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- Faculty Publications (393)
Show Results For
- All HBS Web (716)
- Faculty Publications (393)
- January 1992
- Article
Fighting the Wimp Image: Why Calls for Negotiation Often Fall on Deaf Ears
By: M. A. Wheeler
- November 30, 2020
- Editorial
Don't Focus on the Most Expressive Face in the Audience
By: Amit Goldenberg and Erika Weisz
Research has shown that when speaking in front of a group, people’s attention tends to gets stuck on the most emotional faces, causing them to overestimate the group’s average emotional state. In this piece, the authors share two additional findings: First, the larger... View Details
Goldenberg, Amit, and Erika Weisz. "Don't Focus on the Most Expressive Face in the Audience." Harvard Business Review (website) (November 30, 2020).
- 20 Sep 2006
- Research & Ideas
The Power of Ordinary Practices
including their creativity as a central aspect of performance. NB: What did you find? Amabile: There are three main points in the big picture. One, people have incredibly rich, intense, daily inner work lives; emotions, motivations, and View Details
Keywords: Re: Teresa M. Amabile
- 1994
- Chapter
Guiding Visions
Keywords: Perception
Leonard-Barton, D. A. "Guiding Visions." In The Perpetual Enterprise Machine: Seven Keys to Corporate Renewal through Successful Product and Process Development, edited by H. K. Bowen, K. B. Clark, C. H. Holloway, and S. C. Wheelwright. New York: Oxford University Press, 1994.
- July 2004
- Article
Reacting to an Assumed Situation vs. Conforming to an Assumed Reaction: The Role of Perceived Speaker Attitude in Vicarious Dissonance
By: Benoit Monin, Michael I. Norton, Joel Cooper and Michael A. Hogg
Keywords: Perception
Monin, Benoit, Michael I. Norton, Joel Cooper, and Michael A. Hogg. "Reacting to an Assumed Situation vs. Conforming to an Assumed Reaction: The Role of Perceived Speaker Attitude in Vicarious Dissonance." Group Processes & Intergroup Relations 7, no. 3 (July 2004): 207–220.
- 29 Apr 2019
- Research & Ideas
Is the Digital Age Making Us Petty?
in nature,” observe the authors of Pettiness in Social Exchange, a paper published last year in the Journal of Experimental Psychology. “That kind of precision can be very off-putting, and we wanted to find out why.” The coauthors, Tami... View Details
Keywords: by Kristen Senz
- 2021
- Working Paper
'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback
By: Nicole Abi-Esber, Jennifer Abel, Juliana Schroeder and Francesca Gino
People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces.... View Details
Keywords: Feedback; Helping; Prosocial Behavior; Relationships; Social Psychology; Theory; Perception
Abi-Esber, Nicole, Jennifer Abel, Juliana Schroeder, and Francesca Gino. "'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback." Harvard Business School Working Paper, No. 22-009, August 2021.
- Article
Normative Judgments and Individual Essence
By: Julian De Freitas, Kevin P. Tobia, George E. Newman and Joshua Knobe
A growing body of research has examined how people judge the persistence of identity over
time—that is, how they decide that a particular individual is the same entity from one time to the
next. While a great deal of progress has been made in understanding the types... View Details
Keywords: Concepts; Essentialism; Normative Factors; Persistence; True Self; Morality; Identity; Moral Sensibility; Perception
De Freitas, Julian, Kevin P. Tobia, George E. Newman, and Joshua Knobe. "Normative Judgments and Individual Essence." Cognitive Science 41, no. S3 (2017): 382–402.
- 2012
- Chapter
Self-knowledge, Unconscious Thought, and Decision Making
Bos, Maarten W., and Ap Dijksterhuis. "Self-knowledge, Unconscious Thought, and Decision Making." In Handbook of Self-knowledge, edited by Simine Vazire and Timothy D. Wilson. Guilford Press, 2012.
- 2011
- Chapter
Seeing and Being Seen Across Differences in Race and Gender
By: R. Ely
Ely, R. "Seeing and Being Seen Across Differences in Race and Gender." In Research Alive: Exploring Generative Moments in Doing Qualitative Research. Vol. 27, edited by Arne Carlsen and Jane E. Dutton. Advances in Organization Studies. Copenhagen Business School Press, 2011.
- Article
Forgoing Earned Incentives to Signal Pure Motives
By: Erika L. Kirgios, Edward H. Chang, Emma E. Levine, Katherine L. Milkman and Judd B. Kessler
Policy makers, employers, and insurers often provide financial incentives to encourage citizens, employees, and customers to take actions that are good for them or for society (e.g., energy conservation, healthy living, safe driving). Although financial incentives are... View Details
Keywords: Incentives; Motivation Laundering; Self-signaling; Motivation and Incentives; Behavior; Perception
Kirgios, Erika L., Edward H. Chang, Emma E. Levine, Katherine L. Milkman, and Judd B. Kessler. "Forgoing Earned Incentives to Signal Pure Motives." Proceedings of the National Academy of Sciences 117, no. 29 (July 21, 2020): 16891–16897.
- 2017
- Working Paper
Malleable Monopoly Money: Does How You Pay For A Gift Card Affect How You Spend It?
By: Priya Raghubir and Shelle Santana
This research examines the malleability of a specific form of “monopoly” money (viz., Raghubir and Srivastava 2008), gift cards, and shows that the manner in which one purchases a gift card affects its subjective value and subsequent use. Study 1 shows that... View Details
- June 1990
- Case
Image of the Police
Greyser, Stephen A. "Image of the Police." Harvard Business School Case 590-123, June 1990.
- 1998
- Chapter
Seeing through the Customer's Eyes with Computer Imaging
By: G. Zaltman and L. J. Schuck
Zaltman, G., and L. J. Schuck. "Seeing through the Customer's Eyes with Computer Imaging." In Sense and Respond: Capturing Value in the Network Era, edited by Stephen P. Bradley and Richard L. Nolan. Boston: Harvard Business School Press, 1998.
- 1991
- Chapter
To See Ourselves as Others See Us: The Rewards of Classroom Observation
By: J. E. Austin, A. Sweet and C. Overholt
Austin, J. E., A. Sweet, and C. Overholt. "To See Ourselves as Others See Us: The Rewards of Classroom Observation." In Education for Judgment: The Artistry of Discussion Leadership, edited by C. R. Christensen, David A. Garvin, and A. Sweet. Boston: Harvard Business School Press, 1991.
- September 1979
- Article
Impacts of Perceived Environmental Variability of Patterns of Work-Related Communication
By: Michael Tushman
Tushman, Michael. "Impacts of Perceived Environmental Variability of Patterns of Work-Related Communication." Academy of Management Journal 22, no. 3 (September 1979): 482–500.
- Article
Temporal View of the Costs and Benefits of Self-Deception
By: Zoe Chance, Michael I. Norton, Francesca Gino and Dan Ariely
Researchers have documented many cases in which individuals rationalize their regrettable actions. Four experiments examine situations in which people go beyond merely explaining away their misconduct to actively deceiving themselves. We find that those who exploit... View Details
Keywords: Hindsight Bias; Lying; Motivated Reasoning; Self-enhancement; Social Psychology; Perception; Performance Expectations
Chance, Zoe, Michael I. Norton, Francesca Gino, and Dan Ariely. "Temporal View of the Costs and Benefits of Self-Deception." Proceedings of the National Academy of Sciences 108, no. S3 (September 13, 2011): 15655–15659.
- July 2022
- Article
The Developmental Origins and Behavioral Consequences of Attributions for Inequality
By: Antonya Marie Gonzalez, Lucia Macchia and Ashley V. Whillans
Attributions, or lay explanations for inequality, have been linked to inequality-relevant behavior. In adults and children, attributing inequality to an individual rather than contextual or structural causes is linked to greater support for economic inequality and less... View Details
Gonzalez, Antonya Marie, Lucia Macchia, and Ashley V. Whillans. "The Developmental Origins and Behavioral Consequences of Attributions for Inequality." Art. 104329. Journal of Experimental Social Psychology 101 (July 2022).
- May 2019
- Article
A Counterfeit Competence: After Threat, Cheating Boosts One's Self-Image
By: S. Wiley Wakeman, Celia Moore and F. Gino
In six studies, we show that after experiencing a threat to their abilities, individuals who misrepresent their performance as better than it actually is boost their feelings of competence. We situate these findings in the literature on self-protection. We show that... View Details
Keywords: Cheating; Self-perception; Self-protection; Competency and Skills; Identity; Perception; Performance
Wakeman, S. Wiley, Celia Moore, and F. Gino. "A Counterfeit Competence: After Threat, Cheating Boosts One's Self-Image." Journal of Experimental Social Psychology 82 (May 2019): 253–265.