Publications

Publications

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  • 10 Nov 2009
  • First Look

First Look: Nov. 10

Amy C. Edmondson and Faaiza RashidHarvard Business School Case 610-016 Describes Autodesk's engagement in Integrated Project Delivery—a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost, and... View Details
Keywords: Martha Lagace
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

blocking power. So let’s assume that, with many contenders, Amazon had powerful reasons to choose New York. Comparative advantages presumably ranged from a large and highly educated employee pool to big incentives and to local... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • Web

Generative AI - Alumni

developed by former LinkedIn employees and are designed to help optimize your profile, leverage GenAI in your job search, engage with alumni and connections, and help MBAs break into the tech sector. View Details
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

must be more profound and open-ended, with an intent not only to discover how your customers engage with your products or services but also to understand some of the broader parameters of the constraints they are facing in their own... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 04 Dec 2012
  • First Look

First Look: December 4

employees in a large information technology firm. These findings have implications for research on homophily, gender relations in organizations, and formal and informal organizational structure. Exclusivity, Contingent Control Rights, and... View Details
Keywords: Carmen Nobel
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

engage employees. Workplace changes prompted by the pandemic have made employees more adaptable and flexible than before; however, persistent change without time to absorb and process causes fatigue. Leaders... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

researchers conducted an experiment in which white participants engaged in a two-person guessing game designed—unbeknownst to them—to measure their tendencies toward attempted racial colorblindness. Each participant was given a stack of... View Details
Keywords: by Carmen Nobel
  • 14 Feb 2012
  • First Look

First Look: February 14

Their Best? Reframing Socialization around Newcomer Self-Expression Authors:Dan Cable, Francesca Gino, and Brad Staats Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new... View Details
Keywords: Carmen Nobel
  • Web

Globalization - Faculty & Research

exacerbate challenges of institutional voids in emerging and developing economies. Global Initiative The Global Initiative builds on a legacy of global engagement by supporting faculty, students, and alumni in their work, and encouraging... View Details
  • January 2025
  • Case

A Tiger in the Tank: Exxon Sues Investors

By: Clayton S. Rose, Sarah Sasso and James Weber
In June 2024, investors were trying to make sense of ExxonMobil’s (Exxon) lawsuit against two impact investors, Arjuna Capital (Arjuna) and Follow This, that had just been dismissed by the U.S. District Court of Northern Texas. Exxon’s suit challenged the rights of two... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Decision Making; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Civil Society or Community; Social Issues; Adaptation; Investment Activism; Lawsuits and Litigation; Business and Shareholder Relations; Medical Devices and Supplies Industry; Health Industry; Energy Industry; United States; Netherlands; Norway
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  • 18 Mar 2019
  • Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

might not take much effort to train ourselves to engage in thoughts during the commute that prepare us for the role ahead. Knowing that a long commute can make or break the job for some workers, the research team hopes business leaders... View Details
Keywords: by Dina Gerdeman
  • 17 Apr 2012
  • First Look

First Look: April 17

enable efficient response; and an infrastructure for daily management and continuous improvement of the chain's performance. Furthermore, we find that employees on the service delivery unit spent 12% of their day compensating for internal... View Details
Keywords: Carmen Nobel
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

insiders strategically sell shares prior to the disclosure of goodwill impairment losses. We provide evidence that insiders of goodwill impairment firms engage in abnormal selling of their shares quarters prior to the announcement of such... View Details
Keywords: Martha Lagace
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

this a priority, nagging them like worried grandmothers and sending chicken soup to their home offices if that is what it takes. Leaders also need to model self-care for their teams. Looking disheveled and exhausted in virtual meetings can rattle View Details
Keywords: by Sean Silverthorne
  • Web

Social Enterprise - Faculty & Research

stakeholder engagement and b) reduced informational asymmetry due to increased transparency. Using a large cross-section of firms, we find that firms with better CSR performance face significantly lower capital constraints. Moreover, we... View Details
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

other side. Sometimes negotiators stretch the truth unintentionally, falling prey to what Bazerman and his colleagues call “bounded ethicality” by engaging in unethical behavior that contradicts their values without knowing it. Why does... View Details
Keywords: by Dina Gerdeman
  • 31 Jan 2023
  • Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

almost every society on how much we should allow the private sector to handle prosocial objectives,” says Zhang, who studies workplace culture and social inequality. “What we saw here is that if the private sector engages in that... View Details
Keywords: by Rachel Layne
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

determining an employee's level of engagement with the work. 2 We know of a small-company owner, a warm, decent woman, so pressed for time she consciously decided to avoid small talk at the office. She never opened up to people about... View Details
Keywords: by Carmen Nobel
  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

complete an online survey that included questions about the frequency of their networking activity, and how it made them feel. For example, "When I engage in professional networking, I usually feel " was followed by a choice of several... View Details
Keywords: by Carmen Nobel
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

only thing that this sort of learned pragmatism gives me is the opportunity to engage my colleagues who have the real power to make a difference in this country." And he said, "We'll see." So I guess he's right. We'll see. Neeley: So your... View Details
Keywords: by Staff; Pharmaceutical