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Show Results For
- All HBS Web
(5,811)
- People (36)
- News (2,008)
- Research (1,703)
- Events (15)
- Multimedia (262)
- Faculty Publications (1,034)
- 01 Mar 2007
- News
The Plight of the Global Poor
economies, and with them, the middle classes in emerging countries, have grown. But inequality within countries has also grown. Globalization has not really hurt those making... View Details
- 24 May 2023
- Blog Post
Get to Know Class Day Speaker Adán Acevedo
View Video Adán Acevedo (MBA 2023) has been selected as the student speaker for Harvard Business School’s (HBS) Class Day celebration, held this year on Wednesday, May 24. View Details
- Article
Avoiding the Costs of Negotiation: A Commentary on "Is Unilateralism Always Bad?"
Why, if an outcome is in the interests of both sides, should it not be negotiated rather than unilaterally imposed? This comment offers additional reasons to prefer negotiation (beyond those adduced in the original article) over unilateral action, even where such... View Details
Sebenius, James K. Avoiding the Costs of Negotiation: A Commentary on "Is Unilateralism Always Bad?". Negotiation Journal 30, no. 2 (April 2014): 165–168.
- 12 May 2015
- Video
Class of 2015: What did you learn here?
- 13 May 2013
- News
Focus on Fellowships
For its 5th Reunion campaign, the Class of 2005 achieved outstanding results, in part because of its focus on raising support for individual fellowships. What inspired them? "I got much more out of View Details
Keywords: MBA Class of 2005
- November 2011
- Case
Comfort Class Transport: Does Customer Service Need an Overhaul?
By: Michael J Roberts and Paul E. Morrison
The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with... View Details
Keywords: Capacity Utilization; Supply ＆ Demand; Operations Management; Customer Service; Management; Demand and Consumers; Service Operations; Order Taking and Fulfillment; Performance Capacity; Customer Satisfaction; Transportation Industry
Roberts, Michael J., and Paul E. Morrison. "Comfort Class Transport: Does Customer Service Need an Overhaul?" Harvard Business School Brief Case 114-374, November 2011.
- 30 Apr 2012
- News
Sheryl Sandberg (MBA ’95) To Address HBS Students on Class Day 2012
- 25 Aug 2016
- Video
Arantxa Tapia responds to MOC class discussion in 2015
- 25 Aug 2016
- Video
Dirk Hogervorst responds to MOC class discussion in 2016
- 25 Aug 2016
- Video
Jose Figueres responds to MOC class discussion in 2016
- 01 Oct 1998
- News
Class of 1949 Gift Supports HBS Faculty Development
At its 45th Reunion, the MBA Class of 1949 made a generous gift to the School for the purpose of creating a Dean's discretionary fund. Recently,... View Details
Keywords: Nancy O. Perry
- 07 Aug 2014
- News
Summer School? Teens Trade Classes for Factory Jobs
- 17 Jul 2025
- Video
CPD Resources for International Students, Class of 2027
- 25 Apr 2023
- News
Class of 2022 Startups Sweep Alumni New Venture Competition
Clubs News Clubs News In a first-ever result, all of the winners in the 2023 Alumni New Venture Competition (ANVC) hail from the same HBS class: View Details
Keywords: Margie Kelley
- 30 May 2014
- Blog Post
Harvard Business School Class of 2014 graduates answer, "Where are you going next?"
Yesterday, 901 HBS students walked across the stage on Baker Lawn to accept their diplomas. From Sal Kahn’s speech during Class Day to Aretha Franklin belting out the National... View Details
- 25 Aug 2016
- Video
Paul Kagame responds to MOC class discussion in 2016
- 25 Aug 2016
- Video