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Show Results For
- All HBS Web
(614)
- People (1)
- News (139)
- Research (369)
- Events (2)
- Multimedia (8)
- Faculty Publications (261)
- 24 Mar 2020
- Research & Ideas
These Coronavirus Heroes Show Us How Crisis Leadership Works
their companies. If ever there was a time for leaders to be authentic, this is it. They need to be humble, open, and realistic about the health care and logistical challenges they are facing while using the best scientific and technical... View Details
- December 18, 2023
- Article
Are Everywhere Stores the New Face of Retail?
By: David R. Bell, Santiago Gallino and Antonio Moreno
Historically, customer engagement and product fulfillment occurred in the same place — a traditional retail store. But today, retailers are beginning to explore how they can create opportunities for customers to engage with products in native environments. A related... View Details
Keywords: Customer Focus and Relationships; Consumer Behavior; Distribution; Logistics; Retail Industry
Bell, David R., Santiago Gallino, and Antonio Moreno. "Are Everywhere Stores the New Face of Retail?" MIT Sloan Management Review (website) (December 18, 2023).
- April 2021
- Supplement
Buy Online, Pickup in Store: Vice President of E-Commerce Supplement
By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
In April 2019, Sylvarella VP of E-Commerce Charla Limont must review an analysis of her department’s sales data to determine the impact of the company’s Buy Online, Pickup in Store (BOPS) program. The program implementation created significant problems for the... View Details
Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada
Moreno, Antonio, Santiago Gallino, and Amy Klopfenstein. "Buy Online, Pickup in Store: Vice President of E-Commerce Supplement." Harvard Business School Supplement 621-106, April 2021.
- June 2010
- Case
FoldRite Furniture Company: Planning to Meet a Surge in Demand
By: Steven C. Wheelwright and Afarin Bellisario
Demand for folding and stackable chairs and tables at FoldRite Furniture Co. is unexpectedly strong. The company spent the previous two years improving manufacturing quality and efficiency, dropping poor-performing product lines, developing new products that are... View Details
Keywords: Manufacturing; Production Capacity; Production Scheduling; Risk Management; Growth Management; Production; Logistics; Order Taking and Fulfillment; Business Strategy; Manufacturing Industry; Consumer Products Industry; United States; Europe
Wheelwright, Steven C., and Afarin Bellisario. "FoldRite Furniture Company: Planning to Meet a Surge in Demand." Harvard Business School Brief Case 104-555, June 2010.
- 24 Jul 2000
- Research & Ideas
Global Brands: Connecting With Consumers Across Boundaries
disappointment, Wagner added, is that a Web site raises their level of expectation with just its message, promising such advantages as speed, convenience, and a better price. But logistics can be the rub. "If expectation isn't... View Details
Keywords: by James E. Aisner
- 23 Apr 2018
- News
Sowing the Seeds of Leadership
logistics of running a university based in a remote location. “It takes over two hours to drive to the city of San José when we need to meet with bankers, government officials, or lawyers,” explains Condo, who averages two days a week on... View Details
Keywords: Deborah Blagg
- Web
Meet the Aerospace & Defense Club - Recruiting
Luber : cluber@mba2025.hbs.edu Clif is an MBA candidate at HBS and served in the U.S. Navy as a Supply and Logistics Officer. He also worked previously at Anduril Industries and has interned at Defense Innovation Unit and Revolution VC.... View Details
- 04 Sep 2019
- News
Putting the Game Within Reach
experience with the app. Or you can have a single-screen experience on a touchpad.” All the teams’ games will be played in a Las Vegas production studio with stands and a 50-yard arena field, eliminating numerous startup costs—from travel View Details
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
markets. They will have to forge alliances with telecommunications carriers, retailers, entertainment businesses and e-commerce companies that will appeal to the consumer groups they have targeted. They will also need to address complex issues of View Details
Keywords: by Nitin Nohria & Marty Leestma
- 29 May 2019
- News
HBS Career Coaches Hit the Road to Serve Alumni
as a first contact to ask for support with logistics and outreach. “If clubs want to partner with us, that’s ideal, but it’s not a requirement. In fact, it’s important that we also go to cities where HBS has less of a presence so alumni... View Details
Keywords: Margie Kelley
- 16 Nov 2015
- News
Connecting with Indigenous Traditions
Diego, followed by managing king crab and salmon fishing in Washington State and Alaska. “I was in Dutch Harbor, navigating the logistics of catching and freezing and making deals with Japanese customers,” he remembers. “I seemed to find... View Details
- 01 Jun 2015
- News
Learning from Global Immersion Experiences
When ‘Business As Usual’ Is Anything But HBS students conduct field research at an optical store in Istanbul. “The logistical challenges are enormous. Everyone involved in FIELD is deeply invested in anticipating and solving problems... View Details
- Profile
Mira Mehta
conversation with a man who worked for the Chancellor of Texas Tech University, a woman who worked for a small logistics company in Minnesota, and a man who worked at a Private Equity fund in New York. I didn't have that experience at any... View Details
- October 1994
- Case
Campbell Soup Company: A Leader in Continuous Replenishment Innovations
Campbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure rather than retail consumer demand. Former policies to encourage overstock created huge swings in production and... View Details
McKenney, James L., and Theodore H. Clark. "Campbell Soup Company: A Leader in Continuous Replenishment Innovations." Harvard Business School Case 195-124, October 1994.
- Web
IFC: Japan; Exploring Japan's Innovation Ecosystem - Course Catalog
Students will receive 3 credits upon successful completion of this course. HBS will provide logistical support for the immersion (including accommodations, select meals, and local travel arrangements). Students will be charged a course... View Details
- 01 Apr 1996
- News
"Foundations" Paves the Way for Entering MBAs
- virtually an HBS case study itself in logistics management. According to one planner, Foundations core design team member Stever Robbins (MBA '91), coordinating 253 individual schedules and the needs of six sets of faculty members while... View Details
- August 2020 (Revised March 2021)
- Supplement
Migros Turkey: Scaling Online Operations (B)
By: Antonio Moreno and Gamze Yucaoglu
The case opens in February 2020 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are looking over the results of the fulfillment pilot the... View Details
Keywords: Grocery; Business Model; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Corporate Strategy; Retail Industry; Turkey
Moreno, Antonio, and Gamze Yucaoglu. "Migros Turkey: Scaling Online Operations (B)." Harvard Business School Supplement 621-027, August 2020. (Revised March 2021.)
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
typically need to be transplanted within 36 to 48 hours, otherwise they begin to deteriorate, so recipients who live close to the source of the donated organ often are logistically preferable. Another difficulty: waiting lists can be much... View Details
- 22 Jan 2018
- Blog Post
"Luxury, Technology, Integration"
YNAP is placing a lot of care in combining the best of each company, YOOX's logistics expertise and Net-A-Porter's skills at curation and editorial. By being at the heart and foundation of high-luxury fashion in Milan, I also got to know... View Details
Keywords: Consumer Products / Retail
- October 2007
- Article
Grist: A Strategic Approach to Climate
By: Michael E. Porter and Forest Reinhardt
Climate change will affect everything businesses do, as government efforts to mitigate carbon emissions cause their prices to rise steeply. This special edition of Forethought takes a hard-nosed look at the risks and opportunities of climate change. Michael E. Porter... View Details
Keywords: Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Leadership; Logistics; Corporate Social Responsibility and Impact; Performance Improvement; Climate Change; Competitive Advantage; Corporate Strategy
Porter, Michael E., and Forest Reinhardt. "Grist: A Strategic Approach to Climate." Forethought. Harvard Business Review 85, no. 10 (October 2007): 22–26.