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Show Results For
- All HBS Web
(927)
- News (319)
- Research (440)
- Events (1)
- Multimedia (9)
- Faculty Publications (252)
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- January 2004
- Teaching Note
Ford Motor Company's Value Enhancement Plan (A) (TN)
By: Andre F. Perold and Peter Tufano
Teaching Note to (9-201-079). View Details
Keywords: Auto Industry
- December 2002 (Revised January 2004)
- Background Note
Note on Credit Markets
By: Joshua D. Coval, Peter Tufano and Ivo Welch
Covers various aspects of credit markets, including discounting and pricing, team structure, and default. View Details
- March 2018
- Article
In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions
By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost and Rom Schrift
In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have generated a large body of research that addresses part of that challenge—with a particular focus on predicting customer churn.... View Details
Ascarza, Eva, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift. "In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions." Special Issue on 2016 Choice Symposium. Customer Needs and Solutions 5, nos. 1-2 (March 2018): 65–81.
- 2004
- Casebook
Case Problems in Finance
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
productive. That’s a missed opportunity. Questioning is a powerful tool for unlocking value in companies: It spurs learning and the exchange of ideas, it fuels innovation and better performance, and it builds trust among team members. And it can mitigate business risk... View Details
Keywords: Dina Gerdeman
- February 1, 2022
- Article
Business Schools Must Do More to Address the Climate Crisis
By: Concepción Galdón, Knut Haanaes, Daniel Halbheer, Jennifer Howard-Grenville, Katell Le Goulven, Mike Rosenberg, Peter Tufano and Amelia Whitelaw
Business schools have much to contribute to the fight against climate change. They are experts in organizational transformation, performance measurement, operations, marketing, leadership, and governance. A group of eight business schools has come together to find... View Details
Galdón, Concepción, Knut Haanaes, Daniel Halbheer, Jennifer Howard-Grenville, Katell Le Goulven, Mike Rosenberg, Peter Tufano, and Amelia Whitelaw. "Business Schools Must Do More to Address the Climate Crisis." Harvard Business Review Digital Articles (February 1, 2022).
- 27 Jan 2015
- First Look
First Look: January 27
Hanguk is a large Korean conglomerate multinational that has been keen to attract foreigners. Dylan was hired by Peter to work in Hanguk's U.S. operations. After 18 months, Dylan was promoted to company HQ... View Details
Keywords: Sean Silverthorne
- 26 Jan 2010
- First Look
First Look: Jan. 26
across disasters, rather than focusing on one disaster at a time, insurance-based policy reform may remain exceedingly difficult to achieve. Cases & Course MaterialsBlue Ocean or Stormy Waters? Buying Nix Check Cashing Peter View Details
Keywords: Martha Lagace
- 09 Sep 2009
- First Look
First Look: September 9
hospital, we find support for our hypotheses. Our findings suggest that frontline workers' participation in problem solving is motivated by some inherent characteristics of the problems as well as by... View Details
Keywords: Martha Lagace
- 22 Apr 2008
- First Look
First Look: April 22, 2008
From Coercion to Excitement Authors:Peter Tufano and Daniel Schneider Abstract We review a wide variety of programs that support savings by families, in particular by low- and... View Details
Keywords: Martha Lagace
- 09 Feb 2010
- First Look
First Look: Feb. 9
has been little empirical evidence on the propensity with which core-periphery structures are observed in practice, the factors that explain differences in the design of such structures, or the manner in which these structures evolve over time. We address this gap... View Details
Keywords: Martha Lagace
- 14 Oct 2009
- First Look
First Look: October 14
the Twentieth Century, edited by Richard Coopey and Peter Lyth. Oxford: Oxford University Press, 2009 Abstract This chapter discusses the renaissance of British multinational banking from the 1990s. British... View Details
Keywords: Martha Lagace
- 12 Aug 2014
- First Look
First Look: August 12
than measurements indicate? The current research explores problems that result, in part, from malfeasance by outside perpetrators who overstate their efforts to increase their measured performance. In parallel, similar vulnerabilities... View Details
Keywords: Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
alternative definitions of market-type dispersion and to other determinants of franchising such as the stores' geographic distance from headquarters and geographic dispersion. Additional analyses also suggest that chains that do not franchise at all may cope with... View Details
Keywords: Martha Lagace
- 15 Jun 2010
- First Look
First Look: June 15
tranches. Overall, a one standard deviation reduction in average time on the market decreases the interest rate for institutional loans by over 30 basis points per annum. While this effect is significantly larger for loan tranches bought... View Details
Keywords: Martha Lagace
- 06 Nov 2007
- First Look
First Look: November 6, 2007
Marquee Prospect Plays Hardball (A) Harvard Business School Case 908-010 Describes the hardball tactics facing Peter Welz, who seeks to negotiate a make-or-break contract with a vastly larger potential client. Welz's counterpart team is... View Details
Keywords: Sean Silverthorne
- 13 Oct 2015
- First Look
October 13, 2015
David Laibson, and Brigitte C. Madrian Abstract—Can governments increase private savings by taxing savings up front instead of in retirement? Roth 401(k) contributions are not tax-deductible in the contribution year, but withdrawals in... View Details
- 05 Feb 2013
- First Look
First Look: Feb. 5
perhaps extremely severe, that are routine because they can be anticipated and prepared for) and "true crises" (which, because of significant novelty, cannot be dealt with exclusively by pre-determined emergency plans and... View Details
Keywords: Sean Silverthorne
- 22 May 2007
- First Look
First Look: May 22, 2007
had lower average returns during our sample period, but the difference in average returns is smaller than would be implied by the global CAPM given the historical equity premium. Download the paper:... View Details
Keywords: Martha Lagace