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  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

understands users’ emotions TikTok presents videos it thinks a user might engage with, rather than waiting for the user to choose posts they prefer or follow those of influencers or friends. Its single-page vertical videos allow the app... View Details
Keywords: by Rachel Layne; Technology
  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

doing things they will come to regret. The key is to have the self-awareness to recognize these times and listen to close colleagues who point them out. The essence of authentic leadership is emotional intelligence, or EQ, as articulated... View Details
Keywords: by Bill George
  • 17 Feb 2020
  • Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

Ethnography. Observing prospects performing the job you hope to improve or replace can be extremely insightful. You may find hacks they would never tell you about in an interview or discover a whole new set of problems in their process. View Details
Keywords: by Julia Austin
  • January 2008 (Revised January 2008)
  • Case

Two Brattle Center: A Mental-Health Clinic in Search of a Viable Operating Model

By: Robert G. Eccles
Two Brattle Center (TBC) is a struggling for-profit private mental health clinic based in Harvard Square. Its founder, Dr. Joan Wheelis, is a nationally recognized practicing psychiatrist who has developed outpatient treatment programs based on Dialectical Behavior... View Details
Keywords: Business Model; For-Profit Firms; Decision Choices and Conditions; Financial Strategy; Health Care and Treatment; Health Disorders; Medical Specialties; Nonprofit Organizations; Emotions; Health Industry; United States
Related
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

the emotional side of digital transformation Digital transformation can be bewildering and exhausting for leaders and employees alike. Emerging digital technologies are disrupting everything from supply chains and manufacturing to selling... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

facial-expression tracking is used to study viewers’ real-time emotional responses when watching comedy movie trailers online. These data are used to predict both viewers’ intentions to watch the movie and the movie’s box office success.... View Details
Keywords: Dina Gerdeman
  • 17 Feb 2012
  • Working Paper Summaries

Breaking Them In or Revealing Their Best? Reframing Socialization around Newcomer Self-Expression

Keywords: by Dan Cable, Francesca Gino & Brad Staats
  • Article

Passion Penalizes Women and Advantages (Unexceptional) Men in High-Potential Designations

By: Joyce He, Jon M. Jachimowicz and Celia Moore
High potential programs offer a swift path up the corporate ladder for those who secure a place on them. However, the evaluation of “potential” occurs under considerable uncertainty, creating fertile ground for gender bias. We document that men are more likely than... View Details
Keywords: Passion; Potential; Gender; Motivation and Incentives; Performance; Talent and Talent Management
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  • 2023
  • Working Paper

The Irredeemability of the Past: Determinants of Reconciliation and Revenge in Post-Conflict Settings

By: Kristen Kao, Kristin Fabbe and Michael Bang Petersen
In the aftermath of violent conflict, identifying former enemy collaborators versus innocent bystanders forced to flee violence is difficult. In post-conflict settings, internally displaced persons (IDPs) risk becoming stigmatized and face difficulties... View Details
Keywords: Conflict and Resolution; War; Refugees; Moral Sensibility; Behavior; Public Opinion; Lawfulness; Iraq
Related
  • March 2023
  • Case

Between Two Minds: The Staglin Family

By: Lauren Cohen, Ronnie Stangler and Grace Headinger
Garen Staglin, Founder and Chairman of One Mind, reflected on his life’s work in brain health. As he contemplated stepping down in the next few years, he weighed how to pass along this legacy to his son, Brandon Staglin, the impetus behind and next generation of the... View Details
Keywords: Nonprofit Organizations; Well-being; Management Succession; Family Ownership; Mission and Purpose; Health Industry
Related
  • Web

A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

the needs, sentiments, and emotions of its members, and the members to it, Roethlisberger and his colleagues believed that organizational life presented a context—for both management and worker—to cultivate a meaningful existence. The... View Details
  • Profile

Fatima Albassam

problems refugees faced. I thought it was poverty, health, the need for shelter, but the director came back with one word: idleness.” The camp itself offered 200 jobs, for which more than 7,000 people applied.“It’s not just about income,” says Fatima. “It takes a... View Details
  • 07 Dec 2021
  • Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

enterprise-level leadership. The goal is to build technical competencies in both directions. While the T-shaped manager framework has many advantages, it has a critical flaw: It overlooks the importance of emotional intelligence. Enter... View Details
Keywords: by Hise Gibson and Shawnette Rochelle
  • 13 Jul 2021
  • Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

in-group." Past research shows negativity spread fastest in contexts that involved two or more rival or competing groups, where negative emotions were more likely to prevail. The polarized nature of American political discourse,... View Details
Keywords: by Kristen Senz; Media & Broadcasting
  • 10 Jan 2023
  • Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

emotions as well. “The benefits of social portfolio diversity may relate to increases in emotional diversity,” says Collins. “In other words, interacting with a variety of relationship partners involves... View Details
Keywords: by Michael Blanding
  • Portrait Project

Anika Ayyar

those moments. At 13, I moved across the country to attend boarding school and struggled to find my voice. Everything changed one evening when I called my grandparents; as I began to tell them stories about my new life, the words, excitement, and View Details
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

choices and provide them with a sense of dignity and a chance to access better jobs.” Miller agrees, saying people with criminal records bring valuable skills to the corporate table. For one thing, Miller was able to keep his emotions in... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • Research Summary

Growing as a Purposeful Leader

By: Leonard A. Schlesinger

Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit),... View Details

  • 01 Dec 2023
  • News

Endless Possibilities

fun way,” Iosotaluno says. “Mental health and well-being are top priorities for young people; so be authentic and forward about how you promote your own emotional intelligence and self-development. It demonstrates you think these are... View Details
Keywords: Julia Hanna
  • 02 Mar 2007
  • What Do You Think?

What Is the Government’s Role in US Health Care?

consumers (Hakan Hillerstrom). In addition to these issues, Elizabeth Benbrooks reminds us that (healthcare) "comes freighted with a host of fundamental moral, ethical, and emotional issues that simply don't exist for other industries."... View Details
Keywords: by Jim Heskett; Health