employee training - Publications - Faculty & Research

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by... View Details

Keywords: by Rachel Layne

11 Feb 2021
News

Retraining for a Post-COVID Workforce

Many of the low-income employees who lost their jobs when white-collar workers stopped commuting may never get those jobs back, according to some economists, who point to COVID’s lasting impacts on the labor market. Now a national... View Details

Web

Systems for Scaling Ventures (SSV) - Course Catalog

for learning . Growth-stage ventures that empower their employees also need to ensure that those employees have the skills to find out how to drive results. You will learn how to build feedback and... View Details

13 Apr 2017
News

Solving Nigeria’s Skilled Workforce Challenge

Tulip, a four-star hotel in Festac, into a position as a telephone operator at the Radisson Blue Hotel in Victoria Island. WAVE is expected to train 25,000 people by 2019. “We have to start leveling the playing field. It should matter... View Details

Keywords: Jill Radsken

18 Apr 2007
HBS Case

How Magazine Luiza Courts the Poor

Frei notes. Employee training relies on a management approach summed up by Luiza Helena as "assisted freedom," with a focus on self-development, open communication, and participation. For most... View Details

Keywords: by Julia Hanna; Retail

01 Sep 2006
News

East to West

Japan.” A family-controlled but publicly traded company, Sumida was founded in 1956 by Ichiro Yawata, Shiggi’s father. The company reported revenues of 14 billion yen ($112 million) and had 5,200 employees when Shiggi Yawata was appointed... View Details

Keywords: Julia Hanna; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

07 Mar 2005
Research & Ideas

The Rise of Innovation in Asia

in the U.S. may soon have as much to fear about losing their jobs to overseas competitors as call center employees do today. Executives debated "The Present and Future of Innovation in Asia" during the 2005 Asia Business... View Details

Keywords: by Sean Silverthorne

01 Jan 2005
News

Louis V. Gerstner, Jr., MBA 1965

influence has become increasingly international, with approximately 329,000 employees working in 75 countries. Now the world's largest information technology company, it recorded revenues of more than $96 billion in 2004. While IBM's... View Details

26 Nov 2001
Research & Ideas

Manager or Mentor? Why You Must Be Both

feedback to the employee may be adequate but of limited value toward the employee's development Most people manage for performance's sake rather than for development, he added. Managers who manage for performance are more likely to be... View Details

Keywords: by Martha Lagace

01 Mar 2012
News

Speak English, Please!

Image by Chuan Khoo / Getty Images Learning to Speak the Language of Business In March 2010, CEO Hiroshi Mikitani (MBA 1993) stood in front of his employees at online retail giant Rakuten’s Tokyo headquarters and made a stunning... View Details

Keywords: Kim Girard; Miscellaneous Store Retailers; Retail Trade

02 Aug 2021
Blog Post

Uncovering the Virtual Advantage at Humana

wealth of resources for leaders to keep remote employees engaged. With this training engrained within the company, Humana managers were ready to bring interns in smoothly and integrate them as members of the... View Details

Keywords: Health Care; Health-Related Services

Web

Losing Passion for Your Job? Why Quitting Might Be the Right Move | Working Knowledge

Industrial and Labor Relations. The article was published in the Journal of Personality and Social Psychology in July. The findings could provide a salve for large numbers of employees who are struggling to find meaning in their work. The... View Details

09 Feb 2017
News

Turning Disorder into Opportunity

headphones provided, and different chairs procured,” Fieldhouse said. Training sessions were developed to assist the autistic employees with life skills, such as travel planning, financial awareness and... View Details

Keywords: Jennifer Myers

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

value-based employee development." Khadija Khan, while agreeing that "...it is hard to identify attitude problems in a short interview process," proposed a response: "One innovative approach that we use is to organize... View Details

Keywords: by James Heskett

30 Apr 2001
Research & Ideas

Entering the Age of Alliances

$1 million annually in cash and in-kind gifts and helping the organization to expand nationally. City Year in turn played a central role in helping Timberland develop and implement its strategy for community service and a high-engagement corporate culture. City Year... View Details

Keywords: by James Austin

16 Feb 2011
News

Healthy Growth

have grown from $380 million to more than $1 billion during Ayers’s tenure, and IDEXX staff has doubled to nearly 5,000 employees in more than 65 locations across the globe. While Ayers leaves the lab work to others, his scientific... View Details

Keywords: veterinary medicine; Health, Social Assistance

23 Jul 2012
Research & Ideas

Book Excerpt: ‘Talk, Inc.’

or as trained brand ambassadors. By empowering employees to communicate in that way, leaders relinquish much of the control that they formerly exerted over organizational messaging. But they gain a great... View Details

Keywords: Re: Boris Groysberg

06 Dec 2021
News

Truth Be Told

fraud? What kinds of internal control levers, employee training programs, or perhaps even internal (nonfinancial) rewards and recognitions lead to a greater number of internal whistleblower reports? Subject... View Details

Keywords: April White; Corporate, Subsidiary, and Regional Managing Offices; Management

05 Jun 2013
What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

surprises for those lower in the organization. Senior managers who practice NSM apparently create few expectations among their employees that go unmet. Training and development commitments to View Details