Financial Services (All) - Publications - Faculty & Research

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

practices is important for understanding financial decision-making of households in dire circumstances as well as for setting appropriate consumer protection policies. We conduct a simple experiment in three sites in which we paid off... View Details

Keywords: Dina Gerdeman

19 Jan 2022
In Practice

7 Trends to Watch in 2022

collection of patient physiological measurements such as blood pressure, weight, or blood glucose levels—and both commercial health insurers as well as the Medicare system have seen dramatic increases in the use of these services in... View Details

Keywords: by HBS News

18 Nov 2021
Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

school companies that have done well with their schools, but they're still tiny compared to the several hundred P-TECH schools in the US alone and then in 28 countries. 2. Get on the ground and build a coalition Kanter: You were an incredible coalition-builder in... View Details

Keywords: by Kristen Senz

20 Aug 2013
First Look

First Look: August 20

a "great surprise," another wondered if Buffett was investing with his heart rather than his head (he was a paperboy as a child), and a third said it was a "feat of financial engineering." Virtually View Details

Keywords: Anna Secino

22 Dec 2003
Research & Ideas

Why Negotiation is Like Jazz

Skilled improvisational musicians practice alone and with others for hours every day, year after year—notes, scales, chords, and progressions. After all of this practice comes a performance, and an improvisation begins. For musicians and... View Details

Keywords: by Kathleen L. McGinn

27 Feb 2018
First Look

First Look at New Research and Ideas, February 27, 2018

process. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54030 forthcoming Academy of Management Journal The Role of Investor Gut Feel in Managing Complexity and Extreme Risk By: Huang, Laura Abstract—Securing financial... View Details

Keywords: Sean Silverthorne

07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

available to their workers. The conference's agenda alternated between small breakout sessions that brought together participants from different industry areas and large group discussions where all attendees could compare notes. The... View Details

Keywords: by Staff; Health

03 Jan 2019
Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

researchers asked board members what activities they thought their boards were good at. Technology and innovation ranked 17th and 18th, with only 42 percent of board members listing their handling of those issues above average—far below the proportion ranking of... View Details

Keywords: by Michael Blanding

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

point out in our book, the provider group doesn't create any value. Value is not created by breadth of services but excellence in particular medical conditions. Zero-sum competition was a natural evolution given the historical roots of... View Details

Keywords: by Roger Thompson; Health

05 May 2015
First Look

First Look: May 5

of naïve idealism, one of naïve cynicism, and an emerging era of rugged idealism. We explain how the role of the corporate leader and society's perceptions of this role have changed and how leaders may now be able to create shared value for View Details

Keywords: Carmen Nobel

09 Jul 2018
Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

however, face resource constraints and can’t pursue all of them at once. “Look at all of the markets that are out there,” says Cespedes. “But, you’ve got to choose.” In Formlabs’ case, the company had a... View Details

Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

Summing Up What's the Future of the Authority Figure In Leadership? Leadership involves the effective management of tensions characteristic of all organizations. Are such tensions exacerbated by today's need for increasing speed and... View Details

Keywords: by James Heskett

13 Dec 2006
Research & Ideas

Improving Public Health for the Poor

low cost or a business providing goods or services that end or reduce respiratory ailments. Bringing together public healthcare and market forces "could have huge impact," says Chu. That feeling was underscored by Chu's own... View Details

Keywords: by Martha Lagace; Health

29 Dec 2019
Research & Ideas

Read Our Most Popular Research Stories of 2019

them—and all soon-to-be managers—make the shift. These 4 CEOs Created a New Standard of Leadership At the height of the 2008 financial crisis, these four corporate leaders stepped forward—and changed how we... View Details

Keywords: by Sean Silverthorne

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

senior management, or even bosses all the way down. In contrast, context refers to organizational factors, outside the individual, that provide cues about how voice is likely to be received. Leader behavior is one such contextual cue.... View Details

Keywords: by Sarah Jane Gilbert

23 Mar 2015
Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

restrictions imposed by the intermediaries, who want consumers to focus less on price differences and more on the benefits of value-added services that they provide, such as distribution, one-stop shopping, easy scheduling, payment... View Details

Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation

14 Sep 2009
Research & Ideas

Understanding Users of Social Networks

Only difference: Piskorski has spent years studying users of online social networks (SN) and has developed surprising findings about the needs that they fulfill, how men and women use these services differently, and how Twitter—the newest... View Details

Keywords: by Sean Silverthorne; Advertising; Publishing

08 Apr 2015
What Do You Think?

Are Technology Companies Ripe for Disruption?

little of the policy issues, product discussions, and even general news coming out of the tech world. That's my problem. I need to fix it by doing what Jack Welch asked all of his senior colleagues at GE to do: find a mentor no older than... View Details

Keywords: by James Heskett; Computer; Technology

09 Jan 2014
Research & Ideas

The Entrepreneurs Who Invented Economic Forecasting

through financial panics, forecasting offered the idea that economic activity was not simply random, but followed discernable patterns that could be predicted. In a country whose population was moving from agriculture to industry,... View Details