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Show Results For
- All HBS Web
(4,452)
- People (18)
- News (867)
- Research (2,927)
- Events (24)
- Multimedia (22)
- Faculty Publications (1,902)
- Web
Online Transforming Customer Experiences Course | HBS Online
and curation in service design. Evaluate sustainable pricing strategies and discover how operational transparency builds customer trust. Highlights Cost, Market, Value Lens Adapting to External Changes Getaway’s First Cabin Show Hide Details Concepts Minimum Viable... View Details
- 01 Sep 2012
- News
The School of Life
technology giants, Intel and SAP. Pandesic was designed to create a more affordable version of SAP’s enterprise resource planning software, targeted at small and midsize companies. It was founded in 1997 with high hopes—and $100 million... View Details
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
will be opposed by some business interests, but making progress on such issues will improve society, and there is a growing recognition that business is not distinct from society. Healthier, more financially secure workers are more View Details
Keywords: by Dina Gerdeman
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
factors that impact the business landscape (geopolitical forces, demographic shifts, technological breakthroughs, labor policies, social mores, and government intervention). In studying the context in which business leadership emerged, we... View Details
- 2016
- Book
Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business
By: John A. Quelch
The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.
Consumers, Corporations, and Public... View Details
Consumers, Corporations, and Public... View Details
Keywords: Consumer; Corporate Culture; Public Health; Consumer Behavior; Marketing Strategy; Corporate Strategy; Health; Innovation and Invention; Innovation and Management; Supply Chain Management; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Asia; Oceania; North and Central America; Middle East; Latin America; Europe
Quelch, John A. Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business. New York: Oxford University Press, 2016.
- Career Coach
Juan Leung Li
Juan draws on his own career journey and his experience supporting tech entrepreneurs and executives to coach students. Most career paths look like a straight line in hindsight -- those cases are rare. In reality, discovering fulfilling jobs and leading impactful... View Details
Keywords: Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology
- Web
HBS - Financials | From the CFO
unable to keep up with demand, and product shortages loom. Inflation is rising. Racial injustice and economic inequality persist. Businesses are adapting to the new dynamic of a remote workforce. HBS faculty members researched these and... View Details
- 05 Dec 2016
- News
The Dragon’s Tale
demands of increasingly sophisticated Chinese consumers is a more complicated challenge. One approach Chinese manufacturers are using is to acquire companies around the world in order to get fast access to the technologies they need to... View Details
Keywords: Deborah Blagg
- Web
Supplemental Financial Information | Annual Report 2024
these expenses would likely be categorized as the cost of goods sold. These expenses encompass direct costs for staff compensation, specialized outside professional services in Information Technology (IT) and other functional areas,... View Details
- 2011
- Article
Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation
By: Ethan S. Bernstein and Frank J. Barrett
How can leaders adopt a mindset that maximizes learning, remains responsive to short-term emergent opportunities, and simultaneously strengthens longer-term dynamic capabilities of the organization? This chapter explores the organizational decisions and practices... View Details
Keywords: Dynamic Capabilities; Strategic Change; Jazz; Jazz Mindset; Improvisation; Innovation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Knowledge Use and Leverage; Leading Change; Leadership Style; Leadership; Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizations; Creativity; Strategy; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; United States; Japan; Taiwan; Europe; Asia
Bernstein, Ethan S., and Frank J. Barrett. "Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation." Research in Organizational Change and Development 19 (2011): 55–90.
- May 25, 2016
- Comment
How Consumers and Businesses are Reshaping Public Health
By: John A. Quelch
Healthcare and education are two issues in which citizens around the world, rich and poor, are passionately interested. It has long been appreciated that the way that a society treats its youngest and oldest members says much about its moral maturity. Economic... View Details
Keywords: Healthcare; Consumer Power; Innovation In Healthcare Delivery; Mobile Healthcare; Transition; Transformation; Trends; Customer Satisfaction; Customer Value and Value Chain; Health Care and Treatment; Information; Collaborative Innovation and Invention; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Management; Marketing; Markets; Planning; Problems and Challenges; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; South America; North and Central America; Middle East; Europe; Asia
Quelch, John A. "How Consumers and Businesses are Reshaping Public Health." Harvard Business School Working Knowledge (May 25, 2016).
- 18 Aug 2021
- News
Alumni on the Black Lives Matter Movement
network,” says Lewis. “Our eldest scholars are already out working. Doctors, lawyers, teachers, and young professors. Educating people is the most potent and productive way to bring change.” His advice on how to change intrenched culture:... View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 15 Jun 2021
- News
June 2021 Books and Podcasts
of hard work, fidelity, and building the alliances necessary to achieve enduring success. John Andrew, a retired Boeing executive, offers a unique insider look at the profound changes the company experienced in the 1960s as the product... View Details
- 13 Feb 2020
- News
Not Throwing Away My Shot
product in this period. Now suddenly, we're so good at those two things that by the 1950s and 60s we start to overwhelm the environment. So we're making good stuff, we're making lots of customers and we're taxing our world. And that's the... View Details
- 16 Nov 2010
- First Look
First Look: November 16, 2010
deals with supplier difficulties faced by WildChina—a travel service provider in China. WildChina is a classic case of a company that is trying to bring a local, within-country product to a market outside the country (in this case,... View Details
Keywords: Sean Silverthorne
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
three decades. Lawmakers not only weakened or dismantled New Deal-era regulations, they also failed to enact new regulations to keep up with financial innovation, spurred by technology and globalization of markets, explains Moss. Over... View Details
- 04 Dec 2007
- First Look
First Look: December 4, 2007
Pisano and David J. Teece Periodical:California Management Review 50, no. 1 (fall 2007): 278-296 Abstract Capturing value from innovation requires innovators to figure out how to blunt inroads into the profit stream by imitators, customers, suppliers, and other... View Details
Keywords: Martha Lagace
- 01 Dec 1998
- News
Managing the Business of Life
European consumer products business. In her first Bulletin interview in 1983, Dodi envisioned the future ideal of "a pregnant CEO of a corporation walking into a board meeting" while her other child was down the hall in daycare. But she... View Details
- 20 Jan 2015
- First Look
First Look: January 20
of AUGMENT and the impact the underlying technology could have on millions of infertility cases around the world. How fast might Dipp and her team grow OvaScience? Would they have the resources? Dipp considered the best way to build out... View Details
Keywords: Sean Silverthorne