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  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

strategy is to achieve specialization by taking explicit advantage of the opportunities provided by the ecosystem while avoiding the kinds of traps that challenge firms in such environments. Our observation of a variety of niche strategies in action highlights a few... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

competitors under a framework the authors term TIPS, for technology, inventory, people, and space (size, location, and ambiance). These are the four major assets that retailers must use effectively and efficiently to create a compelling and distinctive View Details
Keywords: by Sean Silverthorne; Retail
  • 28 Oct 2014
  • First Look

First Look: October 28

chainsaws with four-stroke engines the leaders in cars, boats, and generators. Should the company be an invention company licensing its technology; an engine designer and manufacturer selling to auto, marine, and fixed OEM companies; or a fully integrated power and... View Details
Keywords: Carmen Nobel
  • 02 Nov 2020
  • What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

merger of Office Depot and Staples, ending a marriage that would have reduced the number of big box office supply specialty chains to two, the other being Office Max. In seeking to stop the merger, the Federal Trade Commission argued that... View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

distinguish between these mechanisms. Approaches that seek to identify true value from demand, without specifying mechanisms behind this wedge, are most useful when researchers are interested in evaluating allocation policies that... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

with firm value and operating performance persisted. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1589731 Does Management Really Work? Authors: Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication:... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

significant reputational and legal costs. Aiming for too short a time horizon. Managers sometimes need to run experiments for weeks or months to fully understand both their short- and long-term results, Luca says. That was the experience of 24 Hour Fitness. A few years... View Details
Keywords: by Danielle Kost
  • 01 May 2012
  • First Look

First Look: May 1

occurs when supplier- and customer-facing IT are adopted together, suggesting the presence of complementarities in supply chain technology adoption. These results are consistent with the view that, by reducing external coordination costs,... View Details
Keywords: Carmen Nobel
  • 04 Oct 2016
  • First Look

October 4, 2016

who tell the truth, negotiators who palter are likely to claim additional value but increase the likelihood of impasse and harm to their reputations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51679 Growth Through... View Details
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

their traditional crops lived in primitive conditions; thus, incorporating them into the company value chain would have a significant impact on their lives.14 In the last case of this sub-group, the use of a... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 11 Sep 2012
  • First Look

First Look: September 11

effect of efficiency wages on employee behavior and social norms.   Working PapersSpatial Organization of Firms: Internal and External Agglomeration Economies and Location Choices Through the Value Chain... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

companies operating in different parts of the agriculture value chain on standards of conduct for improving livelihoods of farmers, among other outcomes. Some collaborations are effective, and others are... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

By: Deller, Carolyn, and Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan based primarily on objective performance, but incorporating managerial discretion in the selection of winners.... View Details
Keywords: Dina Gerdeman
  • January 2001
  • Case

Accrue Software, Inc.

In 2000, Accrue is one of three survivors of the initial consolidation of the Web traffic analysis software industry. However, entry from CRM software providers and consultants, as well as ASPs offering Web analysis services, has introduced new threats to Accrue. Newly... View Details
Keywords: Customer Value and Value Chain; Competitive Advantage; Software; Web Services Industry
Citation
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Silverman, Brian S. "Accrue Software, Inc." Harvard Business School Case 701-057, January 2001.
  • 01 Mar 2011
  • First Look

First Look: March 1

chief supply-chain management officer, chief human resources officer, and CEO. It offers a road map for ambitious managers who want to know which skills they should focus on developing in order to rise up the chain of command. Read the... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

rapid appearance of clones drove a high level of standardization and modularity in the industry, and value was distributed along the value chain depending on levels of... View Details
Keywords: Martha Lagace
  • 17 Sep 2013
  • First Look

First Look: September 17

value and momentum strategies has grown significantly since the late 1980s. We provide evidence that this increase in capital has resulted in lower strategy returns. However, consistent with theories of limited arbitrage, we show that... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2016
  • First Look

November 8, 2016

Credit Guaranty Corporation (TCGC), purchased approved receivables, funding 90% of the invoice face values by electronic transfers into clients' bank accounts. As of September 2013, TCGC had purchased more than $13 million small business... View Details
Keywords: Sean Silverthorne
  • 20 Nov 2012
  • First Look

First Look: November 20

has received substantial attention in the strategy literature, where a number of qualitative approaches to describe, represent, and evaluate business models have been proposed. We contend that while helpful to understand a firm's overall logic of View Details
Keywords: Sean Silverthorne
  • July–August 2013
  • Article

A Joint Model of Usage and Churn in Contractual Settings

By: Eva Ascarza and Bruce G.S. Hardie
As firms become more customer-centric, concepts such as customer equity come to the fore. Any serious attempt to quantify customer equity requires modeling techniques that can provide accurate multiperiod forecasts of customer behavior. Although a number of researchers... View Details
Keywords: Churn; Retention; Contractual Settings; Access Services; Hidden Markov Models; RFM; Latent Variable Models; Customer Value and Value Chain; Consumer Behavior
Citation
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Ascarza, Eva, and Bruce G.S. Hardie. "A Joint Model of Usage and Churn in Contractual Settings." Marketing Science 32, no. 4 (July–August 2013): 570–590.
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