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  • All HBS Web  (2,513)
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  • All HBS Web  (2,513)
    • People  (18)
    • News  (1,349)
    • Research  (641)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (337)
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  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

also attempting to raise awareness about gender inequality for early- and mid-career professionals as well as women at the senior executive level. Although significant progress has been made over the past 50 years, women still hold only a... View Details
Keywords: by Kristen Senz
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

employed in a pilot test with the General Services Administration (GSA). Harvard Business School’s Francesca Gino. “Most of my research projects are motivated by puzzles or strange patterns of behavior I see in the real world,” she says.... View Details
Keywords: by Carmen Nobel; Education
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

product or service that does not initially need third-party complementary innovations. Third-party innovations may make the product even more valuable, and this is when a product can evolve into an innovation platform, provided that it... View Details
Keywords: by Martha Lagace
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

  PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and View Details
Keywords: Sean Silverthorne
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

that a professional is licensed does not affect the decision of whom to hire.” It turns out that consumers know very little about occupational licensing requirements for the services they need. In a sense,... View Details
Keywords: by Martha Lagace; Service
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

interest in enforcing consistency in order to build their brands. On the other, their business models are predicated on the ability to empower professionals to deliver services independently. The key word to... View Details
Keywords: by Michael Blanding; Service; Service
  • 02 Apr 2019
  • Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

existential questions for companies that pride themselves in serving clients at any hour. This is especially true for professional services firms in management consulting, law, and finance, the research... View Details
Keywords: by Danielle Kost; Service; Service
  • 12 Oct 1999
  • Research & Ideas

Where Main Street Meets Wall Street

funds have made an important contribution to both the democratization and the strengthening of the American economy," says HBS professor Jay O. Light, an expert on the financial services industry. And now, according to Light and... View Details
Keywords: by Garry Emmons; Financial Services
  • 23 Dec 2002
  • Research & Ideas

Setting the Stage: A Young Scholar at HBS

University of Pennsylvania? Wadhwani: My research focuses on the historical development of banking services for ordinary Americans. In the early nineteenth century, banks primarily served the commercial financing needs of merchants, and a... View Details
Keywords: by Laura Linard; Financial Services; Financial Services
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

in-person operations, sinking demand to near zero. Professional services businesses have fared better, but they have not been spared—just 63 percent say they could weather a four-month public health... View Details
Keywords: by Kristen Senz; Financial Services
  • 09 Jul 2024
  • Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

Organizational Behavior Unit at Harvard Business School. He is the faculty chair of the Leading Professional Services Executive Program at HBS. Previously, he was a Senior Partner at McKinsey & Company... View Details
Keywords: by David Fubini; Consulting
  • 10 Feb 2016
  • Sharpening Your Skills

Sharpening Your Skills: New Insights into Career Development

in a single up-or-out professional service organization. Unfinished Business: The Impact of Race on Understanding Mentoring This paper by David Thomas and colleagues in 2006 discusses why race and mentoring... View Details
Keywords: Re: Multiple Faculty
  • 03 Mar 2003
  • What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

increased use of more narrowly focused professional accounting "boutiques," suggests that "what the industry really needs is more objectivity and innovation—not a larger tribe of 800-pound gorillas." In retrospect,... View Details
Keywords: by James Heskett; Financial Services; Financial Services
  • 26 Aug 2024
  • Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

offering insights from a variety of industries and professional backgrounds. One, for example, proposed a dynamic pricing algorithm for supermarkets to cut down on food waste, while another suggested a mobile app that could store receipts... View Details
Keywords: by Michael Blanding; Information Technology; Information; Technology
  • 04 Aug 2008
  • Research & Ideas

How Female Stars Succeed in New Jobs

decline in performance. Follow-up analyses also suggested some intriguing reasons for this, as outlined in my Harvard Business Review article, "How Star Women Build Portable Skills." Q: What are the different obstacles that male and female View Details
Keywords: by Martha Lagace; Financial Services
  • 18 Jul 2016
  • Research & Ideas

Is Greed Ruining Private Equity Firms?

missing the consequences and longer-term effects.” UNEQUAL PAY FALLOUT Partnerships remain key to the way the professional service and investment sectors are run. Previous research has shown that the... View Details
Keywords: by Dina Gerdeman; Financial Services; Financial Services
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

a generation. Once reviled as villains operating on the fringes of the market, they are now powerful forces at work in the mainstream of business. Activist investing gained legitimacy and influence thanks in part to the development of a support system from View Details
Keywords: by Joseph Fuller; Financial Services; Financial Services
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

that total income fell into the range covered by the new rule). Long working hours take their toll on family lives of both men and women, according to a study of professionals of both sexes. Women who try to balance work and family are... View Details
Keywords: by James Heskett; Financial Services
  • 08 Apr 2016
  • Research & Ideas

How to Hire a Millennial

picturesque suburb. Instead, global workplace surveys portray a generation that yearns for more flexible work arrangements and prioritizes work-life balance over career progression. Millennials want to advance quickly and are keenly interested in View Details
Keywords: by Joseph Fuller
  • 29 Oct 2010
  • Research & Ideas

Will I Stay or Will I Go? How Gender and Race Affect Turnover at ‘Up-or-Out’ Organizations

minority junior professionals don't see senior professionals in their organization who look like them. To want to stay at a firm, women and minorities need to see other women and minorities in senior... View Details
Keywords: Re: Kathleen L. McGinn; Legal Services
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