    • Article

    Consulting on the Cusp of Disruption

    By: Clayton M. Christensen, Dina Wang and Derek C. M. van Bever
    Consulting fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional... View Details
    Keywords: Disruptive Innovation; Consulting Industry
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    Christensen, Clayton M., Dina Wang, and Derek C. M. van Bever. "Consulting on the Cusp of Disruption." Harvard Business Review 91, no. 10 (October 2013): 106–114.
    • 25 Mar 2014
    • News

    Know Thyself--and Your Employees

    Keywords: career management; employee management
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