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Show Results For
- All HBS Web
(2,170)
- People (7)
- News (547)
- Research (1,039)
- Events (3)
- Multimedia (13)
- Faculty Publications (344)
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- 2015
- Working Paper
Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services
By: Alvin J. Silk and Marta M. Stiglin
This paper provides an update on the current state of in-house agencies. Whereas traditional consideration of internalizing advertising services was framed as a binary choice of build or buy, today's advertisers frequently pursue hybrid policies of build and buy to... View Details
Silk, Alvin J., and Marta M. Stiglin. "Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services." Harvard Business School Working Paper, No. 15-093, June 2015.
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
cares about their well-being. Many realize that this needs to change. Practicing active, habitual kindness can transform the remote workplace and it can start today. A little reassurance, compassionate listening, a conscious effort to... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 30 Nov 2021
- In Practice
What's the Role of Business in Confronting Climate Change?
The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
up saving the life of the potential victim The trigger for achieving the desired outcome: instilling the sense of fear in the subordinate. Accordingly, can an argument be made that at times and under certain circumstances fear might be the View Details
Keywords: by James Heskett
- 27 Jul 2021
- Op-Ed
What Pirates Can Teach Us About Leadership
With the blessing of the vessel’s owner, the captain treated crewmen as he saw fit, often harshly. Sailors were beaten, overworked, underpaid, and sometimes starved. Morale was low. Dissent was punished as mutiny. Pirates, by contrast, View Details
Keywords: by Francesca Gino
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
likely someone who has studied, lived, or experienced something beyond the norms in a given environment and thus is able to create a vision of a different future that nonetheless makes sense to, and captivates, those living within the existing View Details
Keywords: by Carmen Nobel
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
Instead, they practice the art of reflection “in the cracks and crevices of their everyday lives” to help them make better decisions day by day and problem by problem. Badaracco recommends four design principles for reflection. Like... View Details
Keywords: by Dina Gerdeman
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
both design and identity. This involved establishing a strategy management system based in part on best practices that had been successful in the corporate world: He and his team implemented the balanced... View Details
Keywords: by Carmen Nobel
- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
best practices promise to lower them. Weighing The Costs There are two types of costs that must be considered in allocating decision rights. In their 1990 paper, "Specific and General Knowledge, and... View Details
Keywords: by Peter Jacobs
- 05 Aug 2008
- First Look
First Look: August 5, 2008
supervision as well as expression. Cautioning against the hasty judgment that gray zone practices are simply wrong, Moral Gray Zones contributes to a deeper understanding of the culture, group dynamics, and deviance found in... View Details
Keywords: Martha Lagace
- March 2011
- Case
Insight Communications
By: Rajiv Lal and Natalie Kindred
After undertaking a multi-year, metrics-driven operational and cultural overhaul, in April 2010 Insight Communications was planning the next phase of its development. Insight was a New York-based provider of cable, landline phone, and high-speed Internet service to... View Details
- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
we shouldn’t underestimate how important it is to be seen as humble, grounded, and well-liked.” Related Reading: How to Demotivate Your Best Employees The Power of Ordinary Practices Working for a Shamed... View Details
Keywords: by Dina Gerdeman
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
producers and customers in an efficient manner. Q: How can intermediaries grow as businesses in their own right? Khanna: Emerging markets can't mandate intermediaries into existence. Entrepreneurs must first recognize an institutional void and deem it in the View Details
Keywords: by Martha Lagace
- Teaching Interest
General Management: Processes and Action
General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done. Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
Keywords: Change Management; Communication Strategy; Decision Making; Corporate Entrepreneurship; Technological Innovation; Knowledge Management; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Management Practices and Processes; Management Skills; Management Style; Management Teams; Managerial Roles; Resource Allocation; Business Processes; Mission and Purpose; Organizational Culture; Organizational Design; Organizational Structure; Strategic Planning; Conflict and Resolution; Power and Influence; Business Strategy; Competitive Strategy; Competitive Advantage; Auto Industry; Computer Industry; Entertainment and Recreation Industry; Financial Services Industry; Health Industry; Information Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Publishing Industry; Retail Industry; Video Game Industry; China; India; United States
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
(Hugh Quick); and (8) management that does "not observe sanctions when trust is violated" (Tony Smale). Charles Green added that "We don't have it because we haven't taught it, learned it, practiced it." In fairness,... View Details
Keywords: by James Heskett
- 30 Jan 2007
- First Look
First Look: January 30, 2007
they can adapt and adopt institutional practices already legitimized by counterpart industries in other parts of the world. The paper builds on existing community ecology and social movement perspectives on industry emergence and... View Details
Keywords: Martha Lagace
- 08 May 2007
- First Look
First Look: May 8, 2007
organization. What the authors also found was that managers' behavior dramatically affects the tenor of employees' inner work lives. So what makes a difference to inner work life? When the authors compared the study participants' best... View Details
Keywords: Martha Lagace
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
shows. Despite scrutiny of overdraft fees during the financial crisis more than a decade ago, some banks still reorder checking account debits so that the largest amounts, rather than the earliest debits posted, are withdrawn first. Harvard Business School researchers... View Details
- 14 Aug 2007
- First Look
First Look: August 14, 2007
three years. The company must decide its growth strategy and how best to finance and organize for rapid growth. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806003 PublicationsCorporate Legitimacy... View Details
Keywords: Martha Lagace
- Research Summary
Social Innovation
My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details