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Show Results For
- All HBS Web
(501)
- People (1)
- News (158)
- Research (294)
- Events (2)
- Multimedia (10)
- Faculty Publications (166)
- 09 Mar 2021
- News
Community Colleges as Engines of Economic Opportunity
college immediately following high school or who are adult learners. Because we are a large commuter institution with thousands of students coming to us from all over the state and because many students are working at the front lines of this pandemic—in nursing homes,... View Details
Keywords: Jennifer Gillespie
- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
"consumer choice and honest competition are usually achieved without a public provider. We don't need government-run grocery stores or government-run gas stations to ensure that Americans can buy food and fuel at reasonable... View Details
- 11 Aug 2009
- First Look
First Look: August 11, 2009
A Study of Online Grocery Purchases and Order Lead Time Authors:Katherine L. Milkman, Todd Rogers, and Max Bazerman Publication:Marketing Letters (in press) Abstract How do decisions made for tomorrow or two days in the future differ from... View Details
Keywords: Martha Lagace
- 12 Oct 2016
- Blog Post
Interning as a Software Engineer while at HBS
doing this summer? I’m working on the payments engineering team at Instacart, a same-day grocery delivery service. My team’s job is to handle everything that relates to the ordering process: we work with Stripe, our payments API, build... View Details
- 17 Jul 2020
- News
Support System
elements that give shea butter its gold status in Africa. “The next time you’re at the grocery store or a beauty store, flip over one of the containers that says ‘shea butter’ on the front,” says Akuete. “A lot of products will have a... View Details
Keywords: Maureen Harmon
- 01 Apr 1997
- News
Critical Information: MIS Monitors the Ever-Changing World of IT
based on their best efforts to forecast customer needs. With new technologies such as online grocery scanners, companies can better monitor consumer behavior, allowing them to anticipate needs more accurately and even create new products... View Details
Keywords: Elaine Gottlieb
- 12 May 2003
- Research & Ideas
How Hot is the “Hot Spot” Business?
future Wi-Fi users, those who access wireless services with their PDAs. For example, imagine a trip to the grocery store where you pull out your PDA to download your shopping list and store coupons, all being delivered via a local... View Details
- 25 May 2021
- Blog Post
The Surprising Power of Nostalgia at Work
to an ordinary autobiographical memory, like grocery shopping or driving to work) increased their desire to pursue social goals such as forming deep relationships and made them more confident that they could successfully achieve those... View Details
Keywords: All Industries
- 01 Dec 2009
- News
Seven Honored with Alumni Achievement Award
see her through kindergarten. Now she’s in high school. What was your first job? Grocery store cashier, at 14. It made me want to go to college. Who inspires you? Lance Armstrong. He’s really raised cancer awareness. View complete... View Details
- 03 Sep 2014
- What Do You Think?
Who Should Choose Your Boss?
Summing Up Is The Question of Who Should Choose Your Boss Becoming "A Little Irrelevant"? The remarkable events at grocery chain Market Basket over the summer stimulated a range of responses to this month's column about who... View Details
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
Aversion in Queues By: Buell, Ryan W. Abstract—This paper investigates whether people exhibit last place aversion in queues and its implications for their experiences and behaviors in service environments. An observational analysis of customers queuing at a View Details
Keywords: Sean Silverthorne
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
traditional firms. "Some products like electronics you don't mind waiting a few days for Amazon to deliver—others like fresh groceries you need it now, in the store ," says Teixeira. "It's unlikely people will ever decouple showrooming... View Details
Keywords: by Michael Blanding
- 29 Oct 2008
- Research & Ideas
The Next Marketing Challenge: Selling to ’Simplifiers’
road half the time, grew in number as the size of the average American household declined. The new economy has made it even easier for consumers to get rid of their stuff. These huge houses had to be filled with more stuff, good news for the home-appliance and... View Details
- 22 Feb 2022
- News
Savings and Loam
Illustration by James Steinberg Illustration by James Steinberg Picture today’s conscious consumer pulling on a fresh organic cotton tee shirt, then driving their hybrid or electric vehicle to the grocery store to pack reusable shopping... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
president and CEO of grocery chain Stop & Shop. In 2007, certain brands of pet food manufactured in China and sold at several locations were found to be contaminated with melamine. Many pets became sick, and some even died. Through it... View Details
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
to provide insights. Sean Silverthorne: What has been the impact of the FDA in daily life over the last 100 years? Without the FDA, what would change about how we live our lives? Arthur A. Daemmrich: Picture yourself walking into a View Details
- 09 Mar 2023
- News
Four Alumni Clubs Mark Milestone Year
Interest Group (SIG) on real estate investing in the fast-growing Dallas/Fort Worth market, several group tours behind the scenes of Texas companies such as Central Market, a major local grocery chain, and Chip and Joanna Gaines' Magnolia... View Details
Keywords: Margie Kelley
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
new research about how scheduling affects worker behavior. The potential result: Americans could avoid 19 million foodborne illnesses, nearly 51,000 hospitalizations, and billions of dollars of related medical costs. Government health officers routinely drop in to... View Details
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
way to markets in identified customers? A: The value of the identity accrues to more than just the shopper. In a supermarket frequent shopper program, there is value in the identity to the grocery store and to manufacturers to whom the... View Details
- 01 Dec 2019
- News
Capitalizing the Corner Shop
photo by Getty Images photo by Getty Images When Samuel Ejeh decides to open a new location for his Lagos-based supermarket chain Grocery Bazaar, he likes to move quickly. But expansion is capital-intensive, constraining his cash flow,... View Details
Keywords: Dan Morrell