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  • 19 Mar 2013
  • First Look

First Look: March 19

opposites. The objective in war is to defeat the enemy. In negotiation, the goal is to find a solution that satisfies all the parties. Not surprisingly, little cross-learning and exchange has occurred across the two domains. In spite of important differences, however,... View Details
Keywords: Sean Silverthorne
  • 14 Apr 2015
  • First Look

First Look: April 14

  Publications April 2015 Routledge Strong Brands, Strong Relationships By: Fournier, Susan, Michael Breazeale, and Jill Avery Abstract—From the editorial team of the groundbreaking Consumer-Brand Relationships: Theory and Practice comes... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2012
  • First Look

First Look: April 10

http://hbr.org/2012/04/retail-doesnt-cross-borders-heres-why-and-what-to-do-about-it/ar/1 Teamwork on the Fly Authors:Amy C. Edmondson Publication:Harvard Business Review 90, no. 4 (April 2012). Abstract In a fast-paced and ever-changing business environment,... View Details
Keywords: Carmen Nobel
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

tolerated with others. The sales manager who brings in big bucks but acts in a hostile, domineering way with his team may be seen as the definition of success, yet letting “a brilliant jerk be a jerk” could cost a company many other... View Details
Keywords: by Dina Gerdeman
  • 29 Oct 2013
  • First Look

First Look: October 29

Getting to Yes by Roger Fisher, William Ury, and Bruce Patton and the hard-bargaining style of Herb Cohen's You Can Negotiate Anything. Now Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don't match... View Details
Keywords: Sean Silverthorne
  • 30 Jul 2013
  • First Look

First Look: July 30

Richard Hackman died in Cambridge, Massachusetts, on January 8, 2013, psychology lost a giant. Six and a half feet tall, with an outsize personality to match, Richard was the leading scholar in two distinct areas: work design and team... View Details
Keywords: Anna Secino
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

They include some of the country's largest cities, including Boston, Chicago, Memphis, and San Francisco. Based on a rigorous selection process, the Harvard team invited the districts because each had a performance-improvement strategy... View Details
Keywords: by Mallory Stark; Education
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

dimension as dishonorable, particularly in a field like health care. Hands immediately shot up around the room. His team disagreed, and after listening to their ideas for where trade-offs could be made-where resources could be shifted... View Details
Keywords: by Deborah Blagg; Service
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

the politics are typically played out one disaster at a time, in line with the media coverage. This dynamic appears to focus public attention more on the immediate benefits of emergency disaster assistance than on the long-term costs.... View Details
Keywords: Martha Lagace
  • 29 Mar 2011
  • First Look

First Look: March 29

issues. In order to explain the dynamics of these alternative plots, I show that risk experts engage in various kinds of boundary-work (Gieryn, 1983, 1999), sometimes to expand and sometimes to limit areas of activity, legitimacy,... View Details
Keywords: Sean Silverthorne
  • 07 May 2013
  • First Look

First Look: May 7

given to applications, the coarseness of rating patterns, and the sellers' dynamic certification strategies. In the model, certifiers respond to the sellers' desire to get a chance to be highly rated and to limit the stigma from... View Details
Keywords: Carmen Nobel
  • 08 Jul 2014
  • First Look

First Look: July 8

reactors lacked sufficient power to achieve cooldown. To prevent the disaster experienced up north, the site superintendent, Naohiro Masuda, and his team had to connect them to the plant's surviving power sources. In a volatile... View Details
Keywords: Carmen Nobel
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

new fintech entrepreneurs, and banks—small and large—vying for a position. Fintech, Small Business & the American Dream grapples with the broad significance of small business to the economy, the historical role of credit markets, the View Details
Keywords: Dina Gerdeman
  • 22 May 2012
  • First Look

First Look: May 22

Smartphone: How to Break the 24-7 Habit and Change the Way You Work Author:Leslie A. Perlow Publication:Harvard Business School Press, 2012 Abstract Does it have to be this way? Can't resist checking your smartphone or mobile device? Sure, all this connectivity keeps... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2016
  • First Look

March 8, 2016

analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2013
  • First Look

First Look: July 16

The Dynamic Effects of Bundling as a Product Strategy By: Derdenger, Timothy, and Vineet Kumar Abstract—Several key questions in bundling have not been empirically examined: Is mixed bundling more effective than pure bundling or pure... View Details
Keywords: Anna Secino
  • 02 Feb 2004
  • What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

in" to a set of ideas on a broad scale, why should we expect a leader to be able to address the downside of buy in, which some have come to regard as "groupthink," the creation of a dynamic in which members of a View Details
Keywords: by James Heskett
  • 23 Jul 2001
  • Research & Ideas

Looking for CEOs in All the Wrong Places

him and one of its board members? Understanding the dynamics of the CEO search process, as well as the ways in which chief executive turnover influences corporate performance, has been the goal of recent research by HBS assistant... View Details
Keywords: by Peter K. Jacobs; Employment
  • 28 Jan 2014
  • First Look

First Look: January 28

investors and fiduciaries. A wide range of contributors offer new perspectives on dynamics that drive the current emphasis on short-term investment returns. Moreover, they analyze the forces at work in markets around the world, which are... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

coevolutionary model of technological frames and the technology life cycle to explain sources of variation in the era of ferment, conditions under which a dominant design may be achieved, the underlying architecture of the era of incremental change and the View Details
Keywords: Martha Lagace
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