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Show Results For
- All HBS Web
(5,712)
- People (11)
- News (1,054)
- Research (3,878)
- Events (42)
- Multimedia (35)
- Faculty Publications (2,280)
- 01 Dec 2011
- News
Knowing the Score
Miller Photo courtesy James Andrew Miller Having spent much of my time since graduating from HBS working in television or writing books or movies, I’m often asked why I went to business school in the first place, and whether I regretted... View Details
- 07 Sep 2017
- Blog Post
How One Organization Increased Their Internship Yield
Murphy, “Companies have put tremendous time, thought and management resources into selecting and evaluating new talent, the potential leaders of the future.” But it’s at this precise juncture, when the pressure is greatest, that companies... View Details
Keywords: Manufacturing
- 01 Mar 2025
- News
Work of Art
Planet Fitness business and finding some money in his pockets, he thought his moment to invest had arrived. The work of NXTHVN cofounder and president Titus Kaphar explores the intersection of art, history, and the legacy of slavery in... View Details
- 2010
- Working Paper
Accounting Scholarship that Advances Professional Knowledge and Practice
By: Robert S. Kaplan
Recent accounting scholarship has used statistical analysis on asset prices, financial reports and disclosures, laboratory experiments, and surveys of practice. The research has studied the interface among accounting information, capital markets, standard setters, and... View Details
Keywords: Accounting; Business Education; Information; Management Analysis, Tools, and Techniques; Risk Management; Measurement and Metrics; Business Processes; Performance Improvement; Practice
Kaplan, Robert S. "Accounting Scholarship that Advances Professional Knowledge and Practice." Harvard Business School Working Paper, No. 11-043, October 2010.
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
one-standard-deviation increase in store labor brought about a 10 percent increase in profit margin. These findings ran contrary to the thinking of store managers that Ton interviewed. They consistently identified service quality as a top indicator of store... View Details
- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
solution to this dilemma? I believe we need to restructure large organizations by giving much more responsibility and authority to first-line workers and paying them accordingly—with appropriate performance incentives. We need to trust... View Details
Keywords: by Bill George
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to use information about the... View Details
Keywords: by Jean Ayers
- August 2009
- Case
Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era
By: David A. Thomas and Stephanie Creary
This case profiles PepsiCo's diversity journey under the leadership of former chairman and CEO Steve Reinemund who instituted diversity as one of the company's strategic imperatives. It demonstrates the ways in which Reinemund partnered with his leadership team and... View Details
Keywords: Diversity; Leadership; Growth and Development Strategy; Organizational Culture; Performance Effectiveness; Business and Stakeholder Relations; Food and Beverage Industry; United States
Thomas, David A., and Stephanie Creary. "Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era." Harvard Business School Case 410-024, August 2009.
- 26 Oct 2020
- News
A Social Impact Roadmap; Arts Leadership in a Pandemic; Amplifying Hispanic Contributions
in partnership with HBS Alumni Programs, the HBS Business and Environment Initiative (BEI), and the Social Enterprise Initiative (SEI), the virtual event was held on two different dates to accommodate a combined global audience of close... View Details
Keywords: Margie Kelley
- March 2010 (Revised March 2014)
- Case
Roll Back Malaria and BCG: The Change Initiative
By: Nava Ashraf, Rachel Gordon and Catherine Ross
Roll Back Malaria, a global partnership dedicated to fighting malaria has not met its founders' expectations of effectively combatting malaria. In 2005, after several internal evaluations, RBM leadership has decided to engage the Boston Consulting Group to work on a... View Details
Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Communication Strategy; Communication Intention and Meaning; Non-Governmental Organizations; Change Management; Multinational Firms and Management; Negotiation; Health Industry
Ashraf, Nava, Rachel Gordon, and Catherine Ross. "Roll Back Malaria and BCG: The Change Initiative." Harvard Business School Case 910-023, March 2010. (Revised March 2014.) (Request a courtesy copy.)
- April 2010
- Teaching Note
New Balance Athletic Shoe, Inc. (TN)
Teaching Note for [606094]. View Details
- 2009
- Article
Placing the Normative Logics of Accountability in 'Thick' Perspective
By: Alnoor Ebrahim
This article provides a critical reflection on the heavily normative nature of current accountability debates. In particular, it explores three streams of normative discourse on nonprofit accountability: improving board governance, improving performance-based... View Details
Keywords: Fair Value Accounting; Accounting; Governance; Performance Evaluation; Governing Rules, Regulations, and Reforms; Goals and Objectives; Management Practices and Processes; Power and Influence; Social and Collaborative Networks; Organizational Structure; Relationships; Accounting Industry
Ebrahim, Alnoor. "Placing the Normative Logics of Accountability in 'Thick' Perspective." American Behavioral Scientist 52, no. 6 (2009): 885–904.
- 27 May 2014
- News
Crowdsourcing the Capitalist's Dilemma
discussion of "The Capitalist's Dilemma"—the challenges of innovating for long-term growth and job creation—in the Harvard Business Review. The team of more than 150 people (see below) collaborated using the OI Engine platform developed... View Details
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
Mead Russell and Chris Yeh (MBA 2000) (Kindle edition) Reflections on life from the HBS Class of 2000. The Energized Executive: How to Get Focused, Strong, and Calm. 25 Easy Tools for Peak Performance in View Details
- 07 Feb 2017
- News
Checking in with One Championship
As a student at HBS, Chatri Sityodtong (MBA 1999) lived on four dollars a day, teaching the martial arts discipline of Muay Thai and sending the extra cash home to his mother and brother in Bangkok. “Everything I owned could fit into a single suitcase,” he recently... View Details
- December 1998 (Revised February 1999)
- Case
City of Charlotte (A)
By: Robert S. Kaplan
The city manager's office in Charlotte, North Carolina, is attempting to align and focus the city's programs and operating departments. City managers, working collaboratively with the elected mayor and city council, have identified five strategic themes to make... View Details
Keywords: Balanced Scorecard; Government Administration; City; Growth and Development Strategy; Adoption; Public Sector; Management Teams; Programs; Performance Evaluation; Motivation and Incentives; Public Administration Industry; North Carolina
Kaplan, Robert S. "City of Charlotte (A)." Harvard Business School Case 199-036, December 1998. (Revised February 1999.)
- 17 Dec 2001
- Research & Ideas
Risks and Rewards of the Intrapreneur
discussion at the 2001 Harvard Business School Entrepreneurship Conference. When Marc Levine was asked to head up an internal start-up at electronics equipment maker Teradyne Corporation, he jumped at the opportunity. And it paid off... View Details
Keywords: by Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance (Harvard Business Press). As a practical guide, The New Science of Retailing helps retailers mine their... View Details
- June 2020
- Article
How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections
By: Maria Ibanez and Michael W. Toffel
Accuracy and consistency are critical for inspections to be an effective, fair, and useful tool for assessing risks, quality, and suppliers—and for making decisions based on those assessments. We examine how inspector schedules could introduce bias that erodes... View Details
Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Governing Rules, Regulations, and Reforms
Ibanez, Maria, and Michael W. Toffel. "How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections." Management Science 66, no. 6 (June 2020): 2396–2416. (Revised February 2019. Featured in Harvard Business Review, Forbes, Food Safety Magazine, Food Safety News, and KelloggInsight. (2020 MSOM Responsible Research Finalist.))
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
today's breakneck world, who has the time for such things?" Several cited the difficulty of selecting a new CEO, particularly from within, given the changing nature of the needs of a modern corporation. As Veronica Serrano put it, "it is easier to get from... View Details
Keywords: Re: James L. Heskett