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- All HBS Web (689)
- Faculty Publications (611)
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- January 2004 (Revised April 2004)
- Case
Crisis and Response: Sexual Abuse Allegations in the Boston Archdiocese (B)
By: Ashish Nanda
In 2002, the Boston archdiocese of the Roman Catholic Church was confronted by public revelations of how allegations of clergy sexual abuse were handled by the archdiocese during the 1990s. This case describes how the Boston archdiocese addressed the issue over the...
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Keywords:
Conflict of Interests;
Crime and Corruption;
Corporate Social Responsibility and Impact;
Religion;
Crisis Management;
Boston
Nanda, Ashish. "Crisis and Response: Sexual Abuse Allegations in the Boston Archdiocese (B)." Harvard Business School Case 904-049, January 2004. (Revised April 2004.)
- November 1996
- Case
Del Webb Corporation (A), The
By: Jay W. Lorsch and Samanta Graff
Begins with a company history, tracing the tenures of founder Del E. Webb and his successor as chairman and CEO, Robert H. Johnson. Johnson inherited a diversified company that was involved in construction, real estate development (including the famous Sun City), and...
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Keywords:
Management Style;
Conflict Management;
Governing and Advisory Boards;
Management Succession;
Crisis Management
Lorsch, Jay W., and Samanta Graff. "Del Webb Corporation (A), The." Harvard Business School Case 497-016, November 1996.
- April 1980
- Case
Peter Green's First Day
Peter Green, a new salesperson for Scott Carpets, learns firsthand that his largest account has always been given a discount based on falsified information and expects the same preferred treatment to continue. Peter's boss condones the discount. Peter must decide...
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Matthews, John B., Jr., and Laura L. Nash. "Peter Green's First Day." Harvard Business School Case 380-186, April 1980.
- February 1991
- Supplement
Raymond Jackson (B)
By: Jay W. Lorsch and James E Sailer
Explains Jackson's reasons for his decision and describes the result of the proxy fight for control of the board.
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Lorsch, Jay W., and James E Sailer. "Raymond Jackson (B)." Harvard Business School Supplement 491-026, February 1991.
- July 1991 (Revised August 1998)
- Case
Chain Stores
Describes the development of chain stores and their opposition up to the Robinson-Patman Act.
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McCraw, Thomas K. "Chain Stores." Harvard Business School Case 391-251, July 1991. (Revised August 1998.)
- 08 Nov 2018
- Working Paper Summaries
Arbitration with Uninformed Consumers
- August 1978 (Revised April 1987)
- Supplement
Assistant Professor Graham and Ms. Macomber (B)
Supplements the (A) case.
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Keywords:
Conflict Management;
Interpersonal Communication;
Leadership Style;
Emotions;
Education Industry
Christensen, C. Roland. "Assistant Professor Graham and Ms. Macomber (B)." Harvard Business School Supplement 379-021, August 1978. (Revised April 1987.)
- May 2000 (Revised December 2018)
- Supplement
SMA: Micro-Electronic Products Division (B)
By: Michael Beer and Michael Tushman
Focuses on the recommendations and implementation strategy suggested by the organizational development group for the division's problems. A rewritten version of an earlier case.
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Beer, Michael, and Michael Tushman. "SMA: Micro-Electronic Products Division (B)." Harvard Business School Supplement 400-085, May 2000. (Revised December 2018.)
- 2012
- Chapter
When Identities, Interests, and Information Collide: How Subgroups Create Hidden Profiles in Teams
By: Jeffrey T. Polzer, Lisa Kwan and Lisa B. Kwan
Purpose—We review how team members' identities and interests affect team functioning, paying special attention to subgroup dynamics triggered by fault lines and coalitions. This review sets the stage for describing novel pathways through which identities and... View Details
Polzer, Jeffrey T., Lisa Kwan, and Lisa B. Kwan. "When Identities, Interests, and Information Collide: How Subgroups Create Hidden Profiles in Teams." In Looking Back, Moving Forward: A Review of Group and Team-Based Research. v.15, edited by Margaret A. Neale and Elizabeth A. Mannix, 359–381. Research on Managing Groups and Teams. Bingley, UK: Emerald Group Publishing, 2012.
- February 2023
- Case
Nexus Market (A): Ukraine War Ripples into Silicon Valley
By: Tsedal Neeley and Jeff Huizinga
A Silicon Valley start-up executive must navigate tensions between its Ukrainian and Russian sub-contractors as war between the two countries rages. After war erupts between Ukraine and Russia, a team of subcontracted Ukrainian software developers threatens to cut ties...
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Keywords:
International Relations;
Problems and Challenges;
Conflict and Resolution;
Technology Industry;
United States
Neeley, Tsedal, and Jeff Huizinga. "Nexus Market (A): Ukraine War Ripples into Silicon Valley." Harvard Business School Case 423-024, February 2023.
- 1995
- Chapter
Regression to the Mean, Expectation Inflation, and the Winner's Curse in Organizational Contexts
By: J. R. Harrison and M. H. Bazerman
- 7 Nov 2010
- Conference Presentation
Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees
- November 2007
- Supplement
Differences at Work: Jenny (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Jenny (B) HBS Case No. 9-408-050, we learn that Jenny's boss is woman who thought the entire incident was funny. Jenny wonders whether to confront her boss about her discomfort with the situation.
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jenny (B)." Harvard Business School Supplement 408-050, November 2007.
- April 2012
- Case
Introducing iSnack 2.0: The New Vegemite
By: Anat Keinan, Francis Farrelly and Michael Beverland
Vegemite is an iconic Australian breakfast spread and is often seen as a quintessential Australian product. This case focuses on Kraft's decision to revitalize brand performance through the introduction of a brand extension. Drawing on extensive social media analysis...
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Keywords:
Food;
Product Launch;
Conflict and Resolution;
Brands and Branding;
Consumer Products Industry;
Food and Beverage Industry
Keinan, Anat, Francis Farrelly, and Michael Beverland. "Introducing iSnack 2.0: The New Vegemite." Harvard Business School Case 512-020, April 2012.
- June 2006
- Exercise
Matthew A. Hunter
By: John A. Davis and Deepak Malhotra
Matthew Hunter, CEO of a second-generation family business, must manage the performance of a key manager in his company. Looks at the impact of family relationships on performance management.
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Keywords:
Family and Family Relationships;
Conflict Management;
Negotiation;
Family Business;
Performance;
Managerial Roles
Davis, John A., and Deepak Malhotra. "Matthew A. Hunter." Harvard Business School Exercise 806-203, June 2006.
- 03 Jan 2018
- Working Paper Summaries
Framing Violence, Finding Peace
- November 1999 (Revised February 2002)
- Case
Family Feud (A): Andersen v. Andersen
By: Ashish Nanda and Scot H. Landry
Traces the history and development of consulting within Andersen and the history of the schism between Arthur Andersen and Andersen Consulting. Ends with the two units seeking external arbitration of their dispute.
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Nanda, Ashish, and Scot H. Landry. "Family Feud (A): Andersen v. Andersen." Harvard Business School Case 800-064, November 1999. (Revised February 2002.)
- April 2006
- Case
Edison Schools, Inc.: From the Candle to the Light Bulb?
Edison Schools, Inc., a pioneer in the for-profit management of public schools, demonstrates the challenges and opportunities related to private sector involvement in the delivery of a public good. Follows the organization from its start-up through its initial public...
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Keywords:
Private Ownership;
Public Sector;
Education;
Conflict and Resolution;
Public Administration Industry;
Education Industry;
United States
Childress, Stacey M., and Caroline Joan King. "Edison Schools, Inc.: From the Candle to the Light Bulb?" Harvard Business School Case 806-166, April 2006.
- June 1990 (Revised February 1991)
- Case
In the Shadow of the City
Traces the history of a collaborative effort to create an organization to manage a major international development project in the slums of Addis Ababa, Ethiopia. Focuses on a serious set of disagreements which develops several months into the project between the two...
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Keywords:
Nonprofit Organizations;
Conflict and Resolution;
Cross-Cultural and Cross-Border Issues;
Ethiopia
Donnellon, Anne, and James Reed. "In the Shadow of the City." Harvard Business School Case 490-093, June 1990. (Revised February 1991.)
- February 1985 (Revised July 1993)
- Case
Puritan Drug Co.
David Thomas takes his first sales management assignment and is faced with a sales rep revolt because of a possible territory reorganization. In addition, his sales division is performing well below the national average. Rewritten version of a case by R.Z. Sorenson.
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Keywords:
Salesforce Management;
Conflict and Resolution;
Beauty and Cosmetics Industry;
Retail Industry;
Pharmaceutical Industry
Moriarty, Rowland T., Jr. "Puritan Drug Co." Harvard Business School Case 585-158, February 1985. (Revised July 1993.)