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      • September 1994
      • Supplement

      Otis Elevator Company: China Joint Venture (E-2)

      By: Michael Y. Yoshino
      Describes what happened and presents the perspectives of the three executives who played key roles in the process. A rewritten version of an earlier case. View Details
      Keywords: Joint Ventures; Globalization; Global Strategy; Market Entry and Exit; China
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      Yoshino, Michael Y. "Otis Elevator Company: China Joint Venture (E-2)." Harvard Business School Supplement 395-063, September 1994.
      • June 1994 (Revised March 1995)
      • Case

      Swissair's Alliances (A)

      By: David B. Yoffie
      Swissair established two alliance networks in 1989 in order to improve its competitiveness. In order to evaluate the benefits of the alliances, Swissair's history, products, and cost structure are described, as is the international airline industry and the major... View Details
      Keywords: Alliances; Competitive Strategy; Globalization; Air Transportation Industry
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      Yoffie, David B. "Swissair's Alliances (A)." Harvard Business School Case 794-152, June 1994. (Revised March 1995.)
      • June 1994 (Revised March 1995)
      • Supplement

      Swissair's Alliances (B)--1991-94

      By: David B. Yoffie
      Updates the company's progress in increasing cooperation with its partners in the European Quality Alliance and Global Excellence Alliance. A rewritten version of an earlier supplement. View Details
      Keywords: Partners and Partnerships; Alliances; Globalization; Air Transportation Industry
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      Yoffie, David B. "Swissair's Alliances (B)--1991-94." Harvard Business School Supplement 794-153, June 1994. (Revised March 1995.)
      • June 1994 (Revised October 1999)
      • Background Note

      Beer Game, The: Board Version

      By: Janice H. Hammond
      The beer game is an exercise that demonstrates supply channel dynamics. Simulates the flow of material and information in a simplified channel of beer production and distribution, focusing on the linkages among a beer manufacturer, its distributors, a wholesaler, and a... View Details
      Keywords: Cost Management; Information; Distribution Channels; Production; Supply Chain Management; Problems and Challenges
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      Hammond, Janice H. "Beer Game, The: Board Version." Harvard Business School Background Note 694-104, June 1994. (Revised October 1999.)
      • June 1994
      • Case

      Harvey Cohen

      By: F. Warren McFarlan
      An introductory case in the construction of financial statements from basic financial transactions where inflation accounting is an issue. A rewritten version of an earlier case. View Details
      Keywords: Accounting; Financial Statements; Inflation and Deflation
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      McFarlan, F. Warren. "Harvey Cohen." Harvard Business School Case 194-155, June 1994.
      • June 1994 (Revised September 1994)
      • Background Note

      Beating the Commodity Magnet

      By: V. Kasturi Rangan and George T. Bowman
      All markets follow a cycle of growth and maturity, then commoditization and decline. This note argues that while commoditization of an industry may seem inevitable, the better managed firms find a way to make money in the commodity cycle. These firms know how and when... View Details
      Keywords: Goods and Commodities; Financial Markets; Competitive Strategy; Financial Services Industry
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      Rangan, V. Kasturi, and George T. Bowman. "Beating the Commodity Magnet." Harvard Business School Background Note 594-122, June 1994. (Revised September 1994.)
      • May 1994
      • Article

      The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations

      By: T. M. Amabile, K. G. Hill, B. A. Hennessey and E. M. Tighe
      The Work Preference Inventory (WPI) is designed to assess individual differences in intrinsic and extrinsic motivational orientations. Both the college student and the working adult versions aim to capture the major elements of intrinsic motivation (self-determination,... View Details
      Keywords: Creativity; Motivation and Incentives; Measurement and Metrics; Higher Education; Employees; Personal Characteristics
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      Amabile, T. M., K. G. Hill, B. A. Hennessey, and E. M. Tighe. "The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations." Journal of Personality and Social Psychology 66, no. 5 (May 1994): 950–967.
      • April 1994 (Revised October 2001)
      • Case

      Mrs. Fields, Inc. (1977 - 1987)

      By: Lynda M. Applegate and Keri O. Pearlson
      Describes a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage of MIS... View Details
      Keywords: Information Technology; Organizations; Management Systems; Business Strategy; Food and Beverage Industry
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      Applegate, Lynda M., and Keri O. Pearlson. "Mrs. Fields, Inc. (1977 - 1987)." Harvard Business School Case 194-064, April 1994. (Revised October 2001.)
      • March 1994 (Revised May 1994)
      • Case

      Lisa Benton (A)

      By: Linda A. Hill
      Lisa Benton is in her fourth month as an assistant product manager at Houseworld, a leading consumer products company. She has been on the job since graduating from the Harvard Business School, and she has been frustrated from the start by a lack of responsibility, by... View Details
      Keywords: Problems and Challenges; Jobs and Positions; Power and Influence; Relationships; Consumer Products Industry
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      Hill, Linda A. "Lisa Benton (A)." Harvard Business School Case 494-114, March 1994. (Revised May 1994.)
      • February 1994 (Revised July 2005)
      • Case

      Competitive Information Policy at Pratt & Whitney

      By: Lynn S. Paine
      Officials at United Technologies Corp. (UTC) must decide on an ethics policy to govern competitive intelligence gathering. The flow of competitor information into the Pratt & Whitney division has declined sharply since adoption of UTC's code of ethics. A rewritten... View Details
      Keywords: Policy; Corporate Governance; Ethics; Competition; Information Management; Business or Company Management; Law
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      Paine, Lynn S. "Competitive Information Policy at Pratt & Whitney." Harvard Business School Case 394-154, February 1994. (Revised July 2005.)
      • November 1993 (Revised June 2007)
      • Case

      Jack Thomas

      By: John P. Kotter and Andrew P. Burtis
      This redisguised version of an earlier case, Tom Levick, provides an updated setting but does not change the teaching objectives. Chronicles the first six weeks of experience on the job for a recent business school graduate. Emphasis is on managing... View Details
      Keywords: Power and Influence; Behavior; Leadership Style; Strategy; Rank and Position; Publishing Industry
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      Kotter, John P., and Andrew P. Burtis. "Jack Thomas." Harvard Business School Case 494-062, November 1993. (Revised June 2007.)
      • March 1993
      • Case

      Clarion Optical Co.

      By: Michael J. Roberts and Howard H. Stevenson
      Focuses on two individuals' attempts to purchase Clarion Optical Co. Forces students to consider alternative proposals for financing the purchase; generate pro forma cash flows to assess the feasibility of these proposals; estimate the sources and magnitude of... View Details
      Keywords: Leveraged Buyouts; Financing and Loans; Investment Return; Cash Flow; Forecasting and Prediction
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      Roberts, Michael J., and Howard H. Stevenson. "Clarion Optical Co." Harvard Business School Case 393-116, March 1993.
      • March 1993 (Revised January 1994)
      • Case

      Eastwind Trading Co. (A)

      By: Howard H. Stevenson
      Two professional women are contemplating a business venture. They must assess the nature of the opportunity, what options it opens if they are to pursue the venture, and how they might finance the new business. A rewritten version of an earlier case. View Details
      Keywords: Business Startups; Finance; Business or Company Management; Goals and Objectives; Opportunities
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      Stevenson, Howard H. "Eastwind Trading Co. (A)." Harvard Business School Case 393-119, March 1993. (Revised January 1994.)
      • March 1993
      • Supplement

      Eastwind Trading Company (B)

      By: Howard H. Stevenson
      Describes the aftermath of the (A) case. Describes the actions taken and the possible consequences for the company and its principals. Also describes the principals' attitudes at this point. A rewritten version of an earlier case. View Details
      Keywords: Business Startups; Finance; Management; Opportunities
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      Stevenson, Howard H. "Eastwind Trading Company (B)." Harvard Business School Supplement 393-120, March 1993.
      • March 1993
      • Supplement

      Eastwind Trading Company (C)

      By: Howard H. Stevenson
      Shows the final ending of the situation. A rewritten version of an earlier case. View Details
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      Stevenson, Howard H. "Eastwind Trading Company (C)." Harvard Business School Supplement 393-121, March 1993.
      • May 1992 (Revised November 1992)
      • Case

      Fabtek (A)

      By: Rowland T. Moriarty Jr., Benson P. Shapiro and Craig E. Cline
      Concerns the selection and scheduling of orders by a small industrial titanium fabricator that in recent months has been plagued by poor deliveries and a lack of capacity. Four orders are offered, from which the student must select one. Each order represents different... View Details
      Keywords: Customer Relationship Management; Business or Company Management; Time Management; Performance Capacity
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      Moriarty, Rowland T., Jr., Benson P. Shapiro, and Craig E. Cline. "Fabtek (A)." Harvard Business School Case 592-095, May 1992. (Revised November 1992.)
      • May 1992
      • Supplement

      Fabtek (B)

      By: Rowland T. Moriarty Jr. and Benson P. Shapiro
      Presents an urgent order for repair service from an important customer who had purchased an item from a competitor. The item, which TiFab had bid on, went out at a price that TiFab predicted was below the amount necessary to ensure quality manufacture. Now the customer... View Details
      Keywords: Price; Bids and Bidding; Production; Quality; Competitive Strategy
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      Moriarty, Rowland T., Jr., and Benson P. Shapiro. "Fabtek (B)." Harvard Business School Supplement 592-096, May 1992.
      • March 1992 (Revised September 1995)
      • Background Note

      Note on Chemical Bank Lotus Notes Demonstration Software: Windows & Macintosh Versions

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Applications and Software; Information Technology; Banking Industry
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      Applegate, Lynda M., and Donna B. Stoddard. "Note on Chemical Bank Lotus Notes Demonstration Software: Windows & Macintosh Versions." Harvard Business School Background Note 192-112, March 1992. (Revised September 1995.)
      • January 1992 (Revised April 1993)
      • Case

      FBO, Inc.

      By: Steven C. Wheelwright
      FBO, Inc. is a fixed-base operator at a large metropolitan airport. The general manager must decide if the current pooling format is the appropriate way to staff the commercial refueling operations. If pooling is deemed inappropriate then the implementation of a... View Details
      Keywords: Selection and Staffing; Labor Unions; Operations; Labor and Management Relations; Aerospace Industry
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      Wheelwright, Steven C. "FBO, Inc." Harvard Business School Case 692-074, January 1992. (Revised April 1993.)
      • January 1992
      • Case

      Metreke Cards

      By: Steven C. Wheelwright
      Used to introduce the assembly line process to first-year MBA students. Three different variations of an assembly line process for packing greeting cards are presented for analysis. To choose among the three, the students must address issues of time standards,... View Details
      Keywords: Business or Company Management; Operations; Production; Product; Publishing Industry
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      Wheelwright, Steven C. "Metreke Cards." Harvard Business School Case 692-073, January 1992.
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