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Show Results For
- All HBS Web
(594)
- People (4)
- News (225)
- Research (256)
- Events (4)
- Multimedia (9)
- Faculty Publications (160)
- Web
For Guests - Commencement 2025
affect the shuttle schedule. See the Shuttle Tracker for detailed information about the shuttle service. Hotels Arrangements for accommodations should be made as soon as possible. Local hotels book up... View Details
- 17 Dec 2001
- Research & Ideas
Becoming the Next Real Estate Mogul
supply. "It's a very cyclical business," he said. "But even a down cycle can provide opportunity for people with their eyes wide open." Constantini said he favors the hotel and assisted-living businesses. "I would... View Details
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
which was sourcing originals for its new hotel in Oakland, for example, and a florist who was staging a large-scale but short-term installation at Instagram’s headquarters. At first Giridharadas was simply hoping to build a better market... View Details
Keywords: Jen McFarland Flint
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
customers." He cites the example of a major hotel chain that asks guests to complete a multiple-question satisfaction survey via their room's TV set during their stay. When one guest answered "extremely dissatisfied" to all... View Details
Keywords: by Jean Ayers
- 01 Mar 2018
- News
Alumni Connections: Photos of Recent Alumni Events
Maple Leaf Chapter co-hosted HBS professor Leonard Schlesinger (pictured) at Toronto’s Four Seasons Hotel in January. Professor Schlesinger led all 110 attendees in a case discussion and lecture on delivering breakthrough service in the... View Details
- Web
Podcast - HBS Online
Hotels & Resorts? Harvard Business School Senior Lecturer Jill Avery joins host Chris Linnane in The Parlor Room to answer that question and discuss how Marriott overcame the challenge of managing its robust 30-brand portfolio. Mike... View Details
- 01 Oct 1998
- News
A Marketable Skill
50 to 60 percent are regulars. The rest change weekly. "It's like running a hotel with quirky guests who have a variety of weird demands," she notes with a wry smile. Raised in Milwaukee, where her father worked at the Miller brewery,... View Details
Keywords: Deborah Blagg
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
Partners and Great Wolf Resorts: Buying from a Highly Regarded Competitor The case examines the March 2015 Centerbridge Partners investment decision regarding whether to acquire Great Wolf Resorts, a North American family-oriented indoor water parks and View Details
Keywords: Sean Silverthorne
- 01 Jun 2020
- News
Inside Out
this way, in terms of years, it becomes obvious and intuitive that our indoor environment would have a disproportionate impact on our health. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care,... View Details
- 01 Jun 2020
- News
Post-Office
and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel... View Details
- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
pays to be nuanced here. A large portion of the challenges facing businesses are industrywide (and worldwide). For instance, hotels have government-imposed limitations on the services they can offer. These restrictions bind equivalently... View Details
Keywords: by Danielle Kost
- 01 Jun 2020
- News
All Hands on Deck
Program and provided one-on-one virtual coaching. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June... View Details
Keywords: Jen Mele
- 14 Feb 2007
- Op-Ed
Tata-Corus: India’s New Steel Giant
this lies within Tata Steel itself, as in its acquisition in Singapore. And the rest lies in the broader ambit of the Tata group through its acquisitions of Daewoo's truck assets in South Korea, Tetley Tea in the U.K. and ritzy hotel... View Details
Keywords: by Tarun Khanna
- 13 Apr 2015
- Research & Ideas
3 Ways Firms Can Profit From Environmental Investments
In the course of her work, Rebecca Henderson meets business executives who don't address the threat of climate change because they don't believe that it exists. Her recommendation: They should consider investments in environmental sustainability anyway, assuming that... View Details
- Profile
Adam Kanner
modeled his concept on the travel and hospitality industries which employed dynamic pricing and relied on successful outlets like Priceline, Expedia and others to sell airline seats and hotel rooms in a manner that was not disruptive to... View Details
- 27 Oct 2020
- News
HBS Votes
Blau (MBA 2001), Baupost CEO Seth Klarman (MBA 1982), Standard Hotels CEO Amar Lalvani (MBA 2001), General Assembly CEO Lisa Lewin (MBA 2003), and Jeffrey C. Walker (MBA 1981), among other HBS graduates) who issued a statement supporting... View Details
- 16 Jan 2018
- News
Celebrating the Impact of Nonprofits
ceremony, held at the Oriental Hotel in Lagos on December 9. Nwogugu is the executive director of Junior Achievement Nigeria, a nonprofit economic education organization that prepares young people for a successful future. She brought JA... View Details
Keywords: Margie Kelley
- 01 Feb 1997
- News
OPM Celebrates 21st Anniversary at Gala Florida Reunion
every class since the first graduation in 1975 gathered with their families at Orlando's Dolphin Hotel in late October to observe the program's milestone with the first-ever OPM All-Class Reunion. OPM graduates from 17 countries attended... View Details
- 01 Jun 2020
- News
Effective Communication in the Age of Zoom
coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education,... View Details
Keywords: Zoom
- 01 Dec 2000
- News
Latin America's Decade
been particularly active) is a major factor in this phenomenon. Gaston Azcarraga (MBA 1983) is chairman and CEO of Mexico City-based Grupo Posadas (www.posadas.com), the leading hotel company in Mexico with operations in Brazil,... View Details