Publications

September 1987 (Revised October 1987)
Background Note

The Job of the General Manager

Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details

Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value

Educators

September 1987
Background Note

Establishing Strategic Direction: Appraising and Implementing Strategy

October 1986 (Revised October 1987)
Supplement

Sepratech Corp. (B)

October 1985 (Revised December 1989)
Case

CompuServe (B)

Keywords: Internet and the Web; Web Services Industry

29 Jan 2013
First Look

First Look: Jan. 29

reaping the benefits of FDI (which relate to when FDI will generate growth) and (2) the mechanisms by which FDI creates positive externalities (which relate to how FDI generates growth). Technology and Innovation Management... View Details

Keywords: Sean Silverthorne

March 2006 (Revised November 2007)
Case

Manchester Bidwell Corporation (A)

The head of Manchester Bidwell Corp. ponders what it will take to replicate its social services in 100 cities across North America and internationally--an effort that ultimately would cost several hundred million dollars. View Details

Keywords: Cost vs Benefits; Social Entrepreneurship; Leadership Style; Growth Management; Welfare; North and Central America

Educators

January 2006 (Revised February 2007)
Supplement

SuperCat Powerboats (B)

Supplements the (A) case. View Details

Keywords: Entertainment and Recreation Industry

January 2003
Teaching Note

Southwest Airlines 2002: An Industry Under Siege (TN)

Teaching Note for (9-803-133). View Details

Keywords: Air Transportation Industry

February 1986
Supplement

CompuServe (A): Jeff Wilkins, Video

May 1993
Teaching Note

Patient Transfusion Services Lab of Central Blood Bank TN

Teaching Note for (9-693-091). View Details

Keywords: Health Industry

September 1992
Supplement

Progressive Corporation Transportation Group (C)

March 1996
Case

Intuit: The TurboTax/MacInTax Crisis (A)

Keywords: Crisis Management

November 1995
Case

The Benetton Group

The management of the Benetton Group includes senior executives advocating two different strategies: 1) expanding manufacturing to develop economies in order to grow Benetton's sales in those markets, and/or, 2)find ways to provide additional support to retailers, some... View Details

Keywords: Marketing Strategy; Business Strategy; Global Strategy; Sales; Growth and Development; Distribution; Distribution Channels

Educators