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Show Results For
- All HBS Web
(6,513)
- People (10)
- News (1,124)
- Research (4,438)
- Events (31)
- Multimedia (6)
- Faculty Publications (2,956)
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- 12 Feb 2001
- Research & Ideas
Creating Value Across Borders
Business sat down with HBS associate professor Walter Kuemmerle to discuss the entrepreneurial process in an international setting. Kuemmerle, a Novartis Fellow, holds a joint appointment in Entrepreneurial and Service View Details
Keywords: by Staff
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
retailers rely on temporary workers during the holiday season, so training and managing frontline staff becomes essential. Finally, retail executives should be highly focused on customer service. Consumers... View Details
- 06 Jun 2013
- Op-Ed
How to Do Away with the Dangers of Outsourcing
Staffing, risks, benefits, and regulatory compliance are all increasingly externalized, most often to parts of the world where need routinely trumps prudence. Rather than manage their own corporate assets,... View Details
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
originated. “We are using data from regulators, writing studies, but seldom going back to the regulators to say, ‘This is what we learned,’” says Harvard Business School Professor Michael W. Toffel, whose research examines companies’ environmental View Details
Keywords: by Michael Blanding
- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
the Public Education Leadership Project (PELP), a joint project of HBS and Harvard Graduate School of Education. He is also founder and CEO of the District Management Council,... View Details
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
success to the success of its engines in delivering valuable up-time to ultimate customers. But it did much more than that. By guaranteeing up-time at a given cost, GE's management created a built-in incentive to improve the product View Details
Keywords: by James Heskett
- 16 Jul 2012
- Research & Ideas
Book Excerpt: ‘The Strategist’
easy to separate from the day-to-day management of a firm. All a leader would have to do is figure it out once, or hire a consulting firm to figure it out, and make sure it's... View Details
Keywords: by Cynthia A. Montgomery
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
when he began his own pottery workshop in 1759. Nevertheless, each of the three, she writes, instinctively grasped the fundamentals of earning long-term customer trust and loyalty. Effective brand creation View Details
Keywords: by Martha Lagace
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
Consumers today have more control than ever over the way they choose goods and services—from browsing freely at grocery stores to managing their own financial assets. Perhaps consumers should also have a... View Details
- 06 Aug 2001
- Research & Ideas
Go Global—or No? Can You Make the Case?
the face of a new competitive threat. HBR published comments from four management gurus on what DataClear should do. (See Close Up.) Now it's your turn. We have included an excerpt of the case and a summary... View Details
Keywords: by Walter Kuemmerle
- 01 Aug 2012
- What Do You Think?
Should CEOs Worry About ‘Too Big to Succeed?’
management of all resources that surround that particular scale of operation." Questions raised by Salli's and other of the comments include the following: Can leaders sense successfully when an entity... View Details
- 17 Feb 2003
- Research & Ideas
Tales of the Newly-minted MBA
H. Naylor Fitzhugh Conference to tell their stories—the ups, downs, and detours that brought them to where they are today. "I moved back home. That's where I started," said Joseph Williams (HBS MBA '99), cofounder of Wakefield... View Details
Keywords: by Julia Hanna
- 23 Apr 2001
- Research & Ideas
The Gulf: It’s a Family Affair
struggled to get twenty-five people to the conference. At that conference the academics and consultants came together and created a professional society called the Family Firm... View Details
Keywords: by Wendy Guild & Andrea Schulman
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
Macarthur and several of us (including our first faculty, Profs. David Bell, James Cash, Marie-Therese Flaherty, John Kao, and myself) engaged in creating a Summer Venture in View Details
- 31 Mar 2002
- What Do You Think?
Is This the Decade of the Investor?
Summing Up Responses to the question, "Is this the decade of the investor?" offer little hope that the investor will get any relief soon, compared to the rewards realized by managers and customers.... View Details
Keywords: by James Heskett
- 11 Sep 2000
- Research & Ideas
Riding the Internet Fast Track
Take a seat and hold on tightly. You're aboard the Internet Express, where speed is the order of the day and profit but a remote destination. For firms that ride the rails of... View Details
Keywords: by Peter Jacobs
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
times," he observes. Richard C. Whiteley (MBA '68), a management consultant and author who is writing a book titled "ReSpiriting Work," notes, "Another important factor is the aging of... View Details
Keywords: by Marguerite Rigoglioso
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
they see no way out; and customers . . . ? Despite much talk of customer-focused companies, customers are often ignored when it comes to distribution. Most participants agree on the problem, but solutions have been elusive. From our... View Details
- 13 Feb 2006
- Research & Ideas
The Hidden Market for Babies
working on? A: I'm working on several cases right now, most of which deal with the pharmaceutical industry and the ways in which pharmaceutical firms manage through the... View Details
- 27 May 2008
- Sharpening Your Skills
Sharpening Your Skills: Thinking About Global
matter the most in your industry, and look at them not just as difficulties to be overcome but also as potential sources of value creation. Which Countries Are The Most Business Friendly? Handicapping the Best Countries for Business... View Details