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  • All HBS Web  (1,611)
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  • All HBS Web  (1,611)
    • People  (12)
    • News  (720)
    • Research  (491)
    • Events  (3)
    • Multimedia  (32)
  • Faculty Publications  (281)
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  • 01 Jun 2023
  • News

In Full Flower

Eliminating middlemen also increases vase life and leverages flowers’ ability to travel without water; many of the company’s bouquets are sent dry, in flat boxes that fit through a letter-box door slot. Gelbard notes that Valentine’s Day... View Details
Keywords: Julia Hanna; entrepreneurship; florist; marketing; supply chain management; Personal Services
  • 01 Sep 2023
  • News

Preparing Global Leaders

faculty research facilitated by the School’s 18 research outposts on five continents, and more than 1,300 MBA students traveled abroad to 20 countries for immersive courses in the field. Across all of HBS’s academic programs—MBA,... View Details
  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

quiet walk in the woods, but it can also involve experiencing the essence of your immediate surroundings in other ways. For example, when Takeuchi travels outside Japan and the United States, he always makes a point of first visiting an... View Details
Keywords: by Kristen Senz
  • 01 Dec 2023
  • News

In My Humble Opinion: Plugged In

Fifth Discipline, by Peter Senge, and The Startup Way, by Eric Ries.” On the road: “I’ve traveled to over 60 countries. For business, I always enjoy London. In my personal travels, Jerusalem stays in my mind as the most beautiful.” View Details
Keywords: Deborah Blagg
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues put together a toolkit to aid managers in recognizing and mitigating discrimination on online platforms. Platforms like Airbnb... View Details
Keywords: by Kristen Senz; Travel; Travel; Travel
  • 14 Mar 2018
  • Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

Practical implications From an occupational perspective, the findings may prove valuable to business travelers—more than a third of whom believe work-related trips make them feel more stressed out than usual, according to the travel risk... View Details
Keywords: by Carmen Nobel
  • Web

Frequently Asked Questions - Crossover Into Business

athlete. How much does it cost to participate in the program? The Crossover Into Business program is currently free for professional athletes – we do not charge any application or program fees. I am a professional athlete. Will Harvard pay my View Details
  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

retailer through a mobile device search, making a trip to the other store would involve time and travel costs many of them don’t want to bother with. But given that these consumers have evidence of the online price, the self-matching... View Details
Keywords: by Dina Gerdeman; Retail
  • 26 Aug 2024
  • Blog Post

HBS Lingo 101

START and a group of second year (EC) START Ambassadors plan and lead activities throughout the week. TREK: Pack your bags to travel to different parts of the world! HBS Treks are student-organized trips that give you a chance to network,... View Details
  • 04 May 2023
  • News

Class of 2024 Embarks on Global Immersion

This year marks the return of international travel for the MBA Program’s FIELD Global Immersion (FGI) course, an experiential learning opportunity that gives first-year students in the Required Curriculum hands-on exposure to how business... View Details
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

or opening ritual before diving into business. Think about creative bonding experiences—an online talent show? Recipe contest? Game night? Show-and-tell of each team member’s favorite piece of art or travel souvenir? These might even be... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 01 Sep 2023
  • News

Elevator Pitch: Standard of Care

March 2023, Teodorescu traveled to Ukraine to deliver 50 additional SurgiBox units at the military’s request. A portable operating room that fits into a backpack and runs on a rechargeable battery, SurgiBox is a timely innovation for a... View Details
Keywords: entrepreneurship; healthcare; surgery; Ukraine; Ambulatory Health Care Services; Health, Social Assistance
  • 28 Jan 2008
  • Research & Ideas

Billions of Entrepreneurs in China and India

Foreign Policy, July-August 2003], I became so fascinated with China that I began to travel extensively there. In the course of writing this book I spent time with all sorts of people in better and the less well-traversed parts of... View Details
Keywords: by Martha Lagace
  • 01 Sep 2023
  • News

Hands-on Learning About Global Markets

A certificate of appreciation was presented to Ellie Care representatives Francisco Garcia Zavaleta (COO) and Gervasio Videla Dorna (cofounder and CEO), at left, and to Patricio Alba (cofounder and CIO), far right, by HBS students Maxwell Nii Laryea, third from left,... View Details
Keywords: Jennifer Gillespie
  • 01 Jun 2023
  • News

Buy Big, Sell Small

cofounder of ApnaKlub, a wholesale digital platform that helps kirana owners aggregate their buying power and access credit tools and other services. “These are micro businesses that run on tight margins. If shopkeepers run out of something, they have to View Details
Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade
  • Web

Speeding Up the Trade: Clippers and Steamships - A Chronicle of the China Trade

of the American clipper ships (the word “clipper” signified speed) with their narrow hulls and large sails enabled sea travel at speeds of up to 30 kilometers an hour, far faster than the average merchant ships. Now Western traders could... View Details
  • 21 Aug 2020
  • Blog Post

Pursuing a JD/MBA Joint Degree

provides a unique opportunity to access the practical and clinical resources available at both schools. At HLS, I was involved in the Mississippi Delta Project, a student practice organization, during my 1L year and will be part of a clinic this year. At HBS, I was... View Details
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

or trainer. Technology is increasing these possibilities via game-like simulations, virtual video environments, and online media that allow more behavioral assessments by more people with less travel and time. The real constraint in many... View Details
Keywords: by Carmen Nobel
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

messages that can come with these cash exchanges have deep roots in history. During the Middle Ages, feudal lords traveling beyond their territories would toss coins to beggars in hopes that these acts of kindness would ensure safe trips.... View Details
Keywords: by Dina Gerdeman
  • March 2020 (Revised January 2022)
  • Case

Michelin: Building a Digital Service Platform

By: Sunil Gupta and Christian Godwin
Michelin, a tire company with over a century of experience, attempts to develop a digital service platform for its fleet and dealer customers. The case focuses on the challenges of bringing a large, well-established company into the digital age. Concerned about the... View Details
Keywords: Change; Transformation; Customer Focus and Relationships; Decision Making; Leading Change; Growth and Development; Strategy; Digital Platforms; Internet and the Web; Travel Industry; Travel Industry; Travel Industry; United States; France
Citation
Educators
Related
Gupta, Sunil, and Christian Godwin. "Michelin: Building a Digital Service Platform." Harvard Business School Case 520-061, March 2020. (Revised January 2022.)
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