Publications

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November 1992 (Revised November 1998)
Case

Bitstream

Focuses on the new CEO of a growing software firm, the culture he's tried to create, and the need to hire a manager to spearhead a new product division. Includes details on how the search was conducted and presents resumes of four candidates who are being considered... View Details

Keywords: Leadership; Organizational Culture; Selection and Staffing; Recruitment; Cognition and Thinking; Applications and Software; Business Divisions; Information Technology Industry

30 Apr 2021
News

Revealing the Rules

you were a part of—and certainly race and gender have a role to play as well. I eventually came to the rude awakening that in the workplace, there are two sets of people: One is waiting patiently for the next staffing assignment to be... View Details

November 1999
Case

SUPERVALU, Inc.: Professional Development Program

By: Francis Aguilar

SUPERVALU examines the creation and implementation of a training program for attracting and retaining college graduates for the nation's largest wholesale food distribution company. It addresses: 1) program design and 2) the management of the design effort and program... View Details

Keywords: Selection and Staffing; Recruitment; Retention; Training; Organizational Culture; Design; Business or Company Management; Higher Education; Programs; Food and Beverage Industry; Distribution Industry

December 2010 (Revised November 2013)
Case

Talent Recruitment at frog design Shanghai

By: Robert G. Eccles, Amy C. Edmondson and Yi Kwan Chu

This case illustrates the complexity and importance of hiring decisions in the Chinese operation of a global design and innovation firm. View Details

Keywords: Selection and Staffing; Recruitment; Talent and Talent Management; Decision Making; Complexity; Innovation and Invention; Shanghai

September 2008
Case

Israeli Special Forces: Selection Strategy

By: Boris Groysberg, Tal Riesenfeld and Eliot Sherman

Ron Guntz, commander of recruiting for Israel's Special Forces, had been instructed by his superiors to evaluate the process by which he selected solders for a 20-month-long training program. Was the Army conducting this process in an ideal manner? The case examines... View Details

Keywords: Talent and Talent Management; Training; National Security; Recruitment; Selection and Staffing; Public Administration Industry; Israel

10 Jul 2023
News

Why Everyone Is Mad about New York’s AI Hiring Law

November 2021
Article

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

By: Doug J. Chung, Byungyeon Kim and Byoung G. Park

This study provides a comprehensive model of an agent’s behavior in response to multiple sales management instruments, including compensation, recruiting/termination, and training. The model on agents’ behavior takes into account many of the key elements that... View Details

Keywords: Salesforce Management; Recruitment; Selection and Staffing; Compensation and Benefits; Resignation and Termination; Training; Behavior; Analysis

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May 2020
Teaching Note

Chem-Ecol

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld

Dahra Allen acquired Chem-Ecol, a machine oil recycling business, for C$13.3 million in December of 2012. Allen decided to hire a sales director and the case discussion largely focuses on selecting the sales director from her short-list of five candidates. During the... View Details

Keywords: Salesforce Management; Selection and Staffing; Sales; Performance Improvement; Canada

September 2018
Case

Kevin Ryan Inc.

By: Shikhar Ghosh and Greg Marsh

The case focuses on the hiring process for a CEO. Kevin Ryan had a solid trajectory as a serial entrepreneur of well-known ventures like Gilt Group, DoubleClick, Business Insider, among others. Ryan tended to involve himself in all aspects of his ventures: ideation,... View Details

Keywords: Hiring; Team Building; Interviews; CEO; Human Resources; Selection and Staffing; Entrepreneurship; Business Startups; United States; North America

2007
Working Paper

The New Market for Federal Judicial Law Clerks

By: Christopher Avery, Christine Jolls, Richard Posner and Alvin E. Roth

In the past, judges have often hired applicants for judicial clerkships as early as the beginning of the second year of law school for positions commencing approximately two years down the road. In the new hiring regime for federal judicial law clerks, by contrast,... View Details

Keywords: Law; Education; Employment; Selection and Staffing; Marketplace Matching

October 1996 (Revised January 1997)
Case

MacTemps: Building Commitment in the Interim Workforce

MacTemps is a provider of temporary workers skilled in computer graphics and database management. Unlike many temporary agencies that treat temps as a commodity, MacTemps has attempted to build relationships with temps through offering benefits and training. This case... View Details

Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Information Technology Industry; Employment Industry

15 May 2020
Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

committed now to emerge more strongly out of this crisis? What can we afford? What are the implications for our staffing model? Individual-level observations On an individual basis there also are things we should not do and those that we... View Details

Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence

09 Jul 2019
News

The Road to Impact

managed to get our 90 libraries open an extra 25 percent more hours per week. And it’s just because the way we staffed previously was just not efficient. Over the same period, our circulation—which had been flat for about 12... View Details

Keywords: Lisa Scanlon Mogolov; Educational Support Services; Educational Services; Ambulatory Health Care Services; Health, Social Assistance

01 Sep 2012
News

The School of Life

battled it out in an ever-increasing test of nerves, a kind of Darwinian gauntlet. Early NASA executives had decided this was how to identify who had been born with “the right stuff.” Many companies looking to make top staffing decisions... View Details

Keywords: Professor Clay Christensen; Educational Services; Management

01 Jun 2020
News

Prognosis

and hand sanitizer to every household in the city of Chelsea. We’re staffing a hotel that the cities of Chelsea and Revere have rented for people who need to be quarantined, and we’re providing medical and nursing care there. We are doing... View Details

Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance

September 2019
Case

Teaming Up to Win the Rail Deal at GE (A)

By: Amy Edmondson, Ranjay Gulati and Rachna Tahilyani

In 2012, Nalin Jain, then head of GE aviation for South Asia, was given the added responsibility for GE’s transportation business in India, including bidding for a $2.5 billion contract to manufacture, service and maintain 1,000 diesel locomotives for state owned... View Details

Keywords: Recruitment; Selection and Staffing; Human Capital; Groups and Teams; Leadership Style; Leading Change; Organizational Design; Organizational Structure; Industrial Products Industry; Manufacturing Industry; Rail Industry; Transportation Industry; United States; India