Strategic Interactions - Publications - Faculty & Research

02 Jun 2014
Research & Ideas

Excerpt: ‘A Social Strategy’

book excerpt What My Research Revealed, In Broad Strokes From A Social Strategy: How We Profit From Social Media By Mikolaj Jan Piskorski As I began my research, it quickly became clear that there are two major ways in which companies have tried to leverage social... View Details

10 Apr 2006
Research & Ideas

Lessons from the Browser Wars

between 1995 and 1999. Understanding the complex interaction between the two technologies and how a second mover was able to unseat the incumbent market champion will help innovators of all stripes learn how new technology gets diffused... View Details

Keywords: by Sara Grant; Computer; Consumer Products; Technology

01 Oct 2008
Research & Ideas

How Much Time Should CEOs Devote to Customers?

product managers spent on average only three percent of their time in contact with end consumers. Terry Leahy, CEO of Tesco, the UK supermarket chain, spends two days a week in stores interacting with employees and customers. But how far... View Details

Keywords: by John Quelch

17 Sep 2024
Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

million emails and 80 million meeting invitations. Shortly after a new CEO takes over, uncertainty among employees dampens communication within a company. However, after about five months, internal chatter sharply intensifies as managers start rolling out the leader’s... View Details

Keywords: by Ami Albernaz

02 Oct 2007
First Look

First Look: October 2, 2007

Working PapersDigital Interactivity: Unanticipated Consequences for Markets, Marketing, and Consumers Authors:John A. Deighton and Leora Kornfeld Abstract The digital interactive transformation in marketing is not unfolding, as many... View Details

Keywords: Martha Lagace

Web

HBS - Financials | From the Chief Financial Officer

School’s faculty the autonomy to pursue answers to the business research questions that interest them most. Faculty members stay close to practice, interacting with business leaders and managers in the field to research the world’s most... View Details

03 Jul 2012
First Look

First Look: July 3

"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details

Keywords: Sean Silverthorne

16 Nov 1999
Lessons from the Classroom

Leading Change and Organizational Renewal

participants' respective organizational situations. We also organize attendees into work groups for both case analyses and the evening integration sessions. This offers a different opportunity for interactive learning. O'Reilly: The... View Details

Keywords: by Staff

01 Sep 2012
News

Alumni Books

that can greatly improve local governmental services without costing taxpayers more. They discuss incorporating outcome indicators into strategic planning and budgeting; building a local government’s budget with cost drivers; expanding... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information

27 Mar 2007
First Look

First Look: March 27, 2007

research and discuss his contributions to management and economics. We look at three distinct bodies of work. In the first, Clark (in conjunction with Robert Hayes and Steven Wheelwright) argued that the abandonment by U.S. managers of manufacturing as a View Details

Keywords: Martha Lagace

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

level of the proprietary Xerox system—at one-fifth the cost. 42 This price performance breakthrough gave Xerox a strategic benefit, reducing the costs of its high-end printers. Subsequently, in January 1991, one and a half years after AWP... View Details

Keywords: by Henry Chesbrough

12 Oct 1999
Research & Ideas

Where Main Street Meets Wall Street

"Consequently, the intermediaries in the financial services industry—the brokers—are really going to be affected. Having said that, however, I believe there will always be people who want personal interaction with a broker."... View Details

Keywords: by Garry Emmons; Financial Services

16 Mar 2023
Blog Post

HySynergy and Crossbridge Energy

Energy and HySynergy are angling to play a significant role lowering emissions in a hard-to-abate sector. The management team must balance the “clean” and “dirty” sides of the business to successfully finance the energy transition. The balance is equal parts technical... View Details

Profile

Aaron Chadbourne

first day after high school graduation, I got my real estate license," Aaron says. The business was not only a way to earn summer income throughout college, but another way of learning. "Real estate is an industry where you can really see the View Details

30 Oct 2018
First Look

New Research and Ideas, October 30, 2018

methods (decision trees, random forests, K-nearest neighbors, and neural networks) to reveal patterns in data that could be used for theory building. We also illustrate how ML methods can illuminate interactions and non-linear effects... View Details

Keywords: Dina Gerdeman

Web

IFC: Singapore; Shaping a Global Innovation Hub - Course Catalog

enough? Is there a point at which support stifles innovation? How sustainable is the level of support? The course will address these questions, examining the challenges of ensuring growth and long-term success on a global stage. Through View Details

01 Oct 1998
News

A Community Investment

socially responsible mission. There is tremendous inefficiency in the environmental community, and one of our goals is to facilitate the formation of strategic alliances between and amongst environmentalists and other sectors of society... View Details

01 Mar 2022
What Do You Think?

Is It Time for More Reverse Mentoring?

(iStockphoto/Sanja Radin) Increasingly, I hear and read about questions such as: Why are my best tech people leaving our great company to work on something called crypto and Web3? What are the strategic implications for my organization of... View Details

Keywords: by James Heskett

15 Mar 2021
Blog Post

REFLECTIONS ON MY TIME AS BEI DIRECTOR

outcomes?” Increasingly, all corners of the School—Admissions, Alumni Relations, Career and Professional Development, Marketing and Communications, and Operations—are making business and environment a key consideration in what they do. Third, HBS has made View Details

31 Oct 2019
News

Business Success Means Community Success in Wisconsin; GNN Roundup

organizations—West Bend Mutual and the Milwaukee Bucks—to demonstrate how our strong leaders can come together to help their organizations make a real impact in our community,” says Galezewski. “As a statewide HBS Club of Wisconsin, an event like this hits all of our... View Details

Keywords: Margie Kelley

Publications