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Show Results For
- All HBS Web
(4,584)
- People (10)
- News (1,802)
- Research (2,179)
- Events (9)
- Multimedia (86)
- Faculty Publications (865)
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
client-facing people when service problems are systematically tolerated. The cape starts to feel heavy when it's overused. Great service, it turns out, is not made possible by running the business harder and faster on the backs of a few... View Details
- 23 Feb 2011
- First Look
First Look: Feb. 23
development. First, structural conditions first postulated by Engerman and Sokoloff (2002) as generating long-term inequality are shown here empirically to be exogenous determinants of political instability. Second, that exogenously determined political instability in... View Details
Keywords: Sean Silverthorne
- 03 Aug 2010
- First Look
First Look: August 3
Bhaskar Chakravorti and Laura WinigHarvard Business School Case 810-079 When Jonathan Bush and his partner, Todd Park, realized that their revolutionary approach to delivering clinical care was being stymied by the inefficiencies in the healthcare system and insurance... View Details
Keywords: Martha Lagace
- 21 Dec 2009
- Research & Ideas
Good Banks, Bad Banks, and Government’s Role as Fixer
systemically risky, like credit default swaps. Q: What would you do? A: My proposal is just the opposite of the Treasury's. I would put the Fed in charge of risk monitoring because that's where it has the most expertise. When the Fed comes upon a systemic risk, it... View Details
- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
price. "Too many of our cases," says Kester, "are turning into glorified problem sets. They have a methodological line of attack and a single, preferred, right answer. They are exercises in applied analysis."... View Details
Keywords: by David A. Garvin
- Web
Commencement 2012 Address | About
especially aware of gratitude on a day like this one, and it’s appropriate for all of us to make a formal expression of the thanks we owe to those who’ve helped you make it through the last two years. So members of the Class of 2012, stand up and View Details
- 05 May 2020
- News
“Walking a Tightrope”
Kristof, most of which have focused on poverty in developing countries. But in the Pulitzer Prize-winning duo’s latest book, Tightrope: Americans Reaching for Hope, they turn their lens on working class communities in the United... View Details
- 01 Dec 1999
- News
A Class Act
If you turned to this article only after first checking out the Class Notes for your year, you are in good company. According to a 1995 Bulletin readership survey, 95 percent of all HBS alumni read the Class Notes regularly and have been... View Details
Keywords: Nancy O. Perry
- 01 Dec 2012
- News
The Accidental Pioneers
Mentorship has been an ongoing theme and concern for Lack, whether in the business or nonprofit sector. After graduation, she worked at McKinsey in its New York and Washington, DC, offices for four years. She left while pregnant with the first of three children and... View Details
Keywords: Hanna, Julia
- 19 Aug 2010
- News
Catchphrases, Mottos, and Cheers
Control, Ken always cracked a joke. When lost in POM, we all turned to Mr. Polk.” 1987I. “Brave but stupid!” 1986H. One of our sectionmates had been an Army colonel (or some high rank), and his approach in one case to a delicate HR matter... View Details
- 01 Jun 2010
- News
M.I.A. Boards
group around the table, a single talented and committed director can turn an entire company on its axis. Still, the system is in need of fundamental change. Shareholders have a part to play. They must shed their apathy and ignorance and... View Details
- 04 Dec 2012
- First Look
First Look: December 4
half of farmers calling AO in the first seven months. Farmers offered the service turn less often to other farmers and input sellers for agricultural advice. Management practices change as well: we observe an increase in the adoption of... View Details
Keywords: Carmen Nobel
- 05 Sep 2012
- First Look
First Look: September 5
had turned around by improving competitiveness in quality, design, and cost. Ford's Alan Mulally, GM CEO Ed Whitacre, and Chrysler CEO Sergio Marchionne took different approaches to guide their respective companies to improvements in... View Details
Keywords: Sean Silverthorne
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
individuals seized the context of their times—some individuals created new businesses, others maximized growth opportunities, and still others found success in turning around dying or declining businesses. We called these the three... View Details
- 03 Mar 2008
- First Look
First Look: March 4, 2008
and largely unregulated securities market was William Duer, who ultimately became a major player on the Street. As it turned out, however, Duer's financial dealings proved unsustainable, and his financial collapse helped to bring the... View Details
Keywords: Martha Lagace
- 06 Feb 2007
- First Look
First Look: February 6, 2007
turned out, though, that Intel's revenues from memory were by this time only 4 percent of total sales. Intel's lower-level managers had already exited the business. What Intel hadn't done was to shut down the flow of research funding into... View Details
Keywords: Martha Lagace
- 25 Oct 2024
- Blog Post
Harvard Business School Announces Latest RISE Fellows
homeownership fund. He said, “I intend to use my time at HBS to turn my vision for community-centered urban development into an actionable, scalable business model.” Lee Martin (MBA 2026)Lee began a mentorship and tutoring affinity group... View Details
- 01 Jun 2008
- News
The Prophet of Start-Ups
impeccably turned out in a suit and tie, he required all of his students in his class at HBS to dress accordingly. “Sport coats are for newspaper boys and college boys,” he would chide his pupils. The more I researched Doriot’s life, my... View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
successful countries in the nineteenth and early twentieth centuries but had since experienced a long period of relative decline. Could Novick’s campaign turn the tide of history? And what policy should Uruguay adopt with regard to the... View Details
Keywords: Sean Silverthorne
- 11 Dec 2012
- First Look
First Look: Dec. 11
aid-distortions that steer aid away from achieving economic development in the recipient country. As it turns out, none of these solutions can shield foreign aid from the heavy hand of politics. Developing countries heavily influenced by... View Details
Keywords: Sean Silverthorne