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      • November 1994 (Revised June 1996)
      • Case

      Dennis Hightower: Walt Disney's Transnational Manager

      By: Ashish Nanda
      Describes the actions taken by Dennis Hightower as president of Disney Consumer Products in Europe and the Middle East from 1988 to 1994. Focuses on how he has established a regional office and knit local operations closer together, the benefits that the process has... View Details
      Keywords: Organizational Change and Adaptation; Leadership; Change Management; Corporate Strategy; Personal Development and Career; Consumer Products Industry; Entertainment and Recreation Industry; Europe
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      Nanda, Ashish. "Dennis Hightower: Walt Disney's Transnational Manager." Harvard Business School Case 395-056, November 1994. (Revised June 1996.)
      • November 1994 (Revised May 1996)
      • Case

      Walt Disney's Dennis Hightower-- Taking Charge

      By: Ashish Nanda
      In 1987, Dennis Hightower, was recruited from outside for a newly created position as head of Disney Consumer Products European operations. Hightower has to win initial acceptance of entrenched country managers, integrate the company's diverse subsidiaries closer... View Details
      Keywords: Organizational Change and Adaptation; Leadership; Change Management; Corporate Strategy; Personal Development and Career; Consumer Products Industry; Entertainment and Recreation Industry; Europe
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      Nanda, Ashish. "Walt Disney's Dennis Hightower-- Taking Charge." Harvard Business School Case 395-055, November 1994. (Revised May 1996.)
      • November 1994 (Revised January 1995)
      • Background Note

      A Note on Capital Cash Flow Valuation

      By: Richard S. Ruback
      Presents the capital cash flow method for valuing risky cash flows. In this method cash flows are calculated to include the benefits of interest tax shields. In a capital structure, with just ordinary debt and common equity, capital cash flows equal the flows available... View Details
      Keywords: Capital; Cash Flow; Valuation
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      Ruback, Richard S. "A Note on Capital Cash Flow Valuation." Harvard Business School Background Note 295-069, November 1994. (Revised January 1995.)
      • November–December 1994
      • Article

      Changing the Role of Top Management: Beyond Strategy to Purpose

      By: C. A. Bartlett and S. Ghoshal
      Keywords: Management; Change; Strategy; Mission and Purpose
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      Bartlett, C. A., and S. Ghoshal. "Changing the Role of Top Management: Beyond Strategy to Purpose." Harvard Business Review 72, no. 6 (November–December 1994): 79–88.
      • October 30, 1994
      • Article

      Sports Strikes: Let the Games Continue

      By: James K. Sebenius and Michael A. Wheeler
      Keywords: Labor; Disruption; Sports Industry
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      Sebenius, James K., and Michael A. Wheeler. "Sports Strikes: Let the Games Continue." New York Times (October 30, 1994), Sect. 3, p. 9.
      • October 1994 (Revised March 1996)
      • Case

      Step Change at Du Pont's Camden Plant

      By: Nitin Nohria
      Keywords: Organizational Change and Adaptation; Change Management
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      Nohria, Nitin. "Step Change at Du Pont's Camden Plant." Harvard Business School Case 495-017, October 1994. (Revised March 1996.)
      • September 1994 (Revised October 1994)
      • Case

      Guinness PLC

      By: Ray A. Goldberg and Grant Kelley
      Changing demographics, new types of competition, and new attitudes toward alcoholic beverages force the company to rethink priorities. View Details
      Keywords: Transformation; Demographics; Product Positioning; Competitive Strategy; Food and Beverage Industry
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      Goldberg, Ray A., and Grant Kelley. "Guinness PLC." Harvard Business School Case 595-021, September 1994. (Revised October 1994.)
      • September 1994 (Revised September 1994)
      • Case

      Acer Group, The: Vision for the Year 2000

      By: D. Quinn Mills and Richard C. Wei
      In the early 1990s, Acer, Inc. set two goals: to be a top-five PC company worldwide in 1995 and to be a global consortium of companies by the year 2000. The company identified potential obstacles concerning capital, image, number of experienced international managers,... View Details
      Keywords: Mission and Purpose; Goals and Objectives; Management Analysis, Tools, and Techniques; Organizational Structure; Global Strategy; Multinational Firms and Management; Experience and Expertise; Marketing Strategy; Production; Rank and Position; Business Strategy; Capital; Computer Industry; Japan
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      Mills, D. Quinn, and Richard C. Wei. "Acer Group, The: Vision for the Year 2000." Harvard Business School Case 495-001, September 1994. (Revised September 1994.)
      • 1994
      • Chapter

      The Organization Change Imperative: A Personal Journey

      By: M. Beer
      Keywords: Organizational Change and Adaptation
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      Beer, M. "The Organization Change Imperative: A Personal Journey." In The Relevance of a Decade: Essays to Mark the First Ten Years of the Harvard Business School Press, edited by Paula B. Duffy. Boston, MA: Harvard Business School Press, 1994.
      • 1994
      • Chapter

      Managing in an Information Age: Transforming the Organization for the 1990s

      By: L. Applegate
      Keywords: Management; Organizational Change and Adaptation; Information Technology
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      Applegate, L. "Managing in an Information Age: Transforming the Organization for the 1990s." In Information Technology and New Emergent Forum of Organizations, edited by R. Baskerville, J. DeGross, O. Ngwenyama, and S. Smithson. North Holland: Elsevier Science, 1994.
      • 1994
      • Chapter

      Strategic Change: How to Realign the Organization to Implement Strategy

      By: R. A. Eisenstat and M. Beer
      Keywords: Organizational Change and Adaptation; Strategy
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      Eisenstat, R. A., and M. Beer. "Strategic Change: How to Realign the Organization to Implement Strategy." In The Portable MBA, edited by L. Fahey and J. Mahaney. New York: John Wiley & Sons, 1994.
      • 1994
      • Chapter

      U.S. Competitiveness and the Aging Workforce: Toward Organizational and Institutional Change

      By: R. M. Kanter
      Keywords: Organizational Change and Adaptation; Human Capital; Age; Competition; Trade; United States
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      Kanter, R. M. "U.S. Competitiveness and the Aging Workforce: Toward Organizational and Institutional Change." In Aging and Competition: Rebuilding the U.S. Workforce, edited by J. A. Auerbach and J.C. Welch. Washington, D.C.: National Planning Association, 1994.
      • July 1994 (Revised December 1994)
      • Teaching Note

      Frito-Lay, Inc.: A Strategic Transition (1990-1992) TN

      By: Lynda M. Applegate
      Teaching Note for (9-194-109). View Details
      Keywords: Strategy; Transition; Food and Beverage Industry
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      Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (1990-1992) TN." Harvard Business School Teaching Note 195-016, July 1994. (Revised December 1994.)
      • July 1994 (Revised October 1995)
      • Teaching Note

      Frito-Lay, Inc.: A Strategic Transition (1980-1986) TN

      By: Lynda M. Applegate
      Teaching Note for (9-194-107). View Details
      Keywords: Strategy; Transition; Food and Beverage Industry
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      Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (1980-1986) TN." Harvard Business School Teaching Note 195-014, July 1994. (Revised October 1995.)
      • July 1994 (Revised December 1994)
      • Teaching Note

      Frito-Lay, Inc.: A Strategic Transition (1987-1989) TN

      By: Lynda M. Applegate
      Teaching Note for (9-194-108). View Details
      Keywords: Strategy; Transition; Food and Beverage Industry
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      Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (1987-1989) TN." Harvard Business School Teaching Note 195-015, July 1994. (Revised December 1994.)
      • July 1994 (Revised July 1995)
      • Case

      VeriFone: The Transaction Automation Company (A)

      By: Richard L. Nolan, Donna B. Stoddard and Hossam Galal
      Describes VeriFone's new organizational model and its role in catapulting VeriFone to a market leadership position. Examines the impact of information technology and information access on the ability to leverage global resources, market responsiveness, and... View Details
      Keywords: Leading Change; Leadership Development; Market Transactions; Information Technology; Organizational Design; Knowledge Use and Leverage; Organizational Structure; Information Management; Information Technology Industry
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      Nolan, Richard L., Donna B. Stoddard, and Hossam Galal. "VeriFone: The Transaction Automation Company (A)." Harvard Business School Case 195-088, July 1994. (Revised July 1995.)
      • June 1994 (Revised September 1994)
      • Background Note

      Commercializing Technology: Imaginative Understanding of User Needs

      By: Dorothy A. Leonard
      The transformation of technology into commercially successful products is a process fraught with risk and uncertainty, and increasing pressure on time to market is exacerbating the difficulties. This note first describes a study conducted by Hewlett-Packard to improve... View Details
      Keywords: Transformation; Communication Strategy; Customers; Design; Marketing; Consumer Behavior; Product Development; Research; Risk and Uncertainty; Commercialization; Technology Adoption
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      Leonard, Dorothy A. "Commercializing Technology: Imaginative Understanding of User Needs." Harvard Business School Background Note 694-102, June 1994. (Revised September 1994.)
      • June 1994 (Revised October 2001)
      • Supplement

      Mrs. Fields, Inc. 1993

      By: Lynda M. Applegate and Keri O. Pearlson
      A compilation of press remarks that detail the changes in control and management initiated by the company. View Details
      Keywords: Organizational Change and Adaptation; Management Systems; Food and Beverage Industry
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      Applegate, Lynda M., and Keri O. Pearlson. "Mrs. Fields, Inc. 1993." Harvard Business School Supplement 194-066, June 1994. (Revised October 2001.)
      • June 1994 (Revised October 2001)
      • Case

      Mrs. Fields, Inc. (1988-1992)

      By: Lynda M. Applegate, Keri O. Pearlson and Randi Wade Purchia
      Continues the story of Mrs. Fields Cookies. Explores the new challenges the company faced managing its geographic growth and its expansion of products and markets through combination stores. Details the decision of Debbi and Randy Fields to delegate management... View Details
      Keywords: Organizational Change and Adaptation; Expansion; Growth Management; Organizational Structure; Globalization; Information Management; Food and Beverage Industry
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      Applegate, Lynda M., Keri O. Pearlson, and Randi Wade Purchia. "Mrs. Fields, Inc. (1988-1992)." Harvard Business School Case 194-065, June 1994. (Revised October 2001.)
      • 1994
      • Chapter

      The Virtual Organization: Bureaucracy, Technology, and the Implosion of Control

      By: N. Nohria and J. D. Berkley
      Keywords: Organizational Design; Organizational Change and Adaptation; Information Technology; Power and Influence
      Citation
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      Nohria, N., and J. D. Berkley. "The Virtual Organization: Bureaucracy, Technology, and the Implosion of Control." In The Post-Bureaucratic Organization: New Perspectives on Organizational Change, edited by Anne Donnellon and Charles C Heckscher. Thousand Oaks, CA: Sage Publications, 1994.
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