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      • August 1984 (Revised October 1984)
      • Teaching Note

      Telecommunications in Transition, Teaching Note

      By: Richard H.K. Vietor
      Keywords: Telecommunications Industry
      Citation
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      Vietor, Richard H.K. "Telecommunications in Transition, Teaching Note." Harvard Business School Teaching Note 385-052, August 1984. (Revised October 1984.)
      • June 1984 (Revised March 1986)
      • Case

      AT&T and the Access Charge

      By: Richard H.K. Vietor and Dekkers L. Davidson
      Keywords: Telecommunications Industry; United States
      Citation
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      Vietor, Richard H.K., and Dekkers L. Davidson. "AT&T and the Access Charge." Harvard Business School Case 384-208, June 1984. (Revised March 1986.)
      • February 1984 (Revised March 1984)
      • Teaching Note

      AT&T: 8.70 Bonds, Teaching Note

      By: David E. Bell
      Keywords: Bonds; Telecommunications Industry
      Citation
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      Bell, David E. "AT&T: 8.70 Bonds, Teaching Note." Harvard Business School Teaching Note 184-148, February 1984. (Revised March 1984.)
      • February 1984 (Revised April 1986)
      • Background Note

      Telecommunications in Transition

      By: Richard H.K. Vietor and Dekkers L. Davidson
      Keywords: Transition; Telecommunications Industry
      Citation
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      Vietor, Richard H.K., and Dekkers L. Davidson. "Telecommunications in Transition." Harvard Business School Background Note 384-207, February 1984. (Revised April 1986.)
      • February 1983 (Revised February 1986)
      • Case

      International Telephone & Telegraph Corp. (A&B) (Condensed)

      By: Michael Beer
      Keywords: Telecommunications Industry
      Citation
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      Beer, Michael. "International Telephone & Telegraph Corp. (A&B) (Condensed)." Harvard Business School Case 483-105, February 1983. (Revised February 1986.)
      • November 1982
      • Case

      Conversion Training at New England Telephone (A)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
      Citation
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
      • November 1982
      • Case

      Conversion Training at New England Telephone (B)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
      Citation
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (B)." Harvard Business School Case 383-100, November 1982.
      • November 1982 (Revised March 1994)
      • Case

      Madison Wire and Cable Corp. (B)

      By: Stephen P. Bradley and William S. Krasker
      Keywords: Telecommunications Industry
      Citation
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      Bradley, Stephen P., and William S. Krasker. "Madison Wire and Cable Corp. (B)." Harvard Business School Case 183-118, November 1982. (Revised March 1994.)
      • October 1982
      • Case

      Assessing Managerial Talent at AT&T (A) (Condensed)

      By: Michael Beer
      Keywords: Talent and Talent Management; Leadership Development; Human Resources; Management; Telecommunications Industry; United States
      Citation
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      Beer, Michael. "Assessing Managerial Talent at AT&T (A) (Condensed)." Harvard Business School Case 483-056, October 1982.
      • October 1982
      • Case

      Fiber-Optics Industry (C)

      By: Michael E. Porter and John R. Wells
      Keywords: Telecommunications Industry
      Citation
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      Porter, Michael E., and John R. Wells. "Fiber-Optics Industry (C)." Harvard Business School Case 383-043, October 1982.
      • September 1982 (Revised March 1984)
      • Case

      AT&T: 8.70 Bonds

      By: David E. Bell
      Keywords: Bonds; Telecommunications Industry
      Citation
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      Bell, David E. "AT&T: 8.70 Bonds." Harvard Business School Case 183-083, September 1982. (Revised March 1984.)
      • September 1982
      • Case

      New York Telephone Co.: The MTS Piece-Part Model

      By: Arthur Schleifer Jr.
      Keywords: Telecommunications Industry; New York (state, US)
      Citation
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      Schleifer, Arthur, Jr. "New York Telephone Co.: The MTS Piece-Part Model." Harvard Business School Case 183-084, September 1982.
      • May 1982
      • Supplement

      MCI Telecommunications Corp. (A2)

      By: John F. Cady and Frank V. Cespedes
      Keywords: Telecommunications Industry
      Citation
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      Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (A2)." Harvard Business School Supplement 582-139, May 1982.
      • May 1982
      • Background Note

      Busy Signals: Telecommunications in Transition

      By: John F. Cady and Frank V. Cespedes
      Keywords: Telecommunications Industry
      Citation
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      Cady, John F., and Frank V. Cespedes. "Busy Signals: Telecommunications in Transition." Harvard Business School Background Note 582-138, May 1982.
      • February 1982 (Revised May 1992)
      • Case

      MCI Telecommunications Corp. (A): Corporate and Marketing Strategy

      By: John F. Cady and Frank V. Cespedes
      Keywords: Corporate Strategy; Marketing Strategy; Telecommunications Industry
      Citation
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      Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (A): Corporate and Marketing Strategy." Harvard Business School Case 582-106, February 1982. (Revised May 1992.)
      • February 1982
      • Supplement

      MCI Telecommunications Corp. (A1)

      By: John F. Cady and Frank V. Cespedes
      Keywords: Telecommunications Industry
      Citation
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      Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (A1)." Harvard Business School Supplement 582-107, February 1982.
      • February 1982
      • Case

      MCI Telecommunications Corp. (B): Customer Service Strategy and Organization

      By: John F. Cady and Frank V. Cespedes
      Keywords: Customer Relationship Management; Customer Focus and Relationships; Strategy; Telecommunications Industry
      Citation
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      Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (B): Customer Service Strategy and Organization." Harvard Business School Case 582-108, February 1982.
      • January 1982
      • Case

      New York Telephone Co.: The 1975 Revenue Forecast

      By: Arthur Schleifer Jr.
      Keywords: Forecasting and Prediction; Revenue; Telecommunications Industry
      Citation
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      Schleifer, Arthur, Jr. "New York Telephone Co.: The 1975 Revenue Forecast." Harvard Business School Case 182-060, January 1982.
      • February 1981
      • Supplement

      AT&T Long Lines (D), Telemarketing: Introduction to Video 3

      By: Benson P. Shapiro
      Keywords: Marketing; Telecommunications Industry
      Citation
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      Shapiro, Benson P. "AT&T Long Lines (D), Telemarketing: Introduction to Video 3." Harvard Business School Supplement 581-082, February 1981.
      • September 1980 (Revised October 1983)
      • Supplement

      AT&T -- Long Lines Department National Account Selling (D)

      By: Thomas V. Bonoma and Benson P. Shapiro
      Keywords: Marketing; Telecommunications Industry
      Citation
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      Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (D)." Harvard Business School Supplement 581-034, September 1980. (Revised October 1983.)
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