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  • All HBS Web  (8,432)
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  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

happy hours, and if possible, having a physically distancing picnic. Social connection doesn’t always mean a Zoom call; sometimes even a text message can be enough. Use ‘job crafting’ to let employees modify... View Details
Keywords: by Dina Gerdeman
  • 16 Feb 2004
  • Research & Ideas

Marketing Wine to the World

many consolidations in the past decade. Does the rapid consolidation of New World producers make profits at the cost of diversity? Should a beer company own a vineyard? A: The... View Details
Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

“We’ve studied many industries and the biggest impact, biggest factor that impact peoples’ decisions making is word-of-mouth.” By their claim they’re kind of saying companies... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 27 Mar 2005
  • Research & Ideas

Should I Pay the Bribe?

discusses the case and his own research. Cynthia Churchwell: You have been studying the impact and workings of corruption for several years. What... View Details
Keywords: by Cynthia D. Churchwell
  • 29 May 2008
  • Research & Ideas

Global Change in the Built Environment

away with? We had sessions on innovation, real estate derivatives, the history of housing crises, trade deficits, the global economy, business ethics, stem cell research, and China's View Details
Keywords: by Arthur Segel; Construction; Real Estate
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

the role of organization in regard to a business unit's success, or in the choice of which structure to use, is intertwined with a large number View Details
Keywords: by Robert Simons
  • 30 Apr 2001
  • Research & Ideas

New Paths to Success in Asia

Businesses in the Asia-Pacific region today are caught up in a dizzying swirl of economic, cultural, political, technological, and social change. Enormous opportunities await... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

support, benefits continuation, and visa support are all indications to remaining employees and future hires of how they might be treated in the future. Intuit managed... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 05 May 2003
  • What Do You Think?

Is This a Golden Era for Marketing Productivity?

proportion of a firm's customers that account for nearly all of its profits may not exceed 10 percent when one takes into account the significant View Details
Keywords: by James Heskett
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

Business Research 60, no. 6 (June 2007): 640-648 Abstract This article extends the discussion of congruity or the preference by consumers for alternatives similar to themselves 1) by examining the effect in a retail context, View Details
Keywords: Sean Silverthorne
  • 06 Nov 2019
  • Op-Ed

Torched Planet: The Business Case to Reinvent Almost Everything

The world is. on. fire. The Earth is burning. We only have a little time to arrest climate change, and if we fail to do so the consequences will be both dire and irreversible. We have the technology and the resources to fix things, if we want to. We even have a... View Details
Keywords: by Rebecca Henderson; Energy
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

positions in society. Sociocultural distinctions may be race, ethnicity, gender, religion, nationality, and sexual orientation. Theory And Practice According to Ely, there are two competing theories about... View Details
Keywords: by Martha Lagace
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

motivated state, focusing on the deadline, the profitability goals," she says. "Ideally, they will still be passionate about the work, but it's important at that point to focus in and to make sure... View Details
Keywords: by Michael Blanding
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

well into, is my colleague Shoshanna Zuboff’s magisterial The Age of Surveillance Capitalism. This book is one of genius. It provides a sweeping description of the rise View Details
Keywords: by Staff
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Chuang, CEO of Aquent, an employment services company headquartered in Boston. In roughly half of the new initiatives Aquent has invested in over the last few years, Chuang estimates, "we have gotten... View Details
Keywords: by Melissa Raffoni
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

market for any electronic product. Historically, Apple was trying to sell to its installed base of Mac users, and that base has never been large enough to amount to a hill of... View Details
Keywords: by Sean Silverthorne
  • 14 Aug 2019
  • Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

big-brand retailer seems to have survived and even thrived in the apocalyptic retail landscape. What's its secret? Research Papers Executive Education in the Digital Vortex: The Disruption of the Supply... View Details
Keywords: by Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

in the minds of many retailers over whether loyalty programs offer a sustainable and profitable business model. Retailers such as Sainsbury's in the United Kingdom illustrate... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

For decades, the U.S. auto industry ruled America's economy, shaped the country's development, and influenced American culture and social mores. Now, buffeted by globalization... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 23 Dec 2002
  • Research & Ideas

Setting the Stage: A Young Scholar at HBS

if not, what is the role of business history in your primary research interests? A: I do consider myself a business historian, though my research also ventures deeply into the realms View Details
Keywords: by Laura Linard; Banking; Financial Services
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