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  • All HBS Web  (2,179)
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  • 2009
  • Working Paper

Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation

By: James K. Sebenius
When facing a cross-border negotiation, the standard preparatory assessments -- of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc. -- should be... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Negotiation Process; Societal Protocols; Competitive Advantage; Cooperation
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Sebenius, James K. "Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation." Harvard Business School Working Paper, No. 10-048, December 2009.
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

layout to place interdependent groups in adjacent space to encourage trustful bonding. Individuals can be assigned the full-time job of maintaining balanced relationships within and between groups. Of course, these same structural devices... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 29 Jul 2009
  • Working Paper Summaries

Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

Keywords: by Mark Mortensen & Tsedal Neeley
  • 09 Jul 2007
  • Research & Ideas

Five Steps to Better Family Negotiations

successfully leveraged in negotiations between family members in family business systems. We will review the principles and their applicability to family negotiations below. 1. Analyze The Negotiation Space The negotiation View Details
Keywords: by John A. Davis and Deepak Malhotra
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

improved forecasting because they feel there is a lot of data that they own [but] they're underutilizing what they get,” Grushka-Cockayne says. “Players in the air traffic space have to deal with typical challenges that firms have to deal... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 29 Jan 2024
  • Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
Keywords: by Rachel Layne
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

advice for the new office reality comes down to giving workers the space they need and then trusting them to do their best work. Those lessons, she says, apply in the same way no matter where they are working, whether in the office or in... View Details
Keywords: by Michael Blanding
  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

programming model, despite the fact that this would initially slow the project down. From this point on, competitors in the browser space faced a formidable challenge—they were competing not only against the Explorer team, but also... View Details
Keywords: by Sean Silverthorne
  • 31 Mar 2011
  • Research & Ideas

From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

designed from the beginning to sit in the enormous space between cheap manual toothbrushes and ultra-high-end electrics produced by companies such as Gillette and Johnson & Johnson. Osher wanted his offering to sell for about six... View Details
Keywords: by Dennis Fisher; Consumer Products
  • 12 Sep 2022
  • Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

for the US space agency’s Astrobee system in 2018. Entries proposed solutions to technical issues with a robotic arm for Astrobee, a free-flying robot that handles inventory, documents astronauts’ experiments, and moves cargo. Astrobee is... View Details
Keywords: by Rachel Layne; Aerospace
  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

we don’t give a lot of space to, though it’s almost as important or maybe even more important, is what if you’re the person who doesn’t feel welcome or cherished for the views and differences that you bring forward? And that’s where... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

familiar." The remote and hybrid work that rose up during the pandemic helped break down these boundaries. Virtual meeting and collaboration platforms helped level the playing field by increasing meeting access and giving voices equal View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

thoughts and feelings. People varied considerably in whether they saw the open space of time before them as a blank canvas they were excited to paint—or a dark, scary void. “When you work, you are a kind of tenant in a really settled life... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

offer. They do not necessarily have to be about cash; they could be something like a reserved parking space near the front of the building or a day off. “Cash is not always king,” John says. “I think you can get more bang for your... View Details
Keywords: by Scott Van Voorhis
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

of eight), and hired basketball great Michael Jordan as a spokesperson. It used its leverage with supermarkets to win premium display space and squeezed costs out of the supply chain. Textbook actions produced textbook results: Gatorade... View Details
Keywords: by John Deighton; Food & Beverage
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

Space Administration not only tolerated but applauded the phenomenon in the Canal Zone. The result was that American aid transfers to Panama soon began to overshadow the revenues from the canal. In short, the United States no longer had... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 26 Oct 2022
  • Research & Ideas

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

accustomed to our favorite celebrities peddling everything from cars to life insurance, but influencers occupy a different space in public perception, as seekers and discoverers. “When influencers promote a brand, they’re also introducing... View Details
Keywords: by Kara Baskin; Technology; Media & Broadcasting
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

Internet—ad serving. The firm sells ad space on the Web sites it represents and has invested heavily in developing technology to deliver targeted ads to these sites, with the simple goal of "making advertising work on the Web."... View Details
Keywords: by Susan Young
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

into the social space for fear of how customers will react, but Gupta questions whether that’s a sign these companies really have a more general image problem that needs to be addressed. “A health care company might say we wouldn’t have a... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

As entrepreneurial rocket companies come closer to shooting the first space tourist into the void, perhaps even this year, another reality is dawning: The business of space is no different than new... View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
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