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  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

the plant, he decided to maintain the capacity for a large contract he expected to win later that year, for which he otherwise would have created new capacity. Updating the model. Managers can easily update... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • June 2024
  • Article

Valuing the Societal Impact of Medicines and Other Health Technologies: A User Guide to Current Best Practices

By: Jason Shafrin, Jaehong Kim, Joshua T. Cohen, Louis P. Garrison, Dana A. Goldman, Jalpa A. Doshi, Joshua Krieger, Darius N. Lakdawalla, Peter J. Neumann, Charles E. Phelps, Melanie D. Whittington and Richard Willke
This study argues that value assessment conducted from a societal perspective should rely on the Generalized Cost-Effectiveness Analysis (GCEA) framework proposed herein. Recently developed value assessment inventories—such as the Second Panel on Cost-Effectiveness’s... View Details
Keywords: Health Care and Treatment; Valuation; Cost vs Benefits; Society
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  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency.... View Details
Keywords: by Kristen Senz
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

an answer to key questions for privacy protection, such as: What is the compliance framework for accessing and using data in various tasks? Essentially, the person is responsible for developing and regularly updating a framework to... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

August 14, 2017 Harvard Business Review Study: More Frequent Sales Quotas Help Volume but Hurt Profits By: Chung, Doug J., and Das Narayandas Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53137 July 2017 Psychological... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2017
  • Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
  • 26 Apr 2016
  • First Look

April 26

April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services allow workers and firms to contract with each other directly.... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2013
  • Working Paper Summaries

How Elastic Are Preferences for Redistribution? Evidence from Randomized Survey Experiments

Keywords: by Ilyana Kuziemko, Michael I. Norton, Emmanuel Saez & Stefanie Stantchev
  • Research Summary

Strategic Human Capital

My research focuses on the links between managerial background, job attributes, organizational/firm characteristics, and firm performance. Broadly speaking, I am interested in how a manager's skills, knowledge, connections, experiences, and other attributes... View Details

  • 2018
  • Working Paper

Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning

By: Xiaojia Guo, Yael Grushka-Cockayne and Bert De Reyck
Problem definition: In collaboration with Heathrow Airport, we develop a predictive system that generates quantile forecasts of transfer passengers’ connection times. Sampling from the distribution of individual passengers’ connection times, the system also produces... View Details
Keywords: Quantile Forecasts; Regression Tree; Copula; Passenger Flow Management; Data-driven Operations; Forecasting and Prediction; Data and Data Sets
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  • 2018
  • Working Paper

Quantile Forecasts of Product Life Cycles Using Exponential Smoothing.

By: Xiaojia Guo, Kenneth C. Lichtendahl Jr. and Yael Grushka-Cockayne
We introduce an exponential smoothing model that a manager can use to forecast the demand of a new product or service. The model has five features that make it suitable for accurately forecasting product life cycles at scale. First, the trend in our model follows the... View Details
Keywords: New Product Development; Demand Forecasting; Product Adoption; Innovation Diffusion; Product Development; Demand and Consumers; Forecasting and Prediction; Adoption
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  • 23 Aug 2006
  • Op-Ed

The Real Wal-Mart Effect

This opinion piece, first published in the New York Times in August 2005, has been updated by Pankaj Ghemawat for HBS Working Knowledge.Mighty Wal-Mart's headquarters in Bentonville, Arkansas, must feel less like a hotbed of retailing and... View Details
Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

discussing (not deciding) the direction of the company, being educated about what the company does or about important skills like reading financial statements. It is also a good forum to get updated on changes in the family such as... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

local municipality. We have to update it nearly every day as things change. It’s almost impossible to operate a restaurant like that, and consumers are confused—they don’t know how to behave.” Adoption of specific reopening protocols and... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

with each laborious drilling trial were about one in eighty. Even that was optimistic, because the location of the refuge was imprecisely known. Maps of the tunnels had not been updated in years. Additional technical challenges disallowed... View Details
Keywords: by Amy C. Edmondson; Mining
  • 28 Feb 2018
  • Sharpening Your Skills

Master the Team Meeting

have ownership in a topic, the more engaged they’ll be. The team’s leader should not speak more than one-third of the time throughout the meeting. Other than updating the team about broad company topics, your job is to guide the... View Details
Keywords: by Julia Austin
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

did love to sit down with junior executives, discuss new development projects, and brainstorm about ideas for better serving clients. She agreed that she could, and should, do this more frequently. Six months after the conclusion of these discussions, I received an... View Details
Keywords: by Carmen Nobel
  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

these hurdles begins with the following steps: 1. Routinely Review And Update How Decision Authority Is Distributed Because organizations, what they do, and the environment in which they operate continually change, decision-rights View Details
Keywords: by Peter Jacobs
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

center made discrimination easier, according to Luca's research. In response to the research and growing public pressure, hosts now only see a guest's profile photo once a booking is confirmed. Additionally, the company updated its... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

algorithm will show me the comedy picture. Someone else might see the action picture if they like action movies. The algorithm might introduce a little randomness, too, and depending on our reactions, it will learn about our preferences and View Details
Keywords: by Dina Gerdeman

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