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- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
of the group and each professional or student. But here’s the key difference from a contractual relationship: They are generous in the ways they meet the objectives of others. In a contractual relationship, leaders and teachers show up to... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
product or service that does not initially need third-party complementary innovations. Third-party innovations may make the product even more valuable, and this is when a product can evolve into an innovation platform, provided that it... View Details
Keywords: by Martha Lagace
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
standards by two experienced accounting professionals who were blind to the study's objectives. Overall, the results fail to support the proposition that the biggest auditors increasingly consider themselves too big to fail. Rather, the... View Details
- 08 Nov 2011
- First Look
First Look: Nov. 8
PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and View Details
Keywords: Sean Silverthorne
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
employed in a pilot test with the General Services Administration (GSA). Harvard Business School’s Francesca Gino. “Most of my research projects are motivated by puzzles or strange patterns of behavior I see in the real world,” she says.... View Details
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
that a professional is licensed does not affect the decision of whom to hire.” It turns out that consumers know very little about occupational licensing requirements for the services they need. In a sense,... View Details
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
existential questions for companies that pride themselves in serving clients at any hour. This is especially true for professional services firms in management consulting, law, and finance, the research... View Details
- 23 Dec 2002
- Research & Ideas
Setting the Stage: A Young Scholar at HBS
University of Pennsylvania? Wadhwani: My research focuses on the historical development of banking services for ordinary Americans. In the early nineteenth century, banks primarily served the commercial financing needs of merchants, and a... View Details
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
in-person operations, sinking demand to near zero. Professional services businesses have fared better, but they have not been spared—just 63 percent say they could weather a four-month public health... View Details
- 09 Jul 2024
- Research & Ideas
Are Management Consulting Firms Failing to Manage Themselves?
Organizational Behavior Unit at Harvard Business School. He is the faculty chair of the Leading Professional Services Executive Program at HBS. Previously, he was a Senior Partner at McKinsey & Company... View Details
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
offering insights from a variety of industries and professional backgrounds. One, for example, proposed a dynamic pricing algorithm for supermarkets to cut down on food waste, while another suggested a mobile app that could store receipts... View Details
- 04 Aug 2008
- Research & Ideas
How Female Stars Succeed in New Jobs
decline in performance. Follow-up analyses also suggested some intriguing reasons for this, as outlined in my Harvard Business Review article, "How Star Women Build Portable Skills." Q: What are the different obstacles that male and female View Details
- 08 Apr 2016
- Research & Ideas
How to Hire a Millennial
picturesque suburb. Instead, global workplace surveys portray a generation that yearns for more flexible work arrangements and prioritizes work-life balance over career progression. Millennials want to advance quickly and are keenly interested in View Details
Keywords: by Joseph Fuller
- 06 Jan 2003
- Research & Ideas
Why Expensing Options Doesn’t Solve the Problem
transactions that were favorable to the SPE but not to Enron. The furor over expensing is, if anything, a sideshow distracting us from deeper flaws in accounting standards, compensation philosophy, and professional standards in the... View Details
Keywords: by William Sahlman
- 17 Aug 2015
- Research & Ideas
Who is Boss in the Sharing Economy?
interest in enforcing consistency in order to build their brands. On the other, their business models are predicated on the ability to empower professionals to deliver services independently. The key word to... View Details
- 07 Mar 2005
- What Do You Think?
Should Business Management Be Regarded as a Profession?
somehow behave differently from business people because they have passed some kind of certification process." As Deepak Alse put it, "Licensing or professional tags will not have any impact on the personal ethics...What we... View Details
Keywords: by James Heskett
- 04 Sep 2001
- Research & Ideas
Five Questions for Max Bazerman
continue to make decisions that miss opportunities to make all parties better off. We will end up with inefficient methods of creating a cleaner environment. We will continue to miss opportunities to provide more services for the poor at... View Details
Keywords: Re: Max H. Bazerman
- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
funds have made an important contribution to both the democratization and the strengthening of the American economy," says HBS professor Jay O. Light, an expert on the financial services industry. And now, according to Light and... View Details
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
world's most elite and demanding professional service firms—The Boston Consulting Group (BCG)—could work together to ensure that they each could truly disconnect from work for a scheduled unit of time each... View Details
Keywords: by Leslie A. Perlow
- 11 Mar 2013
- Research & Ideas
Marissa Mayer Should Bridge Distance Gap with Remote Workers
Marissa Mayer's decision to ask Yahoo! employees to work from offices rather than at home has at least two potentially negative consequences, one for her and one for her employees. But she can mitigate both by linking personal and View Details