Publications

23 Aug 2021
News

Delta Variant Spread Pushes Companies to Delay Returning to the Office

25 Feb 2022
News

Managing By Walking Around — Digitally

04 Jun 2012
News

Customers Don't Want More Features

23 Apr 2020
News

What pandemic? How Goldman Sachs and Amazon may bring the office home for these interns.

03 Apr 2020
News

The Lessons We Choose

Article

Investing in What You Know: The Case of Individual Investors and Local Stocks

By: Mark Seasholes and Ning Zhu

This paper tests the performance of individuals' equity investments. We study over 40,000 accounts and 950,000 trades from a large discount broker. Individuals invest heavily in local stocks and put 14% more into these stocks than a market-neutral portfolio... View Details

Keywords: Stocks; Local Range; Investment; Equity

Read Now

Are you suddenly working from home? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of View Details

May 2014 (Revised March 2017)
Case

Unilever's Lifebuoy in India: Implementing the Sustainability Plan

By: Christopher A. Bartlett

Unilever's new Global Brand VP must not only revitalize Lifebuoy soap's sagging market performance, but simultaneously impact the health of one billion people worldwide. The latter challenge comes from Unilever's new CEO who has introduced the Unilever Sustainable... View Details

Keywords: Multinational Management; Corporate Social Responsibility; Strategy Implementation; Marketing Strategy; Mission And Purpose; Change Management; International Business; Global; Fast-moving Consumer Goods; Soap; Corporate Social Responsibility and Impact; Health Care and Treatment; Environmental Sustainability; Global Strategy; Developing Countries and Economies; Beauty and Cosmetics Industry; Health Industry; India

April 2022
Case

Connecting Students in Chattanooga (A)

By: Jan W. Rivkin and Manjari Raman

As COVID-19 hit and school buildings closed across America in the spring of 2020, tens of thousands of K-12 students in Chattanooga’s Hamilton County lacked the high-quality Internet service required to connect them to remote education. Bryan Johnson, superintendent... View Details

Keywords: K-12 Education; Pandemic; COVID-19; Accessibility; Education; Urban Development; Wealth and Poverty; Online Technology; Education Industry; Tennessee

July 2020
Case

Sesame Workshop (C): Mission Critical Responses to Global and National Crises

By: Rosabeth Moss Kanter and Joyce J. Kim

Beginning in March 2020, Sesame Workshop navigated a global pandemic and racial justice crisis, which caused unemployment, business shutdowns, school closures, and remote work. The CEO and team responded with new partnership using its assets and reinforcing its... View Details

Keywords: Health Pandemics; Social Issues; Crisis Management; Global Range; Mission and Purpose; Education; Education Industry; Media and Broadcasting Industry

16 Dec 2021
News

How Leaders Can Maintain Team Spirit In The Workplace

03 Oct 2024
News

It Takes a Village: Global Field Courses at Harvard Business School

11 Jan 2022
News

A New Era for the American Worker

17 Nov 2020
News

High skills freelance economy surges as digital talent platforms help build new on-demand workforce.

21 Mar 2023
HBS Seminar

Stefan Dimitriadis, University of Toronto Rotman School of Management

14 Feb 2023
HBS Seminar

Luis Garicano, University of Chicago Booth School of Business & London School of Economics

18 Jun 2015
News

Three Bright Lights in American Infrastructure

February 2018
Case

Qualtrics (A)

By: Doug J. Chung and James M. Lattin

Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model—sales done remotely without face-to-face contact with clients. The low-cost inside sales model, along with an emphasis on a strong sales... View Details

Keywords: Sales Strategy; Inside Sales Model; Sales; Strategy; Growth and Development Strategy; Organizational Change and Adaptation