Workplace - Publications - Faculty & Research

20 Jan 2022
Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

leaders make will be the right one. In fact, leaders will undoubtedly make some bad calls that lose trust, or a workplace policy may unintentionally cause harm. However, companies can work to rectify lost trust and correct mistakes. After... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

21 Feb 2023
Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

notice and take action, according to the research, published September in Organizational Behavior and Human Decision Processes. The study could provide an incentive of its own for businesses looking to attract and retain talent amid a brisk labor market and... View Details

Keywords: by Scott Van Voorhis

22 Mar 2013
Research & Ideas

Pulling Campbell’s Out of the Soup

there and tell them that we were taking the company to higher ground. We were going to get the workplace and the marketplace right. I think every CEO needs to do that in a smart way." See related story on Higher-Ambition CEO... View Details

Keywords: by Dina Gerdeman; Food & Beverage

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

New-Employee Orientation Cultural Disharmony Undermines Workplace Creativity How New BofA Executives Learn its ’Deep Smarts’ What do companies not understand about onboarding? Share your insights below. View Details

Keywords: by Boris Groysberg

30 Nov 2022
Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

particularly young people: the diverse, inclusive workplaces they’ve worked hard to develop. “Job seekers are more likely to click on job ads for firms with high diversity scores when presented with this information.” “Job seekers are... View Details

Keywords: by Sean Silverthorne

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

leaders grappling with improving racial equity in the workplace, important changes need to go beyond actively recruiting, hiring, and promoting more minority employees—and toward implementing workplace policies that challenge the... View Details

Keywords: by Jay Fitzgerald

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

to Look Outward The Little Understood Problem Confronting Diverse Workplaces Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk What do great leaders do differently? Share your insights below. View Details

Keywords: by Danielle Kost

04 Jun 2018
What Do You Think?

Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

predators and no there is no place for them in positions of power, ever, anywhere.” Janie added, “There is compelling evidence suggesting that many CEOs have strong narcissistic qualities, border on sociopathic tendencies, and often turn View Details

Keywords: by James Heskett

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

phenomenon in a way that medical institutions can understand. In past research, Goh focused on calculating the cost of workplace stress on medical costs in the US. That led Christine Sinsky, vice president of the American Medical... View Details

Keywords: by Michael Blanding; Health

13 May 2022
Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

employers or share feedback about their workplaces are Indeed and Great Place to Work. These kinds of machine-learning techniques could be used by regulators in deciding where to target scarce resources on which firms to examine, as well... View Details

Keywords: by Michael Blanding; Technology

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

month's question elicited responses across the spectrum of recommended ways of managing them. At one extreme was Sherpa, who said, "Any sort of 'brilliant jerk" is simply another form of psychopath. Psychopaths have no place in the View Details

Keywords: by James Heskett

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

shut down and has seen no revenue, with thousands of employees home, since November. 2. Lead by example Managers should model the behavior they want to see in others. If they say employees can leave the office or avoid travel, but the manager keeps popping into the... View Details

Keywords: by Dina Gerdeman

17 Oct 2018
Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

race on people’s behavior. Performance, too, is tricky to gauge objectively. “Most workplaces have a rough measure of productivity, but that is usually biased itself.” The NBA, however, obsessively tracks every action of every player,... View Details

Keywords: by Michael Blanding; Sports

06 Jan 2020
Research & Ideas

Motivate Your High Performers to Share Their Knowledge

“People might be intimidated to approach the sales superstar and reveal that they are having problems because of self-image issues,” Stanton says. “And the best salespeople may want to hold on to their information because it gives them status within a firm.” In a... View Details

Keywords: by Michael Blanding

20 Sep 2022
Research & Ideas

How Partisan Politics Play Out in American Boardrooms

their families, neighborhoods, or social clubs. “The same trend showing up in the workplace is worrisome because it means we have even fewer opportunities to interact across partisan lines,” she says. “It could accelerate the growing... View Details

Keywords: by Pamela Reynolds

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

information—and it sat on managers' shelves. No follow-up ever took place. You're probably laughing—or wincing—in recognition of what has become a familiar tale of corporate change efforts. Indeed, with all the transformation efforts going on these days, the View Details

Keywords: by Nick Morgan

13 Aug 2021
Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

expects 80 percent of the company’s employees to work either in-office or in a hybrid model after the pandemic—and he cited the reduced quality of informal interactions in the workplace as being the reason he’s resistant to allowing... View Details

Keywords: by Lane Lambert

Teaching Interest

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

embracing—this shift. Many are using systematic approaches to gather employee insights and turn them into tailored workplace cultures and policies. These efforts usually culminate in a strong talent management strategy, with a deliberate... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

27 May 2015
Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

2013 joined Stanford University as an assistant professor of management science and engineering. Valentine says one caveat of the quantitative improvement is that the hospital was not performing as well as its peers before the redesign. Although not every View Details

Keywords: by Roberta Holland; Health

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