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  • May 2013 (Revised March 2014)
  • Case

Gap, Inc., 2012

By: John R. Wells and Galen Danskin
Between 2000 and 2012, Gap, Inc. (Gap) ceded its world leadership position in specialty fashion retailing to Inditex of Spain and H&M of Sweden. These two companies, each less than a quarter of Gap's size in 2000, were now setting the pace in the global mass fashion... View Details
Keywords: Strategic Change; Fashion; Multinational; Brands; Competition; Multinational Firms and Management; Performance Improvement; Strategy; Brands and Branding; Change Management; Retail Industry; Fashion Industry; Apparel and Accessories Industry; Sweden; Spain; United States
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Wells, John R., and Galen Danskin. "Gap, Inc., 2012." Harvard Business School Case 713-511, May 2013. (Revised March 2014.)
  • 12 Jan 2018
  • News

The Only 3 Career Steps that Matter

  • 11 Feb 2015
  • HBS Seminar

EVENT POSTPONED - Ohad Barzilay, Tel Aviv University

    Change Through Persuasion

    HBR cover

    Faced with the need for a massive change, most managers respond predictably. They revamp the... View Details

      The Founder's Dilemmas


      Often downplayed in the excitement of starting up a new business venture is one of the most important decisions entrepreneurs will face: should they go it alone, or bring in... View Details

      • Web

      Launching Tech Ventures | HBS Online

      Parlor Room to discuss the rise of generative AI, how to come up with good business ideas, why experimentation is vital to finding product-market fit, and how to raise venture capital successfully. This course features access to an AI course assistant bot, in beta... View Details
      • 11 Mar 2021
      • News

      Leading with Heart

      it is the nation's largest catering business, which is not very often known. And also the nation's largest fast-casual delivery player. So it's a very strong brand. Now the background was that Panera has had a track record of success over... View Details
      • 22 Feb 2022
      • News

      Breaking News

      retire but also felt a commitment to the communities that their outlets served and hoped to preserve these assets. Like so many owner-publishers around the country, the Healeys found few options: “It’s just very difficult to assemble the financing, and that need for... View Details
      Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information
      • Web

      Frequently Asked Questions - Research Computing Services

      using the instructions on this page . If not successful, ensure that you're using the correct username / password combination. Otherwise, contact RCS . If successful in connecting via terminal, ensure that you have completely exited... View Details
      • 01 Feb 2001
      • News

      Advisory Boards Help HBS Assess and Attain Its Goals

      an important set of eyes and ears to our external constituency." Their ideas and perspectives "help us think about the direction the School should take in a very complex and ever-changing social and economic environment." Through these insights, HBS gains a better... View Details
      Keywords: Elena N. Berg; boards; alumni; planning; leadership; advice; Colleges, Universities, and Professional Schools; Educational Services
      • 17 Nov 2020
      • Research & Ideas

      Why a Blended Workforce May Be Key to Lasting Competitive Advantage

      In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
      Keywords: by Joseph B. Fuller
      • 30 Nov 2016
      • What Do You Think?

      How Do Leaders Manage the Tension Between Pride and Arrogance?

      question in my mind of whether it is too simplistic to think of leaders seeking to manage up to a line between pride and arrogance. Surely it matters how leaders wield organization power and handle successes when they are achieved.... View Details
      Keywords: by James Heskett
      • 01 Oct 1998
      • News

      Dinh Thi Hoa: Up from the Ashes of War

      Today, 25 years later, Hoa is still living in Hanoi and doing her part to help her impoverished country establish a modern, productive economy. As managing director of Galaxy Company, a successful consulting firm, her advice on doing... View Details
      Keywords: Dun Gifford, Jr. (MBA 1992)
      • 01 Oct 2021
      • News

      Fostering Diversity

      training the next generation of leaders.” They appreciate how the Black Lives Matter movement has shined a light on both the overt and hidden racism in society. Victoria says, “It is upon all of us to do the work required to be anti-racist.” “We’ve achieved some View Details
      • 27 Feb 2006
      • Research & Ideas

      When Rights of First Refusal Are a Bad Deal

      And we've helped set up the New England Program for Kidney Exchange. And I'm the chair of a committee of the American Economic Association to recommend changes that we should make in the marketplace for new Ph.D. economists. As is the case with the study of contracts,... View Details
      Keywords: by Sean Silverthorne; Construction; Real Estate; Entertainment & Recreation
      • 23 Oct 2013
      • Research & Ideas

      Overcoming Nervous Nelly

      case of that high-stakes client presentation, Brooks's findings suggest that an employee might perform better after considering the opportunities for success rather than the consequences of failure. Managers, meanwhile, can help... View Details
      Keywords: by Michael Blanding
      • 14 Feb 2022
      • Blog Post

      Celebrating Love @ HBS in 2022

      himself to support me in my various pursuits, including my HBS application process, even though me getting accepted might mean an indefinite period of long-distance. He has been the biggest celebrator of my success and vice versa. We are... View Details
      • 12 Jan 2023
      • News

      ‘Debiasing’ Debt with Data

      father built the venture into a successful business; but his plan to expand to neighboring states hit a major roadblock when local bankers rejected his loan application 13 times. As an adult, Ballard discussed with his father the deeper... View Details
      Keywords: Ralph Ranalli
      • 08 Mar 2024
      • Blog Post

      History of the HBS Women's Student Association

      the belief that diversity and inclusion are paramount to creating a more equitable and successful business landscape. Learn more about the HBS Women's Student Association here. View Details
      • 09 Mar 2015
      • Research & Ideas

      Why Entrepreneurs Should Go Work for Government

      lean startup practices needed to be successful in entrepreneurial projects. "In government we announce something and wait to get it perfect. By using more experimental approaches, some public leaders are achieving View Details
      Keywords: by Michael Blanding
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