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  • All HBS Web  (8,761)
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  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

to handle changing workforce needs that make sparing use of staff reductions and ensure that if they do happen, the process feels fair and the affected parties have a soft landing. Most successful approaches begin with a philosophy that... View Details
Keywords: Dina Gerdeman
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

and inside sales force have been very successful in finding and bringing in new customers, in part because of a laser-like focus on increasing its marketing ROI. As ScriptLogic looks towards its next phase of growth, however, it is... View Details
Keywords: Martha Lagace
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

are used to evaluate investments creates a systematic bias against successful innovation. The authors recommend alternative methods that can help managers innovate with a much more astute eye for future value. Why Mentoring Matters in a... View Details
Keywords: Martha Lagace
  • 06 Sep 2005
  • Research & Ideas

The Best Place for Retirement Funds

households, according to your research, make the most tax-efficient asset location decisions? A: I don't think that Jim and I have been terribly successful at teasing anything out of the data that have been available to us. Gene Amromin,... View Details
Keywords: by Ann Cullen
  • 17 Jun 2014
  • First Look

First Look: June 17

process, helping to train networking professionals to design, build, and manage more complex networks. Aware of just how much was riding on the success of the learning platform, Beliveau-Dunn needed to decide whether to invest heavily in... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2014
  • First Look

First Look: January 21

avoid information about their relative ability. August 2013 NBER Volume on African Economic Successes Evaluating the Effects of Large Scale Health Interventions in Developing Countries: The Zambian Malaria Initiative By: Ashraf, Nava,... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2009
  • First Look

First Look: October 20

is a network of successful private health clinics that primarily serve middle-income populations but which have the potential to reach low-income markets. On what basis should Acumen decide whether or not to invest? What performance... View Details
Keywords: Martha Lagace
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

You've held your own while negotiating dozens of successful deals. Even so, you want to take your game to the next level. What's the next step? There are plenty of guides that offer tips on negotiation strategies. As useful as these are... View Details
Keywords: by Julia Hanna
  • 29 Nov 2006
  • Research & Ideas

Rich or Royal: What Do Founders Want?

successful approach seems to be that the entrepreneur step back to really understand what his or her true motivation is, Rich or King, and then to recurringly make decisions consistent with that motivation. This may reduce the chances of... View Details
Keywords: by Sarah Jane Gilbert; Financial Services
  • 06 Nov 2006
  • Research & Ideas

How South Africa Challenges Our Thinking on FDI

concentrated market structure and the high profits of the firms that would be among the several operating there, I think it's not surprising that we should see investments into already successful companies rather than new firms setting up... View Details
Keywords: by Martha Lagace
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

Lovett, Bohlen, and Kennan. They had similar educational backgrounds (Groton, Harvard, Yale, Princeton). Four had successful private sector careers as well as extensive public service. They shaped the post-WWII international scene while... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

words, you also need a management plan for your customers. To return to our manufacturing metaphor, the special challenge of service delivery is that your customers routinely wander onto the shop floor-unannounced-and tinker with the assembly line. And yet View Details
Keywords: by Deborah Blagg; Service
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

as a turnaround expert, starting with its own portfolio. Iris must consider the advantages and drawbacks of each position and how each will help her achieve her personal goals. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810073-PDF-ENG Founder-CEO View Details
Keywords: Sean Silverthorne
  • 03 Aug 2010
  • First Look

First Look: August 3

proprietary technology, athenaNet, to a new business, athenaHealth, that would help physicians manage their practice, billing, and revenue cycles and maintain electronic patient records more efficiently and cost effectively using the service delivered via the Internet.... View Details
Keywords: Martha Lagace
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

706-714 Abstract Background: The increased focus on quality and efficiency improvement within academic surgery has met with variable success among plastic surgeons. Traditional surgical performance metrics, such as morbidity and... View Details
Keywords: Martha Lagace
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

department stores and a new hypermarket—Nagesh was proud of the way the company had taken retail from its roots in simple transactions to a complete "experience" defined by the luxurious ambiance, food, events and educated staff in SSG's retail outlets... View Details
Keywords: Martha Lagace
  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

struggling. A new superintendent who is well-known and respected in education reform circles arrived this [past] school year. He asked Sarah and Matt to expand their strategy to assist him in building the success of traditional schools as... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 07 Mar 2017
  • First Look

First Look at New Research, March 7

fiscal year 2016. CEO Tim Cook commented on a very successful fiscal year 2016 and focused on all the positive financial results. However, Apple’s 2016 annual report was also telling another story. Apple’s total revenue had decreased 9%,... View Details
Keywords: Sean Silverthorne
  • 11 Aug 2016
  • Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

ever been? Brian: Ehen people see the case, they'll see that “world-class” is in quotations. Why did you decide to do that? Bill: Because no one knows what it is. Everyone wants to be “world-class” (no one has yet gone for the entire solar system), so we're just... View Details
Keywords: Re: William C. Kirby; Education
  • 18 Feb 2015
  • First Look

First Look: February 18

subsidiary is Compartamos Banco, has been a fantastically successful endeavor since it started in the 1990s. But in 2014, Gentera faces challenges in expanding beyond group-lending and micro-credit into microfinance and beyond in order to... View Details
Keywords: Sean Silverthorne
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