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  • 26 May 2015
  • First Look

First Look: May 26

functional specialists, not general managers responsible for cross-functional integration. Three decades ago, COOs outnumbered CFOs in Fortune 500 and S&P 500 companies, but the proportions have flipped. Many CFOs are now charged with driving View Details
Keywords: Sean Silverthorne
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

measure both face-to-face and electronic interaction before and after the adoption of open office architecture. The results inform our understanding of the impact on human behavior of workspaces that trend toward fewer spatial boundaries... View Details
Keywords: Dina Gerdeman
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

on four behavioral patterns through which they acquire information: (1) questioning; (2) observing; (3) experimenting; and (4) idea networking. We develop operational measures of each of these behaviors and... View Details
Keywords: Martha Lagace
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

their portfolio of brands. Results show firms shifting display promotions away from smaller revenue brands toward larger ones following periods of poor financial performance. This indicates the behavior is determined by parties above... View Details
Keywords: Martha Lagace
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

http://www.hbs.edu/research/pdf/07-046.pdf   Cases & Course MaterialsBroadcast Television in the Broadband World Harvard Business School Note 707-486 What strategies have the top four (NBC, CBS, ABC, and FOX) broadcast television networks tested in response to... View Details
Keywords: Martha Lagace
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

Entrepreneurship in the Social Sector enables readers to attain an in-depth understanding of the distinctive characteristics of the social enterprise context and organizations. The authors offer tools to develop the knowledge to pursue social entrepreneurship more... View Details
Keywords: Martha Lagace
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

the point that given the rarity of the strategic approaches to resource allocation, district leaders need more guidance and tools to help them make better decisions and manage the consequences, particularly when they are under enormous... View Details
Keywords: Martha Lagace
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to use information about the... View Details
Keywords: by Jean Ayers
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

Strategic Interactions in Two-Sided Market Oligopolies (revised) Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their decision... View Details
Keywords: Martha Lagace
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

behavior whose work includes corporate consulting. "And I thought, did I ask an awkward question? So I asked again, 'How do you add value to your organization?' I got more nervous laughter." “If you're tied down by your job... View Details
Keywords: by Carmen Nobel
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

important strategic considerations for managers selecting supplier factories and provide key insights for the design of transnational sustainability governance regimes. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 03 Jul 2012
  • First Look

First Look: July 3

"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

  Publications In press Organizational Behavior and Human Decision Processes When Doing Good Is Bad in Gift-giving: Mis-predicting Appreciation of Socially-responsible Gifts By: Cavanaugh, A., F. Gino, and G.J. Fitzsimons Abstract—Gifts... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

creating a luxury brand and reconciling several strategic imperatives: the need to build a strong and desirable brand identity, grow the business but also protect the brand integrity and exclusivity. The case also provides an opportunity... View Details
Keywords: Carmen Nobel
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

strategy, it's not necessary for the CEO to spend time learning how different clients would prefer customized solutions. The CEO should spearhead the identification of three or four customer health metrics. Even in companies that see customer intimacy as their point of... View Details
Keywords: by John Quelch
  • 14 Oct 2014
  • First Look

First Look: October 14

for set periods of experimentation (zones of time). By balancing transparency and privacy, organizations can encourage just the right amount of "deviance" to foster innovative behavior and boost productivity. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

specialization, or firm prestige. We discuss the theoretical implications of these results for the literatures on status and groups, along with practical implications for strategic human resource management. The Flattening Firm and... View Details
Keywords: Martha Lagace
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

to what they've done to reinvigorate their business. They looked strategically at all aspects of their offering across the various channels they have at their disposal to maximize customer satisfaction and the return they get on their... View Details
Keywords: by Sean Silverthorne; Retail
  • 28 May 2008
  • First Look

First Look: May 28, 2008

institutional theory, we hypothesize that ratings are particularly likely to spur responses from firms whose legitimacy is threatened—and thus are shamed—by these ratings. We extend existing theory by drawing on the strategic choice... View Details
Keywords: Martha Lagace
  • 16 Jul 2013
  • First Look

First Look: July 16

that may be to do. In this article, the authors look at research from behavioral economics, social psychology, and other disciplines and offer practical tactics for leaders hoping to project a healthy amount of both qualities. Publisher's... View Details
Keywords: Anna Secino

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